Sr. Product Manager, Network Services

OpenKrill; United States; On-site; USD 140,000 - 195,000; Full time

Job summary

VGS is seeking a Product Manager for Network Services to own relationships with card networks and payment gateways. You will define network capabilities, drive integration into the CMP, and deliver capabilities to customers through tokenization, wallets, and payment methods.

End-to-end execution from partner discussions to scaling across the customer base. You will collaborate with Engineering, Security, UX and Legal to validate designs, create actionable execution plans, and deliver clear API

Qualifications

• 7+ years in product management or digital product development focused on B2B/payments infrastructure.
• Ability to read network specs and discuss trade-offs with engineers.
• Hands-on with data and SQL to pull usage metrics and defend product decisions.

Responsibilities

• Define technical roadmap for network integrations with card networks and gateways.
• Abstract network differences into a unified API experience for customers.
• Define API interfaces, webhook models, and durability requirements.
• Collaborate with Engineering, Security, UX and Legal to translate designs into execution plans.
• Own onboarding, integration support, and developer tooling documentation.
• Track KPIs: integration cycle time, adoption rate, API reliability, and SLA compliance.

Skills

B2B platforms

Developer APIs

SQL queries

API design

Education

BA/BS degree

Tools

SQL

Job description

About VGS

VGS is the world's leader in payment tokenization, trusted by the most innovative AI and Fortune 500 companies, merchants, banks, and fintechs to power modern payments and agentic commerce.

We tokenize over 9 billion tokens and process more than 10 billion monthly interactions, touching a third of all e-commerce. That scale isn't incidental. It's why leading companies embed our universal token vault and credential management platform directly into their stack, taming the complexity of payment data so they can move faster.

We're helping businesses unlock new possibilities in an industry that never stops moving. And that takes exceptional people.

About the Role

As Product Manager for Network Services, you will own our relationships with card networks and payment gateways. You will define new network capabilities, lead their integration into the VGS Credential Management Platform (CMP), and deliver them to customers through tokenization, account updater, wallets, Local Payment Methods and card-on-file services. This role requires end-to-end execution-from initial partner conversations to scaling capabilities across our entire customer base.

What You'll Do

• Product Strategy & Network Relations: Define the technical roadmap for network integrations, partnering directly with major card networks and payment gateways to scope upcoming capabilities.
• Normalize Network Differences: Abstract network-specific quirks (e.g., real-time vs. batch updates, differing subscription models, unique event types) into a unified, predictable API experience for VGS customers regardless of the underlying network.
• API Design & Feature Specs: Define API interfaces, functional requirements, and webhook event models built for long-term durability, ensuring schema updates won't break existing customer integrations.
• Cross-Functional Execution: Partner directly with Engineering, Security, UX, and Legal to validate designs, translate complex network updates into execution plans, and guide features from early partner discussions through beta to general availability.
• Launch & Customer Enablement: Own customer onboarding, integration support, and implementation guides, partnering with engineering to deliver clear API documentation and developer tools.
• Data & Performance: Define and track platform KPIs: network integration cycle time, feature adoption rate across customers, API/webhook reliability (uptime, latency, error rate), and network SLA compliance, and write custom SQL queries to analyze usage patterns and inform product decisions.

What You Bring

• Experience: 7+ years in product management or digital product development with a strong focus on launching B2B platforms, developer APIs, or payments infrastructure.
• Technical Grounding: Ability to read network specifications, debate trade-offs with engineers, and design APIs/webhooks that scale smoothly.
• Data Proficiency: Hands-on with data and comfortable writing SQL queries to pull usage metrics, track adoption, and defend product decisions.
• Operational Leadership: A detail-oriented problem solver who thrives in fast-paced environments, leading execution even when scope or priorities are still evolving.

Nice to Have:

• Experience with tokenization, payment processing, cryptology, or security products
• BA/BS degree
• A knack for out-of-the-box thinking that thrives in a fast-paced startup environment
• Experience with authentication services, EMV, 3DS specifications.
• Background building cloud-native applications or high-throughput global platforms.