Sr Programmer Analyst
UMass Global
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Benefits offered by this job
Job summary
University of Massachusetts Global seeks an experienced Enterprise Systems Engineer to lead the analysis, design, modification, installation and maintenance of enterprise and middleware portal software and integrations across cloud and on-premises systems.
You will work with Workday, Banner, DegreeWorks, Salesforce and other applications, guiding functional users, developing code and data transformations, ensuring security, and coordinating releases with vendors.
Qualifications
- Bachelor’s degree in computer science, information technology or related field, or equivalent combination of education and experience.
- 5 years of progressively responsible experience supporting the full lifecycle of enterprise applications in a production environment.
- 5 years of experience with relational and document-based database systems programming, associated technical documentation and production support.
- Workday integration experience, including Workday Studio, Enterprise Interface Builder, web services, REST APIs, and secure file transfer protocols.
- Experience with programming, scripting, query, web-development, data-transformation, and integration technologies such as Java, JavaScript, C#, SQL, PL/SQL, XML, XSLT, HTML, Angular, PHP, Ruby on Rails, SOAP, REST, JSON, or comparable technologies.
- Experience with Bitbucket, Git, Jira
Responsibilities
- Lead the technical lifecycle of complex, integrated enterprise systems, including cloud-based and vendor-hosted applications, interfaces, databases, utilities, and related technology services.
- Collaborate with functional users, business process owners, IT colleagues, and vendors to gather, analyze, document, and validate business, system, workflow, data, reporting, and integration requirements.
- Design, configure, implement and maintain system components including workflows, business rules, routing, notifications, forms/documents, calculated fields, user interfaces, and related functionality, as applicable to assigned platforms.
- Develops, modifies, tests and maintains, program code, scripts, queries, data transformations, and other technical components using appropriate development standards and practices.
- Provides technical guidance to functional users regarding reporting, dashboard, data-extract, and analytics needs. Analyzes requirements and recommends appropriate reporting solutions.
- Ensures data privacy and security of all assigned systems. Leads the support of assigned systems to ensure minimal downtime and loss of productivity and service. Coordinates with business users and vendors on the latest releases and ensures all critical patches are applied as appropriate.
- Workday integration tools including Workday Cloud, Workday Studio, Cloud Connectors, Enterprise Interface Builder, Web Services and Rest APIs to develop and support integrations between workday and other information systems.
- Tracks, updates, and communicates the status of all tasks assigned to or initiated in area of responsibility in accordance with departmental procedures.
- Perform other duties, as assigned.
Skills
Education
Tools
Job description
University of Massachusetts Global is a private, nonprofit affiliate of the University of Massachusetts, created to help working adults change their lives through flexible, high-quality education built for real life. Regionally accredited by the WASC Senior College and University Commission (WSCUC) and recognized by U.S. News & World Report among the Best Online Programs for 13 consecutive years (2013–2025), the university has a long track record of online innovation. Students across 49 states and internationally can upskill, reskill, and move forward without putting life on hold through technology-enabled, real-world learning. With 55+ fully online, career-focused programs designed around the realities of work, family, and constant change, we remain ever-focused on developing future-ready learners who can thrive in a rapidly shifting world.
This position is open to candidates who currently reside in one of the following approved states from which the role may be performed remotely: Alabama, Arizona, Georgia, Idaho, Indiana, Minnesota, Nevada, New Hampshire, North Carolina, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, Wisconsin.
Provide expert guidance and lead the analysis, design, modification, installation and maintenance of enterprise and middleware portal software application programs, integrated cloud and disparate complex hybrid systems, software utilities or software solutions including complex databases to meet user and organizational information and processing needs. Assigned applications and technologies may include, but are not limited to, Workday, Banner, DegreeWorks, Regent Education, Salesforce, Faculty Information Systems, and other enterprise applications, integrations, and technology services as institutional needs evolve.
Receive direction from the Enterprise Systems Manager. Direction – indicates that the incumbent attains specific goals and objectives in a broad area of work. Only the final results of work done are typically reviewed. Incumbent typically develops procedures within the limits of established policy guidelines.
- (20%) Leads the technical lifecycle of complex, integrated enterprise systems, including cloud-based and vendor-hosted applications, interfaces, databases, utilities, and related technology services.
- (20%) Partners with functional users, business process owners, IT colleagues, and vendors to gather, analyze, document, and validate business, system, workflow, data, reporting, and integration requirements.
- (20%) Designs, configures, implements and maintains system components including workflows, business rules, routing, notifications, forms/documents, calculated fields, user interfaces, and related functionality, as applicable to assigned platforms.
- (20%) Develops, modifies, tests and maintains, program code, scripts, queries, data transformations, and other technical components using appropriate development standards and practices.
- (20%) Provides technical guidance to functional users regarding reporting, dashboard, data-extract, and analytics needs. Analyzes requirements and recommends appropriate reporting solutions.
- (20%) Ensures data privacy and security of all assigned systems. Leads the support of assigned systems to ensure minimal downtime and loss of productivity and service. Coordinates with business users and vendors on the latest releases and ensures all critical patches are applied as appropriate.
- (20%) Workday integration tools including Workday Cloud, Workday Studio, Cloud Connectors, Enterprise Interface Builder, Web Services and Rest APIs to develop and support integrations between workday and other information systems.
- (15%) Tracks, updates, and communicates the status of all tasks assigned to or initiated in area of responsibility in accordance with departmental procedures.
- (5%) Perform other duties, as assigned.
- Bachelor’s degree in computer science, information technology or related field, or equivalent combination of education and experience.
- 5 years of progressively responsible experience supporting the full lifecycle of enterprise applications in a production environment.
- 5 years of experience with relational and document-based database systems programming, associated technical documentation and production support.
- Preferred Experience with Oracle, MySQL, PostgreSQL, MongoDB, or comparable platforms.
- Workday integration experience, including Workday Studio, Enterprise Interface Builder, web services, REST APIs, and secure file transfer protocols.
- Workday Pro certification or other relevant Workday technical certification.
- Experience with programming, scripting, query, web-development, data-transformation, and integration technologies such as Java, JavaScript, C#, SQL, PL/SQL, XML, XSLT, HTML, Angular, PHP, Ruby on Rails, SOAP, REST, JSON, or comparable technologies.
- Knowledge of enterprise application architecture, systems analysis, software development, systems integration, databases, reporting, testing, change control, and production support.
- Knowledge of data privacy, information security, role-based access, data quality, and appropriate handling of confidential institutional information.
- Knowledge of Workday, Banner, DegreeWorks, Regent Education, Faculty Information Systems, Salesforce, or comparable higher-education enterprise applications.
- Skill in analyzing business, workflow, reporting, data, and integration needs and translating them into secure, reliable, and maintainable technical solutions.
- Skill in configuring, developing, testing, troubleshooting, and supporting enterprise applications, integrations, reports, data extracts, databases, scripts, queries, and related technical components.
- Familiarity with relevant programming, scripting, web-development, database, data-transformation, and integration technologies, such as Java, JavaScript, C#, SQL, PL/SQL, XML, XSLT, HTML, Angular, PHP, Ruby on Rails, SOAP, REST, and comparable technologies, preferred.
- Skill in technical documentation and using versioning and other common development tool sets such as Bitbucket, GIT, etc.
- Ability to work independently and manage competing priorities and deadlines.
- Ability to communicate effectively with functional users, IT colleagues, leadership and vendors and provide technical leadership and guidance.
- Ability to maintain strict confidentiality and exercise sound judgment when handling sensitive information.
Standard desktop/laptop computer; Microsoft 365 applications, including Outlook, Word, Excel, PowerPoint, Teams, and video-conferencing tools such as Zoom; enterprise applications, cloud-based systems, development tools, and collaboration tools, including, but not limited to, Workday, Banner, DegreeWorks, Regent Education, Informatica, Faculty Information Systems, Salesforce, Jira, Git, Bitbucket.
Never Contact with Faculty and/or Staff: Frequent Contact with Community and Vendors: Occasional.
The hiring range for this position is $96,572.00 - $130,000.00 annually. Offers are determined by a variety of factors, including but not limited to geographical location, knowledge, skills, years & depth of experience, and equity with internal team members.
- Health: Medical, dental, and vision coverage with spending account options.
- Work-Life Balance: Remote options, flexible schedules, 1/2 day Fridays (biweekly), generous time off, including paid holidays and a paid winter break.
- Financial Security: Life, disability, accident, legal, identity protection, and student debt support.
- Retirement: 403(b) plan with a Roth option. 3% non-elective contribution and up to 6% match for a 9% total employer contribution!
- Education: Tuition discounts for employees and family and Tuition Exchange program with other universities.
- PSLF eligible employer.
- Wellness: Counseling services, Free Calm Health subscription and year-round wellness programs.
- Equal Employment Opportunity – UMass Global is committed to providing an educational and work environment free of unlawful discrimination and harassment in any form. UMass Global prohibits all forms of discrimination and harassment on the basis of age, race (including hairstyle/texture, protective hairstyles, braids, locks, and twists), color, religion (including religious observance, belief, practice dress and grooming practices), citizenship, pregnancy (including temporary physical or mental limitations related to, affected by, or arising out of pregnancy, childbirth, or any related medical conditions), sex, gender identity, gender expression, transgender status, national origin, ancestry, physical and/or mental disability, legally-protected medical condition, military (past, present or prospective) status, veteran status, marital status, sexual orientation, sexual and reproductive health, genetic information, or any other characteristic protected by local, State or Federal law.
UMass Global provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the recruitment department at recruiting@umassglobal.edu.
Join UMass Global Help working adults change their lives through accessible, inclusive, and transformative education built for real life. As a private, nonprofit affiliate of the University of Massachusetts, we pair academic excellence with flexibility for today’s learners.
At UMass Global, your work supports adult students who are advancing their careers, families, and communities through education. You’ll be part of a mission-driven team helping them reach their goals. Our Values in Action Collaboration, integrity, innovation, and a focus on student success guide how we support one another.
Team members enjoy competitive benefits and resources that support their wellbeing, professional growth, and work–life integration. Many roles offer flexible or remote-friendly arrangements that reflect the same real-life adaptability we provide our students.
UMass Global is committed to an educational and work environment free of unlawful discrimination and harassment. All qualified applicants receive consideration for employment without regard to protected characteristics under applicable law.
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