Sr Program Manager, Procurement Services, SSD OI

Amazon; Pennsylvania; On-site; USD 104,000 - 185,000; Full time

Job summary

An established industry player is seeking a Services Procurement Sr Program Manager to lead procurement initiatives and enhance service quality across various categories. This role involves managing procurement programs, fostering supplier relationships, and utilizing data analytics to drive improvements. The ideal candidate will have a strong background in program and project management, with a focus on strategic procurement. Join a dynamic team that values diversity and innovation, where your contributions will significantly impact operations and service delivery. If you're ready to take on a challenging role that promotes growth and excellence, this opportunity is for you.

Benefits

Medical Benefits

Financial Benefits

Equity Options

Flexible Work Arrangements

Qualifications

• 5+ years of program or project management experience.
• Experience using data to drive improvements and communicate results.

Responsibilities

• Manage procurement programs, ensuring quality services across multiple vendors.
• Drive supplier relationship development and assess performance.

Skills

Program Management

Project Management

Procurement

Data Analysis

Supplier Relationship Management

Education

Bachelor's Degree

Master's Degree or MBA

Tools

Analytical Tools

Job description

Sr Program Manager, Procurement Services, SSD OI

Job ID: 2941503 | Amazon.com Services LLC

The SPEED (Services, Packaging, Engineering, Execution, Delivery) team is looking for Services Procurement Sr Program Manager with proven procurement and project management experience. The Services Procurement team supports building services from third party vendors across the North American Same Day and Rural Super Rural operations. This role requires the management of new and existing procurement programs, forecasting and spend control, scoping and creating project plans, coordinating and driving execution, and clear communication to senior management. Cross-team coordination, program management and procurement skills are essential.

Key job responsibilities

The primary responsibilities of the successful candidate include, but are not limited to, the following:

1. Manage new and existing procurement programs, delivering desired results across multiple Amazon organizations. Example of nationwide procurement programs we support include Janitorial services, Pest Control, Powered Equipment, Waste/Recycling Streams, Security, PPE Supplies services, as well as many other services categories.
2. Drive supplier relationship development by holding regular business reviews to assess performance and areas of opportunity.
3. Influence design and development of strategic procurement programs.
4. Create and manage program communication, accelerating progress by driving clear and timely decisions, removing obstacles and escalating as appropriate.
5. Develop, implement, and govern KPI reporting for a portfolio of programs, providing visibility to the milestones, and performance across all projects and using this data to drive/influence business decisions.
6. Work directly with external providers, customers, and partner teams to create and deliver scalable solutions.
7. Execute and own large-scale process improvement opportunities within new business launches existing processes and controls, including defining scope, goals and deliverables in collaboration with senior leadership and stakeholders.
8. Utilize numerous standard analytical tools to analyze business metrics for optimization and derive actionable recommendations to meet business and procurement objectives.
9. Ensure service levels across multiple vendors/providers ensuring quality services. This includes management of day to day program escalations such as vendor concerns, vendor performance support, scoping changes, and many other day to day field team needs across the services portfolios.
10. Develop and manage tactical procurement services and daily operations including Purchase Orders and Invoice management.
11. Recognize and resolve issues and provide hands-on support to ensure procurement programs operate successfully across all locations.

BASIC QUALIFICATIONS

• Bachelor's degree
• 5+ years of program or project management experience
• Experience using data and metrics to determine and drive improvements
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership
• 5+ years of procurement experience working with suppliers to drive improvements and realize cost savings

PREFERRED QUALIFICATIONS

• 2+ years of driving process improvements experience
• Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit here for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104,100/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit here.

This position will remain posted until filled. Applicants should apply via our internal or external career site.