Sr. Product Manager

OPENLANE

Carmel (IN)

On-site

USD 125,000 - 170,000

Full time

4 days ago

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Benefits offered by this job

Competitive pay

Medical, dental, and vision benefits

401K / RRSP with company match

Paid vacation, personal and sick time

Job summary

OPENLANE seeks a Senior Product Manager for the Canada Digital Marketplaces team. You will own strategic product domains influencing growth, customer experience, and differentiation, defining strategy and roadmaps and leading cross-functional initiatives from concept to delivery.

You will leverage AI and data to uncover customer needs, drive measurable outcomes, and shape buyer experience in the Canadian wholesale digital marketplace. Strong analytics and executive communication are essential.

Qualifications

5+ years of product management experience at senior level.
Proven track record of defining, launching, and scaling digital products.
Experience owning complex product domains with measurable business results.
Strong strategic thinking and alignment with company objectives.
Exceptional written and verbal communication, including exec presentations.
Experience conducting customer interviews and structured product discovery.
Strong analytical skills using data for prioritization and decisions.
Deep understanding of agile product development processes.
Ability to influence cross-functional teams without formal authority.
Familiarity with AI-driven development and rapid prototyping.

Responsibilities

Define and own product strategy and roadmap for key digital marketplace initiatives.
Lead end-to-end product lifecycle from discovery to delivery and optimization.
Identify market opportunities and develop data-backed business cases.
Conduct deep discovery, customer research, and competitive analysis.
Partner with Engineering and Design to evaluate approaches and ensure quality execution.
Prioritize initiatives based on customer value, business impact, and feasibility.
Define, monitor, and report on KPIs tied to revenue, engagement, and satisfaction.
Drive executive-level communication on strategy, trade-offs, and performance.
Mentor and support other product team members.

Skills

Strategic thinking

Customer focus

Data-driven

Cross-functional collaboration

Executive-level communication

AI-driven development

Education

Bachelor’s degree in Business, Technology, or related field

Job description

Who We Are:

At OPENLANE we make wholesale easy so our customers can be more successful.

We’re a technology company building the world’s most advanced—and uncomplicated—digital marketplace for used vehicles.

We’re a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use.

And we’re an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit.

Our Values:

Driven Waybuilders . We pursue challenges that inspire us to build, create, and innovate.

Relentless Curiosity. We seek to understand and improve our customers’ experience.

Smart Risk-Taking. We transform risk into progress through data, experience, and intuition.

Fearless Ownership. We deliver what we promise and learn along the way.

We’re Looking For:

We are seeking a high-impact Senior Product Manager to join our growing Canada Digital Marketplaces Product team. In this role, you will own highly strategic product domains that directly influence business growth, customer experience, and market differentiation.

As a senior leader within Product, you will define and drive product strategy, shape long-term roadmaps, and lead complex, cross-functional initiatives from concept through execution. You will deeply understand customer needs, competitive landscapes, and industry trends while leveraging technology and data to deliver measurable business outcomes.

As a company we are leaning into AI for our product development process and you need to be familiar and passionate about using this technology to create better products. Data fluency is critical in this role — from analyzing user behavior patterns to mining operational performance data and evaluating business impact.

This role:

This role leads our buyer experience for the Canadian Wholesale digital marketplace. Our buyers are used car dealers looking to get inventory to sell to their customers. They are most often small business owners who are incredibly short on time, very sophisticated car people, but sometimes less sophisticated with technology. The success of this role is improving their customer success metrics of letting them find, bid and win car auctions as efficiently as possible. This role has a 1:1 match with a development team that works on this role’s roadmap.

You Are:

Strategic and Vision-Oriented
You define clear product visions aligned to company objectives and translate them into executable roadmaps.
Customer-Obsessed
You proactively engage customers and internal stakeholders to uncover unmet needs and champion solutions that drive value.
Data-Driven and Outcome-Focused
You make decisions grounded in data and measure success through clearly defined business and customer impact metrics.
Influential and Collaborative
You lead through influence, align cross-functional partners, and drive clarity in complex environments.
Decisive and Accountable
You take ownership of outcomes and make thoughtful trade-offs that balance speed, quality, and long-term strategy.

You Will:

Define and own the product strategy and roadmap for key digital marketplace initiatives.
Lead end-to-end product lifecycle management, from discovery and validation through delivery and optimization.
Identify market opportunities and develop compelling business cases supported by data and customer insights.
Conduct deep discovery, customer research, and competitive analysis to inform product direction.
Partner closely with Engineering and Design to evaluate technical approaches and drive high-quality execution.
Prioritize initiatives based on customer value, business impact, and technical feasibility.
Define, monitor, and report on KPIs and success metrics tied to revenue, engagement, operational efficiency, and customer satisfaction.
Drive executive-level communication, presenting product strategy, trade-offs, and performance insights.
Act as a subject matter expert on competitive dynamics and emerging marketplace trends.
Mentor and support other product team members as appropriate.

Who You Will Work With:

You will collaborate closely with Engineering, Design, Marketing, Sales, Operations, Finance, and Customer Support teams. You will also interact with senior leadership to align on strategy and performance outcomes.

Must Have:

5+ years of experience as a Product Manager, with demonstrated experience operating at a senior level.
Proven track record of defining, launching, and scaling high-impact digital products.
Experience owning complex product domains with measurable business results.
Strong strategic thinking and ability to connect product decisions to company objectives.
Exceptional written and verbal communication skills, including executive-level presentations.
Experience conducting customer interviews and leading structured product discovery.
Strong analytical skills with experience using data to inform prioritization and decision-making.
Deep understanding of agile product development processes.
Demonstrated ability to influence cross-functional teams without formal authority.
Familiarity and experience with AI driven development including vibe coding and rapid prototyping.

Nice to Have:

Experience with wholesale auction inventory and sales management systems.
Strong technical fluency with experience partnering closely with engineering on system design decisions.
Familiarity with Agile, Kanban, Lean, and Scaled Agile Frameworks (SAFe).
Bachelor’s degree in Business, Technology, or a related field (MBA or advanced degree is a plus).

What We Offer:

Competitive pay
Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)
Immediately vested 401K (US) or RRSP (Canada) with company match
Paid Vacation, Personal, and Sick Time
Paid maternity and paternity leave (US)
Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)
Robust Employee Assistance Program
Employer paid Leap into Service Day to volunteer
Tuition Reimbursement for eligible programs
Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization
Company culture of internal promotions, diverse career paths, and meaningful advancement