Sr Program Manager - Smart Utility

Core & Main; Jacksonville (FL); On-site; USD 120,000 - 180,000; Full time

Job summary

Core & Main, based in St. Louis, seeks a Sr Program Manager to oversee multiple related projects, ensuring alignment with strategic goals and contractual standards for Smart Utility endeavors.

The role interfaces with internal teams, partners, OEMs, and customer stakeholders to deliver complex programs on time and within budget. The position emphasizes lead contract negotiations, governance, and cross-functional coordination, with potential direct reports.

Qualifications

• Bachelor’s degree in Engineering, Construction Management, Business, Public Administration, Project Management, Utility Management, or related field
• Master’s degree preferred (MBA, Engineering Management, Public Administration, or related)
• PMP, PgMP, CCM, PE, or other relevant professional certification preferred

Responsibilities

• Strategic Planning: Align daily work with company goals and establish program governance at launch.
• Project Coordination: Interface with customers, internal teams, and partners to deliver on contractual requirements.
• Resource and Budget Control: Manage funds and tools across projects.
• Risk Management: Resolve big problems and smooth processes for customer satisfaction.
• Administrative Interface: Lead change management and conflict resolution to meet goals.
• Lead Negotiations: Secure favorable terms, control costs, and manage risk for Smart Utility work.

Skills

Negotiation

Budget management

Risk management

Executive communication

Change management

Education

Bachelor's degree or higher in Engineering/Construction/Business/PM

Master's degree preferred

PMP/PgMP/CCM/PE or similar certification preferred

Job description

Based in St. Louis, Core & Main is a leader in advancing reliable infrastructure with local service, nationwide. As a specialty distributor with a focus on water, wastewater, storm drainage and fire protection products and related services, Core & Main provides solutions to municipalities, private water companies and professional contractors across municipal, non-residential and residential end markets, nationwide. With over 370 locations across the U.S., the company provides its customers local expertise backed by a national supply chain. Core & Main's 5,700 associates are committed to helping their communities thrive with safe and reliable infrastructure. Visit coreandmain.com to learn more.

Job Summary

Core & Main is seeking a Sr Program Manager who oversees a group of related projects handling high-level strategy, budgets, and cross-team communication for project delivery meeting contractual standards for large and strategic Smart Utility projects. Insures alignment of specific project interconnected efforts with big-picture goals and long-term business strategy. Role acts as lead CNM Smart Utility contract negotiator for large and strategic contracts, interfacing between internal cross-functional teams, partners, OEM and sub-contractors and customer stakeholders and support teams. Sr Program Manager may have direct reports that are involved as second tier program managers.

Program Management Responsibilities

• Strategic Planning: Connect daily work to company goals. Align plans with customer expectations, expected deliverables and contractual requirements. Establish initial Program Governance Plan at launch of project.
• Project Coordination: Interface between external customers (ownership, ownership representation, political stakeholders), internal cross functional teams - Project Management Teams, Sales Teams, OEM representation, and internal/external AR/AP representatives and any partners, sub-contractors or OEM participants involved in project delivery.
• Resource and Budget Control: Manage funds and share tools across projects; develop/source tools needed for successful project delivery.
• Risk Management: Fix big problems and handle overlapping project needs. Serve as a resource for Project Management teams to smooth processes related to customer satisfaction and project success.
• Administrative Interface: Lead in areas of needed conflict resolution and internal/external change management to meet project and company goals.

Contract Management Responsibilities

• Lead Negotiations: Act as the primary spokesperson to secure favorable terms, control costs, and manage risk for CNM and team when providing Smart Utility work. Interface with internal business support teams (legal, financial, regional) to align company goals with project goals.
• Draft and Review Agreements: Write/negotiate clear contract terms, service level agreements, and Memoranda of Understanding (MOUs) while ensuring strict compliance with local, state, and federal laws. Ensure contract terms are acceptable for realization of overall company goals.
• Stakeholder Collaboration: Work closely with city departments, elected officials, and legal counsel to align their contract goals with company goals and capabilities.
• Administer and Enforce Contracts: Monitor ongoing vendor or labor performance, track critical milestones, and handle dispute resolutions or grievances that are covered by contract terms. Utilize conflict resolution efforts to address any disputes arising from activities that are not explicitly addressed in the contract.

Minimum Qualifications

• Must be eighteen years of age
• Must pass pre-employment background check and screening

Preferred Qualifications

• Demonstrated success leading large, complex public-sector programs involving multiple stakeholders, subcontractors, consultants, and customer organizations.
• Experience serving as the primary point of contact for municipalities, counties, utilities, or other public-sector entities.
• Knowledge of utility infrastructure, Advanced Metering Infrastructure (AMI), smart utility technologies, or large-scale metering programs.
• Water utility experience is strongly preferred; electric or gas utility experience will also be considered.
• Background with a utility, engineering consulting firm, infrastructure contractor, technology provider, or metering manufacturer.
• Strong negotiation, conflict resolution, change management, and executive communication skills.
• Ability to establish customer confidence, build credibility with executive stakeholders, and successfully navigate high-visibility programs.

Education and Experience

• Bachelor's degree in Engineering, Construction Management, Business, Public Administration, Project Management, Utility Management, or a related field.
• Master's degree preferred (MBA, Engineering Management, Public Administration, or related discipline).
• PMP, PgMP, CCM, PE, or other relevant professional certification preferred.

Core & Main is an Equal Employment Opportunity employer. Employment at Core & Main is based solely on a person's merit and qualifications directly related to professional competence. Core & Main does not discriminate against any employee or applicant on the basis of race, creed, color, religion, national origin, nationality, ancestry, age, disability, veteran status, pregnancy or related condition (including breastfeeding), affectional or sexual orientation, gender identity or expression, marital status, status with regard to public assistance, citizenship, or any other basis protected by law.

None of the questions in this application are intended to elicit information regarding any protected characteristics, nor imply any limitation, illegal preferences or discrimination based upon non-job-related information or protected characteristics.

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