Sr Product Designer, Growth, Engagement

GitLab; United States; Remote; USD 80,000 - 120,000; Full time

Job summary

A leading software company is seeking a Growth Designer to enhance user adoption and engagement with their product. The role involves collaborating with UX researchers and product teams to create personalized experiences and establish metrics. Ideal candidates should have experience in growth design, visual design skills, and a familiarity with product experimentation. This position supports remote work and offers benefits for well-being and development.

Benefits

Flexible Paid Time Off

Team Member Resource Groups

Equity compensation

Growth and development budget

Parental leave

Home office support

Qualifications

• Demonstrated experience in growth design or relevant areas.
• Familiarity with product experimentation is preferred.
• Strong visual design ability balancing system and unique components.

Responsibilities

• Collaborate with UX Researchers and Product Managers to iterate on features.
• Design personalized user experiences to improve adoption.
• Establish metrics to evaluate the impact of features.

Skills

Growth design experience

Product experimentation

Collaboration skills

Strong visual design skills

Job description

GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world.

The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact.

About the role

As a member of the Growth team, you'll play a key role in driving business outcomes by helping users find increased value and efficiency with GitLab. Ensuring a frictionless experience for users who want to get started, trial, purchase, and explore new features is essential to delivering results for our customers.

The Engagement team is focused on driving deeper product adoption from activated users by improving both the depth and breadth of their GitLab usage. You'll be working on initiatives that help users adopt GitLab as a daily-driver tool and discover additional functionality to meet a wider range of their needs.

What you’ll do:

• You’ll work alongside UX Researchers, Product Managers, and Engineers to iterate on new features within the GitLab product.
• You'll collaborate with teams across the product to design personalized experiences that help users discover relevant content, navigate GitLab's surface area more effectively, and adopt additional functionality that meets their needs.
• You’ll communicate your design thinking and ideas through wireframes, prototypes, user flows, mockups, and high-fidelity visual designs.
• You’ll help develop hypotheses and establish clear success metrics to test new features or product changes and determine their impact on user experience and business outcomes.
• You'll help establish growth methodologies and best practices that other product teams can adopt to improve onboarding, feature adoption, and discoverability within their own areas.
• You’ll engage with our user base and the wider GitLab community to understand their pain points and work toward long-term fixes that enable them to succeed with their goals.
• You’ll undertake usability testing to validate your thinking.
• You’ll contribute to our Design System, alongside the rest of the UX team and the GitLab community as a whole.

What you'll bring:

• Must have demonstrated experience working as a Growth designer, or working in a growth-relevant area such as onboarding, user acquisition, free-to-paid conversion, feature adoption, etc.
• Familiarity with product experimentation.
• Domain knowledge or background in DevSecOps.
• Experience fostering collaboration across multiple product teams and stakeholders.
• Experience conducting your own research with a variety of methods, and strong decision making skills for when to do research.
• Strong visual design skills with the ability to balance leveraging the design system and recognizing when a unique component is needed.

About the team

Product Design supports the teams at GitLab by becoming experts in our stage group, educating ourselves about the entire product, and staying engaged with user and business goals.

How GitLab will support you

• Benefits to support your health, finances, and well-being
• All remote, asynchronous work environment
• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and development budget
• Parental leave
• Home office support

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer.

GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex, national origin, age, citizenship, marital status, mental or physical disability, genetic information, discharge status from the military, protected veteran status, or any other basis protected by law.