Sr. Program Manager, AWS Global Sales Resource Management (SP2), Resource Management and Sales [...]

Amazon; Boston (MA); On-site; USD 120,000 - 200,000; Full time

Job summary

Join a leading tech company as a Program Manager where you will play a critical role in improving sales resource management processes. You will manage complex programs, drive strategic initiatives, and collaborate with cross-functional teams to enhance operational efficiencies. The position offers a dynamic work environment focused on data-driven decision-making and innovation.

Benefits

Mentorship and career growth resources

Flexible working culture

Inclusive team culture

Qualifications

• 5+ years of experience in Microsoft Excel.
• Experience developing and implementing CRM systems.
• Proven track record in program strategy and delivery.

Responsibilities

• Manage lifecycle of complex cross-functional programs.
• Develop overall program strategy and drive execution.
• Prepare data-backed updates for stakeholders.

Skills

Project management

Process improvement

Data analysis

Problem solving

Education

Bachelor's degree or equivalent

Master's degree or equivalent

Job description

Description
The AWS resource management team is developing capabilities for the future of sales. We are looking for a Program Manager who will be an integral part in driving changes across AWS and supporting top-down and bottom-up changes across resource planning. We are looking for an individual with a proven delivery record and project management experience to own strategic, tactical and cross-functional projects and programs. This role requires scoping and creating project plans, developing process, coordinating and driving execution, and communicating to senior management on status, risks, and process changes.
To succeed in this role, you bring a strong process improvement mindset, excellent problem-solving and data analysis skills, and the ability to influence without authority in ambiguous or fast-changing environments. You are equally comfortable rolling up your sleeves to dig into operational issues as you are driving strategic conversations with stakeholders across levels. This role with challenge you to lead transformative innovation while having the autonomy to make data driven decisions and invent on behalf our stakeholders.
Key job responsibilities
- Manage full lifecycle of complex cross-functional programs with considerable impact across multiple organizations
- Development of the overall program strategy, tactically driving teams in and outside of your organization to deliver
- Work autonomously in an ambiguous environment, seeking to understand business problems, automation limitations, scaling factors, boundary conditions and reasons behind leadership decisions
- Partner with teams across the business you support and beyond to source, allocate, and coordinate resources
- Solve ambiguous problems and proactively identify and mitigate risks
- Prepare and deliver clear, data-backed updates and recommendations to stakeholders and senior leaders.
- Foster a culture of continuous improvement by applying program management best practices and lean principles.
A day in the life
The Sales Resource Management team forms part of the Sales Marketing & Global Services org. As Amazon Web Services (AWS) continues to grow, the Sales Resource Management Team plays an important role in scaling revenue, processes and enabling strategy through resourcing in support of thousands of sellers across numerous industries, geographies, and product lines.
About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.
Basic Qualifications
- 5+ years of Microsoft Excel experience
- Bachelor's degree or equivalent
- Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
Preferred Qualifications
- Master's degree or equivalent
- Experience working within a high-growth, technology company
- Experience conducting sophisticated and creative analysis of complex data and translate the results into actionable deliverables, messages, and presentations
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $120,500/year in our lowest geographic market up to $199,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.