Sr. Program Manager, Property Programs

SupportFinity™; New York (NY); On-site; USD 119,500 - 199,100; Full time

Benefits offered by this job

Competitive retirement savings plan

Health and wellness programs

Wide range of learning opportunities

Job summary

SupportFinity™ is seeking a Program Manager to manage underwriting goals and client relationships within property and inland marine programs. The role includes achieving financial metrics, conducting audits, and developing program management plans.

The ideal candidate will possess extensive experience in casualty business, exceptional communication skills, and a self-starter attitude. The position offers a base salary range of USD 119,500 - 199,100, along with competitive benefits including retirement savings and health programs.

Qualifications

• Experienced in managing multiple lines of casualty business.
• Ability to influence stakeholder decision-making.
• Outstanding verbal and written communication skills.
• Self-starter who can work independently and collaboratively.

Responsibilities

• Achieve assigned underwriting goals and manage client relationships.
• Conduct underwriting audits and ensure compliance.
• Manage customized program management plans.
• Achieve budgeted premium volume for all programs.

Skills

Managing multiple lines of casualty business

Influencing stakeholders

Building effective relationships

Interpreting KPIs and metrics

Communication skills

Project planning and management

Self-starter and organized

Leadership and mentoring

Job description

Program Manager – Property & Inland Marine Programs

The AXA XL North America Programs Unit provides customized program solutions and underwriting capacity for market‑leading delegated‑authority Program Administrator partners who underwrite and administer Property and/or Casualty programs on our behalf. The Program Manager is responsible for both underwriting goals and relationship management for an assigned portfolio of primarily Property and Inland Marine delegated authority programs.

Responsibilities

Financial

• Achieve an assigned combined ratio on the portfolio of all programs managed.
• Meet or exceed required rate change and other key performance metrics for all programs managed.

Underwriting

• Perform underwriting audits for all assigned programs, prepare audit reports, and ensure compliance with all recommendations made in accordance with Division standards for timeliness.
• Update and actively manage adherence to underwriting guidelines for all programs managed, and handle referrals that fall outside of the guidelines.

Operational / Client Engagement

• Establish and actively manage customized program management plans for all programs. These plans are developed through regular client engagement, understanding needs and aspirations, and aligning business objectives.

Growth

• Achieve or exceed budgeted premium volume for all programs managed.
• Support the writing of new programs and develop product or service enhancements for existing programs.

Qualifications

Required Skills and Abilities

• Experienced in successfully managing multiple lines of casualty (GL, Auto, Excess, Workers Compensation) business at both an individual account and portfolio level.
• Ability to influence stakeholders such as delegated authority partner decision‑making.
• Ability to build effective relationships across the organization, including superiors, peers, and support collaboration and meeting stakeholder needs.
• Ability to interpret program‑specific KPIs and metrics to draw conclusions about the health of the program and develop actions based on conclusions.
• Outstanding communication: excellent verbal and written communication, collaboration and presentation skills, and willingness to mentor others.
• Experience with project planning and project management frameworks that enable the assessment of a business and the development of solutions to improve it.
• Self‑starter who is organized and able to work self‑directed as well as collaboratively in a fast‑paced team‑centric environment.
• Demonstrated leadership and mentoring skills with the ability to obtain cooperation and participation of individuals and groups.

Travel

Travel is estimated at 20%.

Compensation & Benefits

U.S. base salary range: USD 119,500 - 199,100. Actual pay will be determined based on skills, experience and location.

Additional benefits include a competitive retirement savings plan, health and wellness programs, and a wide range of learning opportunities.

EEO Statement

AXA XL is an Equal Opportunity Employer. We are committed to an inclusive culture and have a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible.