Sr. Product Manager

Frontline Education Group; United States; Hybrid; USD 120,000 - 160,000; Full time

Benefits offered by this job

Bonus eligibility

401(k) match

Health, dental, and vision

Employee stock purchase plan

Personal Time Off

Tuition reimbursement

Job summary

Frontline Education is seeking a Senior Product Manager in the United States to own customer and business outcomes for core product areas. You’ll partner with Product, Design, and Engineering to identify problems, define measurable outcomes, and deliver scalable, educator-focused solutions.

You’ll excel at understanding customer needs, uncovering opportunities through research, and translating insights into clear direction that drives adoption, retention, and value for schools and districts.

Qualifications

• Experience leading product initiatives in SaaS or technology-driven environment.
• Track record delivering products that solve meaningful customer problems and drive outcomes.
• Strong customer discovery, strategy, and prioritization skills with the ability to translate insights into direction.
• Experience with cross-functional teams (Product, Design, Engineering) to deliver impact.
• Comfort working with data to inform decisions and measure success.
• Experience collaborating across teams including sales, customer success, and other customer-facing roles.

Responsibilities

• Define and evolve product strategy grounded in customer insight, data, business priorities.
• Partner with Product Design and Engineering in an empowered product team model.
• Translate complex problems into clear outcome-based priorities, roadmaps, and measurable outcomes.
• Engage with customers through discovery, research, and validation activities to uncover unmet needs.
• Lead discovery, prototyping, experimentation, and validation to accelerate learning and decision quality.
• Make prioritization and trade-off decisions balancing customer needs, business goals, and technical realities.

Skills

Product strategy

Cross-functional leadership

Data-driven decisions

Customer discovery

Experimentation & validation

Stakeholder management

Job description

Sr. Product Manager

Location: United States

Location: Remote, USA (Hybrid in Wayne, PA or Naperville, IL)

How You'll Contribute to Our Mission:

As a Senior Product Manager at Frontline Education, you will own customer and business outcomes for key product areas that help school districts operate more effectively and support the people who make learning possible. You will work within an empowered Product, Design, and Engineering team, partnering closely to identify meaningful customer problems, define measurable outcomes, and deliver solutions that create lasting value for educators and administrators.

This role is especially well-suited for someone who thrives in understanding customer needs, uncovering opportunities through research and discovery, and translating insights into clear product direction and measurable impact. Working at the intersection of customer needs, business priorities, and evolving technology, you will help bring clarity to complex problems and deliver intuitive, scalable experiences designed for the real world of education.

How You'll Drive Success

• Define and evolve product strategy grounded in customer insight, data, business
• priorities, and a deep understanding of the education landscape
• Partner closely with Product Design and Engineering in an empowered product
• team model with shared accountability for customer and business outcomes
• Translate complex problems into clear outcome-based priorities, roadmaps, and
• measurable customer and business outcomes
• Spend significant time engaging with customers and stakeholders through
• discovery, research, and validation activities to uncover unmet needs and
• opportunities
• Lead discovery, prototyping, experimentation, and validation efforts to
• accelerate learning, reduce risk, and improve decision quality before scaling
• investment
• Make thoughtful prioritization and trade-off decisions that balance customer
• needs, business goals, technical realities, and long-term product strategy
• Use qualitative and quantitative insights to inform decisions, improve customer
• experiences, and identify opportunities to drive adoption, retention, satisfaction,
• and operational efficiency
• Align cross-functional stakeholders around product direction, success metrics,
• priorities, and desired outcomes
• Champion simple, scalable solutions that improve usability and deliver
• meaningful long-term value for customers and the business
• Explore emerging technologies and AI-driven capabilities in practical ways that
• improve customer workflows, operational effectiveness, and user outcomes

What You Bring to Help Us Grow

• Experience leading product initiatives in a SaaS or technology-driven
• environment
• A track record of delivering products that solve meaningful customer problems
• and drive measurable business and customer outcomes
• Strong customer discovery, product strategy, and prioritization skills, with the
• ability to translate insights into actionable product direction
• Experience working within cross-functional Product, Design, and Engineering
• teams to deliver customer and business impact
• Confidence working with data to inform decisions, evaluate success metrics, and
• communicate insights clearly
• Experience collaborating across teams including engineering, design, sales,
• customer success, and other customer-facing roles
• Strong ability to connect strategy with execution and align teams around a
• shared vision and measurable outcomes
• Experience navigating ambiguity and defining clear paths forward in complex
• problem spaces
• Strong stakeholder management, influence, and cross-functional leadership
• abilities without relying on direct authority
• Experience leading experimentation and validation efforts to improve learning
• velocity and decision quality
• Familiarity with education technology or a strong interest in improving
• outcomes for schools and communities

What You'll Need to Thrive

• A natural curiosity for understanding users, systems, workflows, and
• opportunities for improvement
• Comfort navigating ambiguity and making thoughtful decisions as new
• information emerges
• A collaborative mindset that values diverse perspectives, empowered teams,
• and shared accountability for outcomes
• A focus on continuous learning and openness to new tools, approaches, and
• ways of working
• A practical, responsible approach to applying technology and AI capabilities to
• improve customer and business outcomes
• The ability to balance long-term vision with near-term execution and
• measurable impact
• The ability to navigate complexity, influence without authority, and drive
• alignment across diverse stakeholders

Our Mission, Our People, Our Purpose

At Frontline Education we're reimagining what's possible by becoming an AI-first organization, transforming how we think, work, and serve the educators who shape our schools every day. By using AI in thoughtful, practical ways, we're creating tools that help educators save time, gain insights, and focus more on what matters most, their students. As part of our team, you'll be expected and empowered to build and apply AI skillsets that grow with you, because at Frontline Education, technology amplifies what matters most: the human drive to learn, improve, and make a difference.

Compensation & Benefits

The full-based compensation range for this position is $120,000-$160,000.

• Bonus eligibility
• 401(k) with company match
• Comprehensive health, dental, and vision coverage
• Employee stock purchase plan
• Personalized Time Off Plan
• Reimbursement for tuition

Inclusion, Belonging & Equal Opportunity

Frontline Education is an equal opportunity/affirmative action employer. We aspire to have an inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join our team.

Interview Process & Data Privacy

As part of our interview process, Frontline uses video conferencing tools that include photo capture and may include automated transcription features. A screenshot or photo will be taken at the start of the interview for internal identification and record-keeping purposes only, and transcription may be used to support notetaking and evaluation consistency. These materials are used solely by our recruiting and hiring teams, stored securely, and not shared outside the hiring process. Candidates may opt out of the transcription at any time by notifying their recruiter in advance. Frontline processes this information in accordance with applicable data privacy laws and only for legitimate business purposes related to recruitment and hiring.

Our Privacy Policy: Your privacy is important to us. Click here to read our general Privacy Statement and click here to read our Applicant Privacy Statement.