Sr. Product Engineer

Supermicro; Wayne (CA); On-site; USD 120,000 - 180,000; Full time

Job summary

Supermicro is seeking a Sr. Product Engineer for the OEM server group to help manage high-visibility accounts. Based at our San Jose, CA headquarters, the role requires a background in server hardware and the ability to hit the ground running as a team player.

Candidates should bring 8+ years in server product engineering, strong server architecture knowledge, and hands-on troubleshooting. The role demands in-office collaboration and the capacity to lift 50+ lbs.

Qualifications

• Bachelor's degree in EE, CE, or ME; 8+ years in server product engineering.
• Strong knowledge of server architecture and component ecosystems.
• Hands-on troubleshooting of server issues.
• Experience configuring basic enterprise OS.
• Scripting experience is a plus.
• Ability to lift 50+ lbs.
• In-office attendance required.

Responsibilities

• Work with product managers and account teams to build proof-of-concept systems for customer qualification
• Troubleshoot system issues in production/manufacturing and assist RMA repair teams with subject matter expertise
• Manage OEM system bill-of-materials and ECO's
• Work with internal and external lab to validate new hardware and firmware releases
• Proactively engage in learning and researching new technologies and products
• Work with sales and customers to provide support, acting as the liaison between internal departments

Skills

Server architecture

Troubleshooting

OS configuration

Scripting

Cross-team collaboration

Physical lifting

Education

Bachelor's degree in EE/CE/ME

Job description

About Supermicro

Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.

Job Summary

The OEM server group is seeking a talented Sr. Product Engineer to be part of a growing team that manages some of the highest visibility accounts at Supermicro. The ideal PE candidate should have either relevant industry experience or are familiar with the server hardware industry, can hit the ground running from day 1, and most importantly be a team player. This individual should also be able to perform their day-to-day duties with minimal supervision and help support internal teams with product or process issues. This position will be based in our headquarters located in San Jose, CA.

Essential Duties and Responsibilities

Includes the following essential duties and responsibilities (other duties may also be assigned):

• Work with product managers and account teams to build proof-of-concept systems for customer qualification
• Troubleshoot system issues in production/manufacturing and assist RMA repair teams with subject matter expertise
• Manage OEM system bill-of-materials and ECO's
• Work with internal and external lab to validate new hardware and firmware releases
• Proactively engage in learning and researching new technologies and products
• Work with sales and customers to provide support, acting as the liaison between internal departments

Qualifications

• Bachelor degree in EE,CE,ME with 8+ years system engineering experiences in server products is strongly desirable, or equivalent industry experience is preferred
• Strong knowledge in server architecture and component ecosystem
• Hands on experience troubleshooting server issues
• Experiences in configuring basic enterprise level OS
• Experiences in scripting languages is a plus
• Experiences in working with sales / FAE account teams in a collaborative setting is a plus
• Able to lift 50+ lbs

Please note that this position requires regular in-office attendance. The successful candidate is expected to be present in the office during standard working hours as determined by the company. In-office collaboration and participation in team meetings, training sessions, and other on-site activities are essential aspects of this role. Candidates should consider the commuting distance and be prepared to fulfill their responsibilities in the designated office location.

EEO Statement

Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.