Sr. Product Manager (IP Evolution)

Bandwidth Inc.; Raleigh (NC); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical Insurance

PTO 4 weeks

Embargoed PTO

Volunteer time off

Mahalo moments

Job summary

Bandwidth is seeking a Senior Product Manager to lead the introduction of new products from inception to deployment, defining requirements and driving market readiness.

You will shape the vision, pivot as needed, and work with Sales, Marketing, and Operations to ensure successful execution in a fast-paced startup environment.

Qualifications

• Excellent written and verbal communications.
• Strong initiative and interpersonal skills; collaboration across teams.
• Experience in startups and SaaS delivery models is a plus.
• Knowledge of telecom services and related protocols helpful.

Responsibilities

• Build a strategy for IP evolution and Bandwidth-Carrier interactions.
• Identify targeted companies and negotiate IP interconnection agreements.
• Work cross-functionally to establish connectivity and turn up carriers.
• Lead market validation and customer discovery for incubated initiatives.
• Make data-driven product evolution decisions based on metrics.
• Collaborate with senior leadership to generate new technology opportunities.
• Develop and implement go-to-market strategy with marketing and sales.
• Operate as a key member of a cross-discipline team.

Skills

Communications

Interpersonal skills

Strategic thinking

Education

Bachelor’s degree

Job description

At Bandwidth, we shape how the world connects. We're the global communications software company and Tier 1 network operator with global reach. The voice, messaging, and emergency services infrastructure behind the brands and apps you use every day.

Because we own the network we build on, the problems you'll solve here are bigger, more complex, and more impactful. And as communications shifts to AI, we're the infrastructure layer making it possible.

We call ourselves BANDmates because building something this big takes collaboration, different perspectives, and the freedom to bring your authentic self to the table.

We're experts who speak like humans. Ready to build what's next? #JoinTheBand

What We Are Looking For

This position within the CLEC product team will focus on the Bandwidth and market evolution to IP connectivity, with the goal of removing all TDM interconnections. You will lead commercial negotiations with other carriers to add IP interconnections where they are not currently in place.

A Senior Product Manager at Bandwidth is responsible for leading and driving the execution of new product introduction, from inception to deployment. You will define requirements and lead execution to the market. You will have a long‑term vision with your approach to problems and can pivot on short notice.

What You'll Do

• Build a strategy to support the IP evolution of Bandwidth as it interacts with carriers.
• Identify targeted companies and negotiate agreements supporting IP interconnection.
• Work cross‑functionally to establish connectivity and turn up carriers under the new agreements.
• Lead market validation and customer discovery efforts for incubated initiatives. Target markets may include specific industry verticals, wholesale telecom services, consumer communications services.
• Make informed decisions on product evolution based on metrics collected with each customer interaction.
• Work with senior leadership to establish a steady flow of new technology and service opportunities through external awareness events.
• Develop and implement go‑to‑market strategy, ensuring an understanding of the product positioning, key benefits and target customers, working closely with marketing and sales.
• Operate as key member in cross‑discipline team composed of Sales, Marketing, Operations, and Engineering.

What You Need

• Education:
  • Bachelor’s degree in field with 10+ years of experience.
• Experience:
  • Previous startup experience is a strong plus.
  • Experience in telecommunications and SaaS business delivery models.
  • History of commercial negotiation success, especially if targets within telecommunications working with Local Exchange Carriers.
  • Regulatory background related to telecommunications is a strong plus.
  • Must work well in early‑stage startup environments, where direction may pivot multiple times in a month based on market feedback.
• Knowledge:
  • Knowledge of telecom services and associated protocols (SIP, RTP, G.7xx, SMPP, WebRTC) helpful for success in this role.
• Skills:
  • Excellent written and verbal communications – You WILL be speaking with thought leaders from Web 2.0 companies.
  • Strong initiative and interpersonal skills; demonstrated ability to work collaboratively with a wide range of individuals at all levels of an organization.

The Whole Person Promise

At Bandwidth, we’re pretty proud of our corporate culture, which is rooted in our “Whole Person Promise.” We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well…

• 100% company‑paid Medical, Vision, & Dental coverage for you and your family with low deductibles and low out‑of‑pocket expenses.
• All new hires receive four weeks of PTO.
• PTO Embargo. When you take time off (of any kind!) you’re embargoed from working. Bandmates and managers are not allowed to interrupt your PTO – not even with email.
• Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges.
• “Mahalo moments” program grants additional time off for life’s most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild.
• 90‑Minute Workout Lunches and unlimited meetings with our very own nutritionist.

Are you excited about the position and its responsibilities, but not sure if you’re 100% qualified? Do you feel you can work to help us crush the mission? If you answered ‘yes’ to both of these questions, we encourage you to apply! You won’t want to miss the opportunity to be a part of the BAND.