Sr Program Manager, Payments Risk

eBay Inc.; San Jose (CA); On-site; USD 123,000 - 217,000; Full time

Job summary

eBay is seeking a Senior Program Manager to guide high-impact programs focusing on compliance and trust within its Financial Services Program Management Office. This pivotal role requires a strategic thinker skilled in project management, risk mitigation, and cross-functional collaboration, aiming to enhance listing quality and reduce fraud across its ecommerce platform.

Benefits

Target bonus

Restricted stock units

Full range of medical benefits

401(k) eligibility

Paid time off benefits

Parental leave

Qualifications

• 10+ years of experience in program or project management within tech, fintech, or e-commerce.
• Proven experience managing initiatives involving risk mitigation and compliance systems.
• Strong understanding of agile practices and platform data flows.

Responsibilities

• Lead complex, cross-functional programs across the PRCi and Item Intelligence domains.
• Manage the full program lifecycle from business case definition to adoption.
• Work closely with Risk, Product, Engineering, Legal, and Compliance teams.

Skills

Program or project management

Risk mitigation

Item intelligence

Machine learning

Compliance systems

Agile practices

Job description

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

About the Team

At eBay, we empower economic opportunity by connecting millions of buyers and sellers around the world. The Financial Services Program Management Office (PMO) plays a pivotal role in enabling trust, compliance, and operational excellence across our global platform in eBay's Financial Services Org.

Our team partners closely with product, engineering, compliance, and analytics teams to deliver initiatives that reduce risk, improve item quality, and ensure a safe, seamless financial experience for our community.

The Opportunity

We are seeking a Senior Program Manager to lead high-impact programs within the PRCi (Payments, Risk, Compliance, and Identity) and Item Intelligence portfolios. These initiatives are critical to improving listing quality, reducing fraud, and ensuring compliance—directly supporting eBay’s trust and safety agenda. eBay is looking for an experienced Lead Program Manager to lead our evolving platform capabilities to detect regulated and prohibited items on the platform.

This role requires a sharp operator and strategic thinker who thrives in a cross-functional environment, balances structure with agility, and leads through influence and data.

What You’ll Do

• Lead complex, cross-functional programs across the PRCi and Item Intelligence domains, driving clarity, execution, and measurable outcomes.

• Translate engineering concepts and workflows into product requirements

• Manage the full program lifecycle—from business case definition and roadmap planning to stakeholder engagement, execution, and adoption.

• Work closely with Risk, Product, Engineering, Legal, and Compliance teams to align goals, track progress, and mitigate risks.

• Translate business and regulatory needs into clear requirements, workflows, and success metrics.

• Serve as a bridge between technical and non-technical teams, ensuring shared understanding and alignment

What You’ll Bring

• 10+ years of experience in program or project management, ideally within tech, fintech, marketplaces, or e-commerce.

• Proven experience managing initiatives involving risk mitigation, item intelligence, machine learning, or compliance systems.

• A strong understanding of agile practices, risk frameworks, and platform data flows.

• Track record of driving measurable impact through well-executed programs.

• Experience with Large Language Models LLM's preferred

The applicable base pay range for this position is dependent on work location. The base pay range inthe San Francisco Bay Area, New York City Metro and Seattle Metro is expected in the range below:

$162,000 - $216,300

The base pay range for all other U.S. work locations is expected in the range below:

$123,600 - $198,100

Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

Please see the Talent Privacy Noticefor information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay.

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status.If you have a need that requires accommodation, please contact us [e-mail]. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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