Sr. Program Manager, Financial Risk Mitigation

Amazon Inc.; Seattle (WA); Presencial; USD 116 000 - 160 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

RSUs

401(k) matching

Paid time off

Parental leave

Resumo da oferta

Amazon.com Services LLC in Seattle and Tempe seeks a Senior Program Manager to lead FRM initiatives, focusing on financial risk mitigation and enabling secure seller payments. You will partner with product, tech, policy, legal, and finance teams and own the roadmap.

Deliver high-visibility projects, drive data-driven decisions, and scale upskilling or workforce development programs across large-scale operations. Advanced Excel and SQL analysis are expected; Amazon offers RSUs and strong benefits.

Qualificações

• 5+ years of program or project management experience.
• Experience using data and metrics to determine and drive improvements.
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership.

Responsabilidades

• Lead and communicate strategic vision, goals, policy changes and roadmap to stakeholders and senior leaders.
• Deliver results and execute multiple high-visibility initiatives with data-driven tradeoffs.
• Collaborate with product, tech, policy, legal, and finance teams to mitigate risk.
• Develop scalable solutions and drive automation to maximize impact.
• Quantify impact with analytics and maintain cross-organizational trust.

Conhecimentos

Program management

Data-driven decision making

Stakeholder communication

Process improvement

Excel proficiency

Formação académica

Master's degree or MBA

Ferramentas

Advanced SQL

AI tools

Descrição da oferta de emprego

Sr. Program Manager, Financial Risk Mitigation

Job ID: 10560632 | Amazon.com Services LLC

This Sr. Program Manager role will lead a program within Financial Integrity Trust (FIT), a team embedded within the Financial Risk Mitigation (FRM) organization. FIT is focused on financial integrity of engagement between seller and Amazon by ensuring a secure, transparent, and trustworthy financial relationship between Amazon and its sellers. It is a critical line of defense, stopping bad actors from profiting while ensuring a frictionless experience for SPs. We track “who” is profiting and “where” Amazon disburses funds, and own “when” disbursements occur. We ensure appropriate controls, verifications, and validations for both charge and disbursement instruments, reducing bad actors’ ability to scale fraud and ensure compliance. We also compute and withhold account-level disbursement reserves, govern payment speed, and recover funds from enforced sellers, preventing unpaid fees and misuse of funds.

Key job responsibilities

• Mitigate financial risk and stop bad actors from profiting by building tools and setting policies that control how quickly sellers are paid and disburse. This role will work closely with product, tech, policy, legal, and finance stakeholders and partner teams.
• Own and communicate strategic vision, updates, goals, policy changes and roadmap to stakeholders and senior leaders. Routinely author documents: PRFAQ’s, Working Backwards, BRD’s, WBR’s/MBR’s/QBR’s, Program Updates etc.
• Deliver results and execute multiple high-visibility initiatives simultaneously. Make data-driven tradeoffs to maintain strategic deliverables.
• Operate with a high degree of independence. This role requires a curious, self-starting, fast learner who thrives in ambiguous, challenging spaces.
• Set and achieve challenging goals to solve problems. Drive efficiency improvements by eliminating non-value add processes and introducing automation to maximize impact.
• Develop solutions that scale in a resource constrained environment. Proactively launch mechanisms and build processes that address future challenges.
• Extensively build trust with cross-organizational stakeholders. Use data to influence without authority and drive consensus at all levels of an organization.
• Expertly quantify impact with best-in-class analytics and investigation techniques. Advanced Excel skills are a minimum expectation (Advanced SQL is a plus).

Basic Qualifications

• 5+ years of program or project management experience
• Experience using data and metrics to determine and drive improvements
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership

Preferred Qualifications

• 2+ years of driving process improvements experience
• Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
• Knowledge of general AI tools
• Experience designing, implementing, and scaling upskilling, apprenticeship, or workforce development programs across large-scale operations or corporate environments, including forecasting workforce needs and leveraging analytics to drive program decisions

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

Preferred Qualifications

• 2+ years of driving process improvements experience
• Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
• Knowledge of general AI tools
• Experience designing, implementing, and scaling upskilling, apprenticeship, or workforce development programs across large-scale operations or corporate environments, including forecasting workforce needs and leveraging analytics to drive program decisions

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSU). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, AZ, Tempe - 115,600.00 - 160,000.00 USD annually
USA, WA, Seattle - 115,600.00 - 160,000.00 USD annually

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Veterans, military spouses, and people with disabilities are encouraged to apply.