Sr Product Owner, Portal Modernization, Attach & EBill (Jopari)

officeally; Concord (CA); On-site; USD 140,000 - 180,000; Full time

Job summary

Office Ally in the United States is seeking a Senior Product Owner to lead Portal Modernization and the EBill workflows that connect providers, billing services, payers, and claims administrators across healthcare and property & casualty markets.

You will own the backlog for a defined product area spanning multiple engineering teams, translating business requirements into UI/UX specifications and interface contracts for front-end and back-end developers.

Qualifications

• Experience as a Product Owner with strong technical depth in portal modernization and billing workflows.
• Ability to translate business requirements into UI/UX specs and interface contracts.
• Experience leading multiple engineering teams and owning backlog.
• Delivery-focused with emphasis on clarity, prioritization, and execution.

Responsibilities

• Own backlog and requirements for defined product areas across multiple engineering teams.
• Contribute to roadmap planning and improve requirements quality.
• Modernize legacy portals into API-driven, user-centric applications.
• EBill platform evolution for electronic bill submission, attachments, statuses, and tracking.
• Ensure backlog readiness, spec completeness, sprint predictability, and delivery quality.

Job description

About Us

At Office Ally, we've been revolutionizing healthcare administration since our inception. What started as a clearinghouse focused on simplifying insurance claims processing for healthcare providers has grown into a full-suite healthcare technology company. We offer a range of affordable, cloud-based revenue cycle management solutions -from eligibility verification and claims management to revenue recovery and payment processing -that help healthcare organizations of all sizes streamline operations and reduce administrative burdens so they can focus on what matters most: patient care.

In April 2026, Office Ally acquired Jopari Solutions, Inc, a leader in straight-through electronic claims processing for Property & Casualty (P&C), Commercial, and Government healthcare. Jopari brings deep industry expertise and innovative enterprise payment solutions that are transforming how disbursements are handled across the insurance ecosystem. Together, we are expanding our capabilities across the full healthcare transaction lifecycle, connecting claims, payments, and data exchange to deliver a more seamless and efficient experience for providers, payers, and partners.

At the core of our company are four key values that guide our mission and work:

• Ownership : We take pride in our responsibilities, driving results and taking accountability for the success of our projects.


• Empowerment : We believe in giving our team the autonomy and support to make decisions that lead to innovative solutions.


• Innovation : We continuously seek new and better ways to improve healthcare administration, embracing creativity and forward-thinking technology.


• Transparent Communication : Open, honest communication is at the heart of our collaborations, internally and with our clients, ensuring alignment and trust.

About the Role

We are seeking a Senior Product Owner with strong technical depth to lead product ownership for Portal Modernization and EBill - the customer-facing portals and electronic billing workflows that connect providers, billing services, payers, and claims administrators across healthcare and property & casualty markets. This role combines core Product Owner responsibilities with Technical Product Owner skills: you will understand business requirements, translate them into UI/UX requirements, and define the field-level and interface specifications that front-end and back-end developers build from.

You will own the backlog and requirements for a defined product area spanning multiple engineering teams, ensuring they are consistently building the highest-value capabilities in the right order. This is a hands-on, delivery-oriented role focused on clarity, prioritization, and execution. As a senior member of the product delivery team, you will also contribute to roadmap planning and help raise the bar for requirements quality across the engineering organization.

As part of a broader platform transformation, you will help modernize legacy portal experiences into scalable, API-driven, user-centric applications and evolve our EBill platform for electronic bill submission, attachments, acknowledgments, and status tracking. You will work at the intersection of business workflows, user experience, EDI transactions, and payment processing, ensuring that bills, remittances, and payments flow accurately and transparently between trading partners.

Success in this role will be measured by the quality, predictability, and efficiency of product delivery, including:

• Backlog readiness and quality (clear, well-defined, and consistently prioritized work available for engineering execution).


• Specification completeness (UI field definitions, validation rules, and interface contracts finalized before development begins, with minimal mid-sprint clarification).


• Sprint predictability (high alignment between planned vs. completed sprint commitments).


• Delivery quality (reduced/eliminate rework, fewer requirement-related defects, and clear acceptance criteria adherence).


• Time-to-clarity for engineering (speed and effectiveness in resolving scope and requirement questions).


• Customer adoption and experience (improved portal usability, increased self-service adoption, and successful migration of users off legacy portal functionality).


• Transaction integrity (accurate, compliant EBill processing and fewer EDI rejections or payment exceptions caused by requirement gaps).


• Improved engineering focus (reduced reliance on engineering leadership for product ownership decisions, enabling focus on technical/architectural work).

This role is critical to the success of our Portal Modernization and EBill initiatives and our broader platform modernization efforts. You will directly influence how customers submit bills, track their status, and view payments and remittances through our portals. By ensuring clarity, focus, and execution discipline, you enable faster delivery, higher-quality outcomes, and a more resilient, future-ready platform.

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