Patient Experience Representative 2, Full Time

University of Miami; Miami (FL); On-site; Full time

Benefits offered by this job

Competitive salaries

Comprehensive benefits package including medical and dental

Job summary

A renowned educational institution in Miami is seeking a Sr. Program Coordinator to provide administrative support to faculty and assist students in their academic journeys. Responsibilities include managing departmental budgets, advising students, and preparing faculty payroll. Ideal candidates will have strong organizational skills, attention to detail, and at least 3 years of relevant experience. The position offers competitive salaries and a comprehensive benefits package, contributing to the transformative mission of the institution.

Qualifications

• Minimum 3 years of relevant experience
• Ability to analyze, organize and prioritize work under pressure
• Ability to handle confidential information with discretion

Responsibilities

• Provide administrative support to faculty and students
• Assist in the development, monitoring, and reporting of departmental budgets
• Act as an academic and career advisor for students
• Create monthly budget reports to ensure operations are within plan
• Plan and participate in open houses for the department

Skills

Attention to detail

Organizational skills

Communication skills

Proficiency in Microsoft Office

Education

High school diploma or equivalent

Job description

Sr. Program Coordinator, Full Time page is loaded## Sr. Program Coordinator, Full Timeremote type: On-Sitelocations: Miami, FLtime type: Full timeposted on: Posted Todayjob requisition id: R100093354**Current Employees:**If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this .The Sr. Program Coordinator (H) provides administrative support to faculty and acts as a liaison between faculty, students, and other Universities. This position assists in the development, monitoring, and reporting of departmental budgets.**CORE JOB FUNCTIONS*** Works closely with students to continuously evaluate their learning experience and improve quality and value of the program.* Registers students for courses using University procedures and systems.* Acts as an academic advisor for students in the program and as a career advisor for prospective and continuing students.* Develops strategic partnerships with external entities and organizations.* Creates monthly budget reports to ensure operations are within plan.* Assists with database maintenance and enrollment management.* Ensures administrative processes and associated forms for instructor services are completed in a timely manner.* Responds to various instructor requests and telephone, email, and internet submissions for all programs.* Prepares faculty payroll for the program.* Plans and participates in open houses for the department.* Adheres to University and unit-level policies and procedures and safeguards University assets.***This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.*****CORE QUALIFICATIONS****Education:**High school diploma or equivalent**Certification and Licensing:**Not Applicable**Experience:**Minimum 3 years of relevant experience**Knowledge, Skills and Attitudes:*** Skill in completing assignments accurately and with attention to detail.* Ability to analyze, organize and prioritize work under pressure while meeting deadlines.* Ability to process and handle confidential information with discretion.* Ability to work evenings, nights, and weekends as necessary.* Commitment to the University’s core values.* Ability to work independently and/or in a collaborative environment.* Proficiency in computer software (i.e. Microsoft Office).This is a core job profile description and is not reflective of all duties that may be assigned to a specific position in each individual department. The above statements are intended to describe the general nature and primary responsibilities of this core job profile. Specific duties and tasks may vary based upon departmental needs. Other duties may be assigned to the above consistent with the knowledge, skills, and abilities required for the job.The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.**Job Status:**Full time**Employee Type:**StaffThe mission of the University of Miami is to transform lives through education, research, innovation, and service. A vibrant and diverse academic and healthcare community, the University of Miami and the University of Miami Health System ("UHealth") have rapidly progressed to become one of the nation’s top research universities and academic medical centers in the nation.The University comprises 12 schools and colleges serving undergraduate and graduate students in more than 350 majors and programs. Visit to learn more about our points of pride.The University ranks No. 55 on U.S. News & World Report’s 2022 Best Colleges list and ranked No. 49 in the 2022 Wall Street Journal/Times Higher Education College Rankings.Bascom Palmer Eye Institute is ranked the #1 eye hospital in the USA and offers some of the nation's premiere eye doctors to treat every eye condition for adults. Sylvester Comprehensive Cancer, part of the Miller School of Medicine, received the prestigious National Cancer Institute designation in 2019.The University of Miami and UHealth have also ranked among the Forbes Best Employers and Best Employers for Women on several occasions, most recently in 2022.