Sr. Product Manager - Tech, Digital Acceleration, Digital Acceleration

Amazon; Bellevue (WA); On-site; USD 151,200 - 204,600; Full time

Benefits offered by this job

Health insurance

RSUs

401(k)

Job summary

Amazon's Digital Acceleration team is seeking a Sr. Product Manager - Tech to own the product vision and roadmap for digital subscription experiences across Amazon's ecosystem, including Prime, Video, Music, and Kindle.

You will partner with UX, engineering, and multiple client teams to deliver a seamless, customer-first experience at scale. This high-visibility role shapes multi-year roadmaps, leads cross-functional alignment, and drives data-driven experimentation to optimize shopping and

Qualifications

• Bachelor's degree and 5+ years in product/program management or related fields.
• Experience with feature delivery and tradeoffs of a product.
• Experience representing customers during executive prioritization and planning.

Responsibilities

• Own the product vision and roadmap across 1–3 years for digital subscription experiences.
• Define multi-year strategy across tech systems and UX collaboration.
• Design and run web experiments and A/B tests to validate decisions.
• Partner with UX and engineering to translate insights into UI improvements.
• Deliver precise requirements and manage technical dependencies for on‑time delivery.
• Navigate trade‑offs with customer-centric guardrails and clear escalation when needed.

Skills

Product management

Data-driven decision making

A/B testing

Cross-functional collaboration

Education

Bachelor's degree

Tools

Tableau

QuickSight

Qlikview

Job description

Description

Are you passionate about the customer experience? Innovating on behalf of established and emerging Amazon businesses? Amazon's Digital Acceleration team powers digital purchases and the subscription lifecycle for Prime, Amazon Video, Music, Audible, Alexa, and Kindle, amongst other digital businesses. We drive how digital products intersect with Amazon's retail store, executing billions of digital purchases every year that enable our digital businesses to grow their businesses worldwide. We are on a mission to be earth's best provider of one-time and recurring digital commerce, delivering a seamless and enjoyable customer shopping experience.

As Sr. Product Manager - Tech, you will own the product vision and roadmap for digital subscription customer experiences across Amazon's digital subscription ecosystem. You will define and drive the end‑to‑end strategy for core shopping and transaction CX on Amazon.com and the mobile app, partnering with UX, engineering, and 35+ digital client teams to deliver a unified, transparent, and customer‑first experience at scale. This is a high‑visibility, high‑impact role operating at the intersection of customer experience, platform strategy, and business growth. You will influence VP goals, shape multi‑year roadmaps, and lead cross‑functional alignment across some of Amazon's most strategic digital businesses.

Key job responsibilities

• Own the product vision and roadmap, translating customer insights and business priorities into a clear, sequenced strategy across a 1–3 year horizon.
• Define multi‑year product and technical strategy across owned and dependent tech systems
• Experiment and test hypotheses using data‑driven outcomes, designing and executing weblabs and A/B experiments to validate product decisions, measure customer impact, and iterate rapidly based on statistically significant results.
• Partner with UX to define best‑in‑class UI enhancements, translating customer insights and product strategy into intuitive, high‑quality interface improvements on Amazon.com and mShop.
• Deliver precise product feature requirements, partnering closely with engineering to accelerate delivery of customer experiences, resolve technical dependencies, and ensure high‑quality, on‑time execution.
• Manage trade‑off decisions with rigor, applying customer experience tenets and business metric guardrails to navigate contested decisions, escalating when required.

About the team

Amazon Digital Acceleration powers ordering, subscriptions, and device management for Prime, Amazon Video, Music, Audible, Alexa, and Kindle, amongst other digital businesses. We process billions of digital purchases every year and enable our digital businesses to grow their businesses worldwide. We are on a mission to be earth's best provider of one-time and recurring digital commerce, delivering a seamless and enjoyable post‑purchase customer experience.

Basic Qualifications

• Bachelor's degree
• 5+ years of product or program management, product marketing, business development or technology experience
• Experience with feature delivery and tradeoffs of a product
• Experience contributing to engineering discussions around technology decisions and strategy related to a product
• Experience managing technical products or online services
• Experience in representing and advocating for a variety of critical customers and stakeholders during executive‑level prioritization and planning

Preferred Qualifications

• Experience in using analytical tools, such as Tableau, Qlikview, QuickSight
• Experience in building and driving adoption of new tools
• Experience building complex software systems that have been successfully delivered to customers, or experience writing low level drivers

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, Bellevue - 151,200.00 - 204,600.00 USD annually