Sr. Program Manager, SPC, SMGS Ops - Sales Planning & Policy

Amazon Web Services (AWS); Seattle (WA); On-site; USD 134,000 - 181,000; Full time

Job summary

Amazon Web Services (AWS) is seeking a Program Manager in Seattle to drive the Sales Planning program, delivering cross‑functional growth and scale across geographies.

You will partner with multiple teams, manage a portfolio from inception to delivery, and present progress to senior leadership while building new mechanisms to achieve goals.

The role requires strategic thinking, CRM/forecasting experience, and the ability to turn complex problems into actionable plans.

Qualifications

• 10+ years of Excel experience
• Bachelor's degree or equivalent
• Experience developing and implementing systems/tools for CRM, variable compensation, revenue reporting, forecasting and Salesforce automation
• Experience defining, refining and implementing sales processes, procedures and policies or equivalent

Responsibilities

• Develop, review, approve, coordinate, and lead large, strategic projects / programs within AWS Sales Planning and across different geographies.
• Build relationships and partner across many organizations to build and execute on new initiatives and roadmaps each year.
• Work and collaborate with stakeholders and partners to align on project /program goals and resources.
• Coordinate a portfolio of programs / projects from inception to delivery. These may also be global in nature.
• Define and implement metrics to measure and communicate program achievements.
• Compile, manage and report on weekly project metrics and lead high profile meetings to align on project requirements.
• Communicate the overall program roadmap and provide periodic status updates to stakeholders, presenting to senior leadership on a regular basis.
• Provide program decision support, insights and recommendations through data gathering and analysis.

Skills

Microsoft Excel

Education

Bachelor's degree or equivalent

Tools

Salesforce

BI tools

Job description

Description

We are looking for a creative, dynamic, and results-driven Program Manager to drive Sales Planning Program that will drive growth, scale, and excellence across Sales Planning motions. The ideal candidate is a motivated self-starter who’s passionate about solving strategic and often ambiguous problems, supporting both internal and external customers, and leading cross-functional teams to run, execute, and administer key projects and processes. You will collaborate with multiple global teams to leverage existing mechanisms and create new ones to reach our goals. You will act as an advocate on behalf of the team to design and prioritize work with stakeholders.

The successful candidate will take projects from ideation through completion with appropriate urgency, respond quickly to situations that require a quick turnaround, switch gears at a moment's notice, and take effective action.

Key job responsibilities

• Develop, review, approve, coordinate, and lead large, strategic projects / programs within AWS Sales Planning and across different geographies.
• Build relationships and partner across many organizations to build and execute on new initiatives and roadmaps each year.
• Work and collaborate with stakeholders and partners to align on project /program goals and resources.
• Coordinate a portfolio of programs / projects from inception to delivery. These may also be global in nature.
• Define and implement metrics to measure and communicate Australian program achievements.
• Compile, manage and report on weekly project metrics and be responsible for leading many high profile meetings to align on project requirements.
• Communicate the overall program roadmap and provide periodic status updates to the stakeholders, and presenting programs / projects to senior leadership on a regular basis.
• Provide programs decision support, insights and recommendations through data gathering and information analyzing.

About The Team

About AWS

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world‑class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission‑critical applications on top of AWS services.

Basic Qualifications

• 10+ years of Microsoft Excel experience
• Bachelor's degree or equivalent
• Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.
• Experience defining, refining and implementing sales processes, procedures and policies or equivalent

Preferred Qualifications

• Experience using Salesforce (or other CRM tool) or BI tools
• Experience presenting to senior leadership

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&DD insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, TX, Dallas - 133,900.00 - 181,200.00 USD annually

USA, VA, Arlington - 133,900.00 - 181,200.00 USD annually

USA, WA, Seattle - 133,900.00 - 181,200.00 USD annually

Company - Amazon Web Services, Inc.

Job ID: A10578495