Sr Product Integrity Analyst - Safety, Quality & Testing

The William Carter Company; Georgia; On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Career development programs

Equal opportunity employer

Job summary

Carter’s Inc. in Atlanta is seeking a Senior Analyst, Product Integrity (Safety, Quality & Testing) to manage product testing, assess safety risks, and advise on corrective actions across our Baby and Kids brands.

You will independently evaluate test data, identify emerging risks, and provide recommendations to protect consumers while upholding brand integrity in a fast‑paced retail environment. The role reports to the Product Integrity Senior Manager, Testing and Compliance and is based in our

Qualifications

• 5+ years of apparel product testing, safety, quality, and product integrity experience.
• Ability to interpret policies and standards and apply them to risk‑based decisions.
• Strong testing methodologies knowledge for fabrics, trims and garments.
• Advanced Excel skills and experience with databases and BI tools.
• Excellent written and verbal communication for technical and non‑technical audiences.

Responsibilities

• Lead daily assessment of test data and coordinate corrective actions with stakeholders.
• Oversee third‑party lab test program accuracy and update procedures as needed.
• Analyze testing trends, identify failure patterns, and propose improvements.
• Own testing program execution aligned with regulatory requirements and risk objectives.
• Collaborate with cross‑functional teams to review designs and specs for safety and quality.

Skills

Apparel product testing

Risk-based decision making

Data analysis & interpretation

Communication skills

Cross-functional collaboration

Tools

Excel

Tableau

Databases

Job description

Serving the needs of all families with young children, Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, Skip*Hop and Little Planet brands. Meaningful work, constant learning, genuine people, and a community guided by core values that promote inclusion and innovation is in everything we do. There are many reasons to build your career at Carter's.

HOW YOU’LL MAKE AN IMPACT:

The Senior Analyst, Product Integrity (Safety, Quality & Testing) is part of a dynamic Supply Chain team and serves as a critical subject matter expert responsible for managing product testing, and assessing safety and quality risks. This role plays a key part in protecting consumers and maintaining brand reputation. The position requires the ability to independently evaluate technical test data, identify emerging risks, and provide recommendations that support informed business decisions. This role reports to the Product Integrity Senior Manager, Testing and Compliance and is based in our Atlanta office.

40%: Product Testing

• o Conduct daily assessments of incoming test data, including addressing any failed results, in coordination with internal stakeholders to make informed decisions for the brand/business. Communicate with all involved parties regarding the resolution and timing of corrective measures.
• o Oversee the accuracy of third-party lab test program execution. Escalate issues to leadership and implement program updates with lab.
• o Analyze testing trends, identify recurring failure patterns, and recommend proactive process improvements to reduce quality incidents and business exposure.
• o Is the primary owner of testing program execution, ensuring testing protocols remain aligned with evolving regulatory requirements, industry standards, and company risk management objectives.

40%: Product Safety & Quality

• o Investigate product safety, quality, and compliance concerns; document findings, maintain tracking, and provide risk-based analysis and recommendations to leadership regarding issue severity, business impact, and mitigation strategies.
• o Support quality and safety investigations and resolution of escalated customer concerns. Issue new test requests and update recommendations as needed to assess risk and exposure.
• o Provide technical expertise for market driven innovation by identifying safety, and quality risks and recommend corrective actions.

20%: Product Integrity

• o Partner with cross-functional partners as requested to review product designs, samples and specifications to identify potential safety, quality and compliance risks and possible preventive actions.
• o Serve as a recognized subject matter expert in product testing and develop advanced knowledge in additional Product Integrity disciplines, including regulatory compliance, chemical management, labeling requirements, and product safety. Provide technical consultation and guidance to cross-functional business partners and leadership.
• o Maintain and distribute internal testing policies and manuals.
• o Communication with customers, suppliers/vendors, and all service providers as assigned and necessary.

WE’D LOVE TO HEAR FROM YOU IF:

Must Have

• • 5+ years of experience in apparel product testing, safety, quality, and product integrity programs.
• • Demonstrated ability to accurately interpret and apply company policies, regulatory requirements, and industry standards while exercising sound judgment in risk-based decision-making.
• • Strong understanding of testing methodologies, requirements to fabrics, trims, and garments.
• • Advanced proficiency in Microsoft Excel and experience working with databases, reporting tools, and other data management software with proven analytical and problem-solving skills.
• • Strong verbal, written, and presentation communication skills with the ability to convey technical information to both technical and non-technical audiences.
• • Ability to build and maintain effective relationships with internal stakeholders, suppliers, laboratories, and external business partners.
• • Experience conducting technical reviews, risk assessments, and investigations related to product safety, quality, compliance, and consumer products.
• • Ability to manage multiple priorities in a fast-paced environment while maintaining a high level of accuracy and attention to detail.

Preferred Skills and Experience

• • Strong knowledge of children’s product regulations, including testing, labeling, and safety requirements in domestic and international markets.
• • Experience working with third-party testing laboratories and managing testing program execution.
• • Knowledge of CPSIA, CPSC, ASTM, and other consumer product safety regulations and standards.
• • Experience with data visualization and business intelligence tools such as Tableau, or similar platforms.

MAKE A CAREER AT CARTER’S:

• • Career Development: Success starts from within, and we have several paths from which you can choose to enhance your career evolution. From Carter’s University to Toastmasters to mentorship programs and more, we encourage you to utilize these tools to elevate your professional prowess.

NOTE: This job description is not intended to be all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description.

Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.

We’ve become an industry leader by providing quality – from the clothing we sell to the careers we offer our team.

Shared values have paved the way to our success. We nurture inclusive work environments for everyone. We invest in our teams with training and development programs to help them build their skills. We succeed together; everyone is welcome to grow in many ways. We’ve kept our close-knit warmth since our founding. You’ll have the opportunity to work with colleagues who often become fast, lifelong friends while making new connections and sharing memorable experiences. Caring, teamwork, flexibility, and growth are what make us different. What’s not to love?