Sr Quality Engineer

Morgan Advanced Materials; New Bedford (IL); On-site; USD 109,000 - 137,000; Full time

Job summary

Morgan Advanced Materials in the United States is seeking a Senior Quality Engineer to lead quality across manufacturing. You will drive complex investigations, CAPAs, and customer engagements, ensuring the Quality Management System stays effective.

Candidates should have 5–10+ years in manufacturing quality, with aerospace or medical device experience, ISO 13485/AS9100 knowledge, and strong root-cause and statistical skills. Travel may be required.

Qualifications

• Bachelor’s degree in Engineering (Mechanical, Electrical, Chemical, or similar).
• 5–10+ years of hands-on manufacturing quality engineering experience.
• Experience in aerospace and/or medical device manufacturing.
• Knowledge of CAPA, MRB, NCMR, and RMA processes.
• Experience with ISO 13485 and/or AS9100 quality systems.

Responsibilities

• Lead investigations into non-conformances, escapes, and customer complaints.
• Own CAPAs end-to-end—from root cause to verified effectiveness.
• Analyze scrap, yield, and defect trends; translate data into action.
• Collaborate with Operations and Engineering to improve capability and first-pass yield.
• Serve as the main quality contact for customers and audits.

Skills

Manufacturing quality

Aerospace manufacturing

CAPA & MRB

Root cause analysis

Statistical tools

Process validation

Quality systems ISO13485/AS9100

Customer engagement

Education

Bachelor's degree in Engineering

Tools

Minitab

Job description

Overview

Morgan Advanced Materials is a business rich in history and innovation. Founded in the UK in 1856, we have grown into a global organisation with 70 sites in 18 countries. Our model to serve our customers where they need us has led to a diversified product range using our unparalleled expertise in ceramic and carbon materials, which we exploit to solve difficult problems for our customers across a diverse range of markets.

We are a purpose driven organisation. Our purpose is to use advanced materials to make the world more sustainable and to improve the quality of life. We deliver on that purpose through the products that we make, and the way that we make them.

The Technical Ceramics business of Morgan Advanced Materials engineers high performance functional and structural ceramic materials, components and sub-assemblies to address customer-specific technical challenges.

Key Figures: Revenue £1,100.7m (2024), ~8,000 employees, manufacturing in 20+ countries, and a global customer portfolio. A UK PLC with head office located in Windsor, Berkshire UK. Listed on London Stock Exchange; Member of the FTSE 250 Index.

Responsibilities

We make complex products where quality isn’t a box to tick — it’s the difference between “works perfectly” and “don’t ship it.”As our Senior Quality Engineer, you’ll be the person who keeps processes tight, problems owned, and customers confident. You’ll sit right at the crossroads of manufacturing, engineering, and customer quality — and you’ll have the authority (and expectation) to drive real change.This role suits someone who’s been around the block in aerospace and/or medical manufacturing, knows how things
should work, and isn’t afraid to roll up their sleeves when they don’t.

The role

You’ll own product and process quality across manufacturing operations. That means leading complex investigations, running CAPAs that actually stick, working directly with customers and auditors, and keeping the Quality Management System doing what it’s meant to do — not just looking good on paper. Some days you’ll be deep in data and root cause. Other days you’ll be on the floor, in audits, or leading cross‑functional problem‑solving sessions. No two days are the same — and that’s the point.

Key responsibilities

• Lead investigations into non‑conformances, escapes, and customer complaints using structured problem‑solving methods
• Own CAPAs end‑to‑end — from root cause to verified effectiveness
• Analyze scrap, yield, and defect trends and turn data into action
• Partner with Operations and Engineering to improve capability, reduce variation, and boost first‑pass yield
• Act as the main quality contact for customers, including SCARs, audits, and technical discussionsSupport and lead internal, customer, and third‑party audits (ISO 13485, AS9100, and customer requirements)Maintain and improve core quality processes like MRB, NCMR, RMA, PFMEA, and control plansLead or approve validation activities (IQ, OQ, PQ) for processes and equipmentUse SPC, DOE, and capability analysis to drive data‑based decisionsSupport supplier quality activities and improve measurement systems (MSA, GR&R, calibration)Mentor other Quality Engineers and lead cross‑functional teams — without needing direct authority to get results

Qualifications

What you’ll bring

• Bachelor’s degree in Engineering (Mechanical, Electrical, Chemical, or similar)
• 5–10+ years of hands‑on manufacturing quality engineering experience
• Background in aerospace and/or medical device manufacturing
• Strong working knowledge of:
  • CAPA, MRB, NCMR, and RMA processes
  • Root cause methodologies (8D, DMAIC, etc.)
  • Statistical tools (SPC, DOE, Minitab or equivalent)
  • Process validation (IQ/OQ/PQ)
• Experience working within ISO 13485 and/or AS9100 quality systems
• Confidence working directly with customers, auditors, and regulators
• A practical mindset — you know when to be thorough and when to be decisive

Nice to have

• ASQ‑CQE certification
• Experience improving yield and reducing scrap in high‑mix manufacturing
• Prior mentoring or technical leadership experience

Other requirements (the fine print, but important)

• This role involves Controlled Unclassified Information (CUI) subject to ITAR, EAR, and NRC regulations
• You must be a:
  • U.S. Citizen,
  • U.S. Permanent Resident, or
  • Protected individual under 8 U.S.C. 1324b(a)(3) / 22 CFR 120.15
• Able to sit and work at a computer for most of the day
• Able to lift up to 35 lbs
• Willing to travel domestically and internationally as needed
• Corrected vision of 20/20

What you’ll get

• A senior‑level role with real influence, not just responsibility
• The chance to solve meaningful problems and see your work on the production floor
• Collaboration with experienced engineers and operations leaders
• Competitive compensation and benefits (details shared during the process)

Compensation (Base Salary Range) $109,000-$137,000

Morgan Advanced Materials is an EEO/AA/M/W/D/V Employer.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions of this job.

This job description does not state or imply that all duties to be performed are specifically identified above. Employees are required to follow any other job-related instructions and to perform any other job-related duties requested or instructed by an authorized person of the Company. This document does not create an employment contract, implied or otherwise, other than an “at-will” relationship.