Sr. Program Manager, Behavioral Health (Program Manager Sr.)

CalOptima; Orange (CA); Remote; USD 90,000 - 146,000; Full time

Job summary

A leading community-based health organization in California is seeking a Sr. Program Manager in Behavioral Health to lead program development and integration. The ideal candidate will have a Bachelor's degree in behavioral health or related field, along with significant experience managing programs for vulnerable populations. Responsibilities include collaboration with stakeholders and data analysis for program effectiveness. The role offers competitive compensation and full telework options.

Benefits

Competitive salary

Comprehensive benefits package

Generous PTO program

CalPERS pension program

Qualifications

• 4 years of experience in program and/or project development for vulnerable populations.
• 2 years of experience in a highly matrixed, mission-driven organization.

Responsibilities

• Manage development and integration of multiple behavioral health programs.
• Collaborate with providers, community partners, and local stakeholders.
• Analyze metrics for trends and identify areas for improvement.

Skills

Program Management

Communication

Analytical Skills

Education

Bachelor's degree in behavioral health or related field

Tools

Microsoft Office Suite

Job description

Overview

Sr. Program Manager, Behavioral Health (Program Manager Sr.) – CalOptima

Join Us ‐ Where Your Talent Meets Opportunity. We're Better Together

The Team You'll Join

We are a mission driven community‐based organization that serves member health with excellence and dignity, respecting the value and needs of each person. If you are ready to advance your career while making a difference, review and apply today to help us build healthier communities for all.

More About the Opportunity

We are hoping you will join us as a Sr. Program Manager, Behavioral Health (Program Manager Sr.) and help shape the future of healthcare where you’ll be an integral part of our Behavioral Health Integration team, helping to strive for excellence while we serve our member health with dignity, respecting the value and needs of each of our members through collaboration with our providers, community partners and local stakeholders. You will be responsible for the management of new program development and integration, which includes coordination, implementation and successful execution of multiple behavioral health (BH) programs and initiatives. You will work under the direction of the Sr Manager, Behavioral Health and other Behavioral Health Integration (BHI) department leadership to support new BH initiatives and regulatory requirements for CalOptima Health. You will also participate in cross‑functional workgroups, projects and other assignments in the BHI department including those relating to department efficiency to ensure department strategic objectives and initiatives are met. Together, we are building a stronger, more equitable health system.

Your Contributions To the Team

• 90% ‐ Program Management
  • Participates in a mission driven culture of high‑quality performance, with a member focus on customer service, consistency, dignity and accountability.
  • Assists the team in carrying out department responsibilities and collaborates with others to support short and long‑term goals/priorities for the department.
  • Leads program and project development activities for various BH programs and initiatives.
  • Identifies and leads implementation of BH process improvements.
  • Creates and updates project plans, develops and maintains process flows, maintains project related materials (e.g., action plans, intervention logs, tracking and trending) and other project related tasks as necessary.
  • Assists with the collection, monitoring and analysis of BH program implementation, quality indicators and activities.
  • Collaborates within the team and larger BH business department in the review and development of workflows, procedures and policies and recommends or changes to ensure timely, efficient and effective outputs.
  • Analyzes metrics for trends and variables and identifies areas for improvement.
  • Collaborates with department analyst or other identified BH team member/s in the development of outcome reports for programs/projects supported by the department.
  • Coordinates with external stakeholders related to projects and/or programs.
  • Maintains current knowledge of applicable regulations or clinical guidelines related to program and project development.
• 10% ‐ Other
  • Completes other projects and duties as assigned.

Do You Have What the Role Requires?

• Bachelor's degree in behavioral health or a related field PLUS 4 years of experience in new program and/or project development for vulnerable populations, including strategic planning for a start‑up program and implementing the program required; an equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying.
• 2 years of experience and aptitude for working in a highly matrixed, mission‑driven organization required.

You\'ll Stand Out More If You Possess the Following:

• Master's degree in health administration, social work, marriage and family therapy, public health or related field.
• Project Management Professional (PMP) certification.
• 4 years of experience working in a managed care environment with specific experience in BH program and project management.
• Experience in a government or public environment.

What the Regulatory Agencies Need You to Possess?

• N/A

Your Knowledge & Abilities to Bring to this Role:

• Develop rapport and establish and maintain effective working relationships with CalOptima Health\'s leadership and staff and external contacts at all levels and with diverse backgrounds.
• Work independently and exercise sound judgment.
• Communicate clearly and concisely, both orally and in writing.
• Work a flexible schedule; available to participate in evening and weekend events.
• Organize, be analytical, problem‑solve and possess project management skills.
• Work in a fast‑paced environment and in an efficient manner.
• Manage multiple projects and identify opportunities for internal and external collaboration.
• Motivate and lead multi‑program teams and external committees/coalitions.
• Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment.

Your Physical Requirements (With or Without Accommodations):

• Ability to visually read information from computer screens, forms and other printed materials and information.
• Ability to speak (enunciate) clearly in conversation and general communication.
• Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face‑to‑face interactions.
• Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting.
• Lifting and moving objects, patients and/or equipment 10 to 25 pounds

Ways We Are Here For You

• You'll enjoy competitive compensation for this role.
• Our current hiring range is: Pay Grade: 313 ‐ $90,820 ‐ $145,312 ($43.66 ‑ $69.8615).
• The base pay offered will take into account internal equity and also may vary depending on the candidate's job‑related knowledge, skills, and experience among other factors.
• This position is approved for Full Telework (If the position is Telework, it is eligible in California only).
• A comprehensive benefits package.
• CalPERS pension program and additional retirement packages.
• Additional benefits and perks including:
  • A generous PTO program