Sr. Property Manager - Downtown Grand Rapids Properties

Women's Affordable Housing Network; Grand Rapids (MI); On-site; USD 45,000 - 85,000; Full time

Job summary

An established industry player is seeking a Senior Property Manager to oversee affordable housing properties in Grand Rapids. This pivotal role involves ensuring compliance with various funding sources, leading a dedicated team, and maintaining high occupancy rates while delivering exceptional resident services. The ideal candidate will possess strong property management skills, a solid understanding of compliance requirements, and a passion for community engagement. Join a forward-thinking organization that values quality management and resident satisfaction, and make a significant impact on the lives of those in affordable housing. If you are ready to take on this rewarding challenge, this opportunity is for you.

Qualifications

• Bachelor’s degree in relevant field and 4+ years of property management experience required.
• Bilingual in Spanish preferred for effective communication.

Responsibilities

• Oversee multiple affordable housing properties ensuring compliance and high occupancy.
• Lead a team, maintain property standards, and address resident concerns promptly.

Skills

Property Management

Compliance Management

Customer Relations

Marketing

Financial Reporting

Team Leadership

Education

Bachelor’s degree in Business Administration

Real Estate License

Affordable Low-income Housing Certifications

Tools

Property Management Software

Microsoft Office Suite

Job description

Sr. Property Manager – Downtown Grand Rapids Properties

Oct 31, 2024

Job Type: Full-time

Dwelling Place of Grand Rapids NPHC

Job Title: Senior (Regional) Property Manager

Department: Property Management

Reports To: Director of Property Management

FLSA Status: Exempt

Approved By: Chief

Approved Date: July 16, 2024

Summary: Responsible for the oversight and management of multiple affordable housing properties. This role involves ensuring compliance with various funding sources, including LIHTC, HUD, Section 8, HOME funds, and Project-Based Assistance. The Senior Property Manager will lead a team of property managers and support staff, focusing on maintaining high occupancy rates, financial performance, and exceptional resident services, particularly in Permanent Supportive Housing (PSH) settings. Ensures well-managed and maintained properties, placing emphasis on positive responses to the concerns and needs of the residents, environmental health and safety, and quality property and blended management (integration between property management, support services, maintenance, and accounting).

Essential Duties and Responsibilities:

• Responsible for marketing of properties to ensure:
• Property and all vacant units are timely placed and kept in neat and clean conditions for showing and occupancy.
• All prospects are presented with property and neighborhood information including amenity and qualifying factors, asked of their wants/needs, requested to tour the property and a model, and to complete an application, if qualified and interested.
• Equal opportunity housing presentation, fair housing and positive customer relations for all.
• Applications fully completed, processed, and approved in an expedient manner.
• Leasing information and reports prepared and maintained as required.
• Responsible for leasing and management of properties to ensure:
• Maintain accurate records and documentation for all properties, residents, and applicants.
• Timely subsidy transmittals, collection, recording, and deposits of rent and other charges.
• Review lease violations for non-payment of rent or other terms leading to appropriate notifications.
• Responses to resident concerns or complaints are investigated and needed actions result.
• Ensure properties are maintained to high standards, addressing maintenance issues promptly and efficiently.
• Conduct regular audits and inspections to ensure properties meet all local, state, and federal regulations.
• Provide training and development opportunities to ensure staff are knowledgeable about compliance requirements and property management best practices.
• Prepare regular reports on property performance, occupancy rates, financial status, and compliance.
• Responsible for problem-solving and recommending property management programs that would lead to improvements to operations and services.

Supervisory Responsibilities: Supervises one or more employees. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Qualifications:

• Bachelor’s degree in Business Administration, Business Management, or Real Estate preferred and/or four or more years related experience.
• Bilingual (fluent in Spanish) is preferred.
• Valid Michigan Driver’s License; Real Estate License and Affordable Low-income Housing Certifications desirable.

Physical Demands: The employee is regularly required to talk or hear, frequently required to sit and use hands to finger, handle, or feel, and occasionally required to lift and/or move up to 25 pounds.

Work Environment: The employee is occasionally exposed to wet and/or humid conditions and outside weather conditions. The noise level in the work environment is usually moderate.