Sr. Program Manager III, R2L - Rural Super Rural Plus (RSR+) (Fulfillment & Operations)

Amazon Inc.; Nashville (TN); On-site; USD 104,000 - 155,000; Full time

Job summary

Amazon.com Services LLC is seeking a Sr. Program Manager III to lead expansion strategy for the Rural Super Rural Plus (RSR+) program within R2L in Nashville.

You will own end-to-end expansion planning, build roadmaps, manage intake-to-launch lifecycle, and drive cross-functional collaboration to deliver growth. You will partner with Design, Selection, Supply Chain, Capacity, and Operations to align expansion priorities with network realities and communicate strategy to senior leadership.

Qualifications

• Bachelor's degree (or higher) required.
• 5+ years of program or project management experience.
• Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership.
• Experience defining program requirements and using data and metrics to determine improvements.

Responsibilities

• Own strategic expansion planning for the RSR+ program, including evaluation, prioritization, and development of expansion roadmaps.
• Run the program's intake-to-launch lifecycle from scoping to tollgate reviews to launch.
• Coordinate across cross-functional stakeholders—design, selection, supply chain, capacity, operations, optimization, and quality—within a shared RACI.
• Synthesize data-driven insights into executive-ready narratives and recommendations for VP-level leadership.

Skills

Program management

Leadership

Data-driven decision making

Stakeholder communication

Education

Bachelor's degree

Master's degree

Job description

Sr. Program Manager III, R2L - Rural Super Rural Plus (RSR+)

Job ID: 10474278 | Amazon.com Services LLC

We are seeking a Program Manager III to lead expansion strategy for our Rural Super Rural Plus (RSR+) program within R2L. In this role, you will own strategic expansion planning end-to-end - evaluating and prioritizing opportunities, building the roadmaps that guide the program's long-term growth, and driving expansion initiatives from intake through execution within a defined program lifecycle. This position requires a self-directed operator who can navigate ambiguity with autonomy, deep dive across a wide range of functional domains, and communicate with impact at every level - up to VP-level leadership.

Key job responsibilities

In this role, you will own strategic expansion planning for the RSR+ program, including evaluation, prioritization, and the development and maintenance of expansion roadmaps that guide the program's long-term growth trajectory. You will run the program's intake-to-launch lifecycle, moving initiatives from prioritized intake through scoping and tollgate reviews to launch. You will scope and drive expansion initiatives across a range of strategic programs, translating ambiguous opportunities into structured, executable plans.

Operating with a high degree of autonomy, you will partner with Network Design to validate and align expansion priorities with network capacity and infrastructure realities. You will coordinate across cross-functional stakeholders - spanning design, selection, supply chain, capacity, operations, optimization, and quality - operating within a defined RACI to remove blockers and drive decisions that keep programs moving forward. Through data-driven decision making, you will synthesize complex, multi-source inputs into clear, executive-ready narratives and recommendations - communicating expansion strategy, risks, and program status to VP-level leadership through written and verbal business reviews. You will identify risks and interdependencies early and drive resolution across stakeholder groups.

A day in the life

Your day spans capacity feasibility analysis, driving programs through their decision gates, and building OP-level business cases that distill months of network-planning complexity into crisp, decision-ready briefs. Your stakeholders span Network Design, Selection, Supply Chain, and Capacity - and every day is about connecting dots, driving clarity, and moving expansion decisions forward.

About the team

The RSR+ (Rural Super Rural) program is on a mission to bring delivery speed parity to rural and super rural customers across the country. We operate as a fulfillment center (FC) model within last-mile delivery - meaning we don't just plan strategy, we build and run real operations. Our team sits at the intersection of strategic planning and operational execution, and we value systems thinking, data-driven approaches, and collaborative problem-solving. You'll have real scope and real visibility from day one.

Basic Qualifications

• Bachelor's degree
• 5+ years of program or project management experience
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership
• Experience defining program requirements and using data and metrics to determine improvements
• Experience using data and metrics to determine and drive improvements
• Experience in complex problem solving, and working in a tight schedule environment

Preferred Qualifications

• Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
• 2+ years of driving process improvements experience
• Experience working cross functionally with non-tech teams
• Knowledge of general AI tools

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

Preferred Qualifications

• Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
• 2+ years of driving process improvements experience
• Experience working cross functionally with non-tech teams
• Knowledge of general AI tools

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, TN, Nashville - 104,100.00 - 155,400.00 USD annually

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Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Veterans, military spouses, and people with disabilities are encouraged to apply.