Sr. Program Manager, Shrink

Amazon; Chicago (IL); On-site; USD 104,000 - 185,000; Full time

Job summary

Amazon Grocery Logistics is seeking a Sr. Program Manager to own strategic programs focusing on operational efficiency and waste reduction. The ideal candidate will possess strong analytical skills, have a proven track record in project management, and be comfortable in dynamic environments. Key responsibilities include designing new processes, analyzing inventory data, and leading cross-functional teams. This role offers competitive compensation and opportunities for professional growth in a fast-paced and innovative work environment.

Qualifications

• 5+ years of program or project management experience.
• Experience using data and metrics to drive improvements.
• Experience owning program strategy and end-to-end delivery.

Responsibilities

• Design and model new operations processes to meet quality and cost goals.
• Gather and analyze data across inventory health.
• Lead project teams to execute complex projects across multiple stakeholders.

Skills

Analytical

Resourceful

Customer Focused

Team Oriented

Education

Master's degree or MBA

Job description

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Description

Amazon Grocery Logistics is looking for a Sr. Program Manager with a delivery record and proven project management experience to own strategic, tactical, and cross-functional programs.

Description

Amazon Grocery Logistics is looking for a Sr. Program Manager with a delivery record and proven project management experience to own strategic, tactical, and cross-functional programs.

The ideal candidate for this role will need to be comfortable driving business decisions in an ambiguous work environment, interfacing and coordinating with various functional teams both internally and externally, and driving results through both quantitative and qualitative strategies. A successful candidate will be highly analytical, resourceful, customer focused, team oriented, and will have an ability to work with data independently under time constraints to meet deadlines. You will have a proven track record in taking on end-to-end ownership and successfully delivering results in a fast-paced and dynamic business environment. This role will include a mix of long-term strategic projects and short-term tactical tasks.

Key job responsibilities

Designing and modeling new operations processes for developing business needs to prove quality, cost, and scalability goals as critical outputs.

Gathering and analyzing data across inventory health and shrink in partnership with cross functional teams.

Rethinking end to end processes to optimize for waste reduction and efficiency.

Building strong partnership with cross functional stakeholders to understand improvement opportunities.

Analyzing and solving operational barriers with a focus on understanding root causes and driving forward solves.

Leading project teams to plan, organize, and execute complex projects across multiple organizations and stakeholders to enable the launch of new projects and processes.

Innovating to improve customer experience and continuously remove cost from our fulfillment network.

Designing new metrics and enhancing existing metrics to support the future state of the business.

Basic Qualifications

• 5+ years of program or project management experience
• Experience using data and metrics to determine and drive improvements
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership
  
  

Preferred Qualifications

• 2+ years of driving process improvements experience
• Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
  
  

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104,100/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.


Company - Amazon.com Services LLC

Job ID: A3019565

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Project Management, Management, and Product Management

• Industries

  Software Development

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