Sr Project Manager

Mondo; Austin (TX); À distance; USD 66 000 - 98 000; Plein temps

Avantages offerts par ce poste

Health insurance

Dental insurance

Vision

401K

Résumé du poste

Mondo is seeking a Sr Project Manager to lead customer-facing engagements within its Professional Services team. You will drive implementation, migration, and service engagements across our products and solutions.

You will coordinate cross-functional teams, manage scope, schedule, and budgets, and apply appropriate delivery methodologies to ensure successful outcomes for complex client projects.

Qualifications

• 5+ years of project management experience in professional services, consulting, or implementation delivery at a tech/SaaS company.
• Proven experience managing 10 concurrent projects with scope, schedule, budget, and customer satisfaction.
• Experience delivering against an SOW or service description with change requests and project financials.

Responsabilités

• Manage a portfolio of 15-20 concurrent customer engagements from kickoff through closure.
• Own scope, schedule, and budget against a Statement of Work or Service Delivery Description.
• Apply appropriate delivery methodology (waterfall, agile, or hybrid) in line with PMI standards.
• Run customer-facing governance including kickoff meetings, project plans, and executive updates.
• Coordinate cross-functional teams to remove blockers and keep work on track.
• Manage risks and escalations, including migration and cutover risks, with clear options and recommendations.
• Maintain accurate project data in Jira, Salesforce, and PSA tools for leadership visibility.

Connaissances

Project management

Stakeholder collaboration

Delivery methodologies

PMI/PMBOK

Technical literacy

Jira/Salesforce/PSA tools

Formation

Bachelor's degree in related field

Outils

Jira

Salesforce

PSA tools

Smartsheet

MS Project

Description du poste

Job Title: Sr Project Manager

Location-Type: Remote - Austin, TX or anywhere in TX highly preferred

Start Date: 3-4 weeks from verbal offer

Duration: Contract, 6 months with potential to extend

Compensation Range: $48-$71/hr W2

Benefits: Eligible for Health, Dental, Vision, and 401K

Visa Sponsorship: Not eligible for visa sponsorship

Job Description

This role serves as a customer-facing project manager within the client's Professional Services team, responsible for delivering implementation, migration, and professional services engagements across the organization's products and solutions.

Job Summary

• Manage a portfolio of 15-20 concurrent customer engagements from kickoff through formal closure
• Own scope, schedule, and budget against a Statement of Work or Service Delivery Description, tracking hours, burn rates, and changes through a formal change request process
• Select and apply the appropriate delivery methodology (waterfall, agile, or hybrid) for each engagement in alignment with PMI standards
• Run customer-facing governance including kickoff meetings, project plans, status reports, RAID logs, and executive updates
• Coordinate cross-functional teams including consultants, solutions engineers, account executives, CSMs, support, and partners to remove blockers and keep work on track
• Manage risks and escalations, including migration and cutover risks, raising issues early with clear options and recommendations
• Maintain accurate project data in Jira, Salesforce, and PSA tools to provide leadership with visibility into project health, utilization, and forecasting

Minimum Requirements

• 5 years of project management experience, including 3 years managing customer-facing projects in professional services, consulting, or implementation delivery at a technology or SaaS company
• Proven experience managing 10 concurrent projects with accountability for scope, schedule, budget, and customer satisfaction
• Hands-on experience delivering against an SOW or service description, including managing change requests and project financials (hours, burn rate, and forecasting)
• Working knowledge of waterfall, agile, and hybrid delivery methodologies, as well as PMI/PMBOK practices
• Technical literacy in networking and security concepts (e.g., DNS, CDN, WAF, DDoS, Zero Trust/SASE) with the ability to follow technical discussions and understand migration dependencies
• Proficiency with Jira, Salesforce, and a PSA tool (e.g., Certinia, Kantata, ServiceNow SPM), alongside Smartsheet or MS Project

Preferred Qualifications

• PMP or CAPM certification; agile certification (e.g., PMI-ACP, CSM, or SAFe)
• Delivery experience at a cybersecurity, networking, or cloud provider
• Experience migrating customers from competing CDN, security, or SASE vendors
• Bachelor's degree in business, information technology, a related field, or equivalent experience