Sr. Product Manager – PAN-OS Lifecycle & Platform Reliability (hybrid)

Palo Alto Networks, Inc.; Santa Clara (CA); Hybrid; USD 153,000 - 248,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Palo Alto Networks is seeking a Sr. Product Manager to lead the PAN-OS lifecycle, upgrade automation, and platform reliability from our Santa Clara, CA headquarters. This hybrid role drives how enterprises manage and scale security fleets across hardware, virtual, and cloud form factors.

You will collaborate with cross-functional teams and enterprise operations to minimize maintenance friction and push our platformization agenda forward.

Qualifications

• Workplace on-site at Santa Clara 3 days per week.
• 5+ years in a technical domain such as Software Development, Release Management, Systems Engineering, or Technical Product Management.
• Bachelor’s or Master’s degree in CS, CE, EE, or equivalent practical experience.
• Experience managing large-scale network appliances, enterprise infrastructure, or complex distributed deployments.
• Solid understanding of networking, routing, switching, and firewall architecture.
• Ability to influence roadmaps across distributed software engineering teams, field organizations, and enterprise customers.

Responsibilities

• Own the complete product lifecycle roadmap for PAN-OS.
• Partner with engineering and platform teams to streamline patching and software rollouts.
• Build proactive strategies to reduce defects and downtime during upgrades.
• Provide self-service tooling and telemetry to customers, support, and field engineering.
• Bridge between engineering, product operations, and enterprise customers to drive architectural decisions.

Skills

Software development

Release management

Systems engineering

Technical product management

Cross-functional leadership

Education

Bachelor's or Master's in CS/CE/EE

Tools

PAN-OS

Panorama

Job description

Our Mission

At Palo Alto Networks®, we're united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you're ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you're in the right place.

In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!

We believe collaboration thrives in person. That's why most of our teams work from the office full time, with flexibility when it's needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes.

Job Summary

Palo Alto Networks is seeking a Sr. Product Manager to join our world-class product management organization at our global headquarters in Santa Clara, CA (Hybrid: 3 days in-office, 2 days remote). This high-visibility role defines and executes the software lifecycle, upgrade automation, and platform reliability strategy for PAN-OS— the flagship operating system powering our Next-Generation Firewalls (NGFW) across physical hardware, virtual appliances, and cloud-delivered form factors.

In this role, you will lead the transformation of how thousands of global enterprises manage, update, and scale their security fleets. You will collaborate on-site with cross-functional engineering leads, centralized management platform teams (Panorama, Strata Cloud Manager), and enterprise operations to eliminate maintenance friction and advance our platformization vision.

Workplace Model

• Workplace Arrangement: Hybrid (On-site 3 days per week at our Santa Clara, CA Headquarters; remote 2 days per week).

Key Responsibilities

• PAN-OS Lifecycle Governance: Own the complete product lifecycle roadmap, including software release cadence, upgrade pathways, global version adoption curves, End-of-Life (EoL) timelines, and fleet health metrics.
• Upgrade & Patching Automation: Partner with engineering and platform management teams (Panorama, Strata Cloud Manager) to streamline, automate, and accelerate patching and software rollouts.
• Platform Reliability & Defect Reduction: Build proactive operational strategies to make software upgrades seamless, predictable, and non-disruptive, directly reducing customer-found defects and operational downtime.
• Operational Tooling & "Shift-Left" Support: Equip enterprise customers, support, and field engineering with self-service tools, diagnostic telemetry, and proactive fleet insights to isolate and resolve operational anomalies rapidly.
• Technical Cross-Functional Leadership: Serve as the core bridge between systems software engineering, customer success, product operations, and global customer advisory councils to drive high-stakes architectural decisions.

Qualifications

Required Qualifications

• Workplace Requirement: Ability to work on-site at our Santa Clara, CA Headquarters 3 days per week.
• Experience: 5+ years of experience in a technical domain such as Software Development, Release Management, Systems Engineering, or Technical Product Management.
• Education: Bachelor’s or Master’s degree in Computer Science, Computer Engineering, Electrical Engineering, or equivalent practical experience.
• Enterprise Systems & Operations: Proven experience managing large-scale network appliances, enterprise infrastructure, or complex distributed software deployment and upgrade cycles.
• Networking & Security Fundamentals: Solid foundational understanding of enterprise networking, routing, switching, and firewall architecture.
• Cross-Functional Communication: Demonstrated ability to build alignment and influence technical roadmaps across distributed software engineering teams, field organizations, and enterprise customers.

Preferred Qualifications

• Prior product management experience (Technical PM, Platform PM, or Inbound PM) within enterprise infrastructure, operating systems, or cybersecurity.
• Architectural familiarity with PAN-OS, Panorama, or firewall virtualization form factors (e.g., VM-Series, CN-Series).
• Hands-on exposure to fleet telemetry, observability platforms, or automated CI/CD release pipelines at scale.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be the annual range listed below. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.

$153,000.00 - $247,500.00/yr

Our Commitment

We're trailblazers that dream big, take risks, and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [e-mail].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.