Sr Product Designer - Fleet/Counter

Hertz; Estero (FL); On-site; USD 95,000 - 140,000; Full time

Benefits offered by this job

Rental discounts

Paid time off

Medical, dental & vision

401(k) matching

Parental leave

Employee assistance program

Educational reimbursement

Voluntary insurance

Park & gym discounts

Job summary

Hertz Global Holdings, Inc. is seeking a Sr. Product Designer to lead design for enterprise and operations-facing digital products supporting rental, fleet management, and mobility operations.

You will partner with Product Management, Engineering, and Design in a 3-in-a-box model, conduct field research with frontline staff, translate workflows into intuitive experiences, and help evolve design systems. The role emphasizes collaboration, scalability, and hands-on mentoring.

Qualifications

• 5+ years of experience in UX/Product Design.
• Strong portfolio showcasing enterprise-facing digital products and operations.
• Experience conducting field research with frontline users and operational teams.
• Strong understanding of human-centered design principles in real-world constraints.
• Experience designing workflow-heavy systems and dashboards.
• Proficiency with design tools such as Figma and Photoshop.
• Familiarity with analytics tools like Amplitude.
• Experience mentoring junior designers and leading design initiatives.

Responsibilities

• Lead design efforts for enterprise and operations-facing digital products and platforms.
• Partner with Product Management, Engineering, and Operations stakeholders to solve complex challenges.
• Conduct field and user research to understand workflows and pain points.
• Translate complex operational processes into intuitive digital experiences.
• Leverage insights to inform product strategy and design decisions.
• Collaborate with developers and QA to ensure scalable, well-specified designs.
• Maintain consistency and quality across products and workflows.
• Create UX deliverables: journey maps, flows, wireframes, prototypes, interfaces, presentations.
• Contribute to evolving design systems and patterns.
• Mentor junior designers and elevate design quality.

Skills

UX design

User research

Enterprise apps

Field research

Cross-functional collaboration

Design systems

Mentoring

Figma

Photoshop

Amplitude

AI tools

Communication

Tools

Figma

Photoshop

Amplitude

ChatGPT

UX Pilot

Figma Make

Job description

A Day in the Life

As a Sr. Product Designer for Hertz, you will lead the design of enterprise and operations-facing digital products that support the day-to-day execution of our rental, fleet management, and mobility operations. You will work within a highly collaborative "3-in-a-box" partnership with Product Management, Engineering, and Design, while also maintaining close relationships with Operations and Business stakeholders who are critical to product success. Success in this role requires balancing the needs of frontline associates, operational leaders, and the business while designing solutions that are intuitive, efficient, and scalable. You will champion the voice of the associate, leverage user research and operational insights, and create experiences that work within the realities of running a car rental, fleet management, and mobility business.

What You’ll Do

• Lead design efforts for enterprise and operations-facing digital products and platforms.
• Partner closely with Product Management, Engineering, and Operations stakeholders to solve complex business and operational challenges.
• Conduct field and user research to understand associate workflows, operational constraints, pain points, and opportunities for improvement.
• Translate complex operational processes into intuitive, efficient digital experiences.
• Leverage qualitative and quantitative insights to inform product strategy and design decisions.
• Work with developers and QA to ensure solutions are functional, scalable, and meet design specifications.
• Ensure consistency and quality across products and operational workflows.
• Create UX deliverables including journey maps, process flows, wireframes, prototypes, user interfaces, and executive-level presentations.
• Contribute to the evolution of design systems and operational design patterns.
• Mentor junior designers and elevate design quality through feedback and collaboration.

What We’re Looking For

• 5+ years of experience in UX/Product Design.
• Strong portfolio showcasing enterprise-facing digital products, preferably supporting operations, fleet management, logistics, transportation, mobility, or other operationally complex environments.
• Proven experience conducting field research and contextual inquiry with frontline users and operational teams.
• Strong understanding of human-centered design principles and the ability to apply them within real-world operational constraints.
• Experience designing workflow-heavy systems, dashboards, tools, and enterprise applications.
• Strong knowledge of design tools such as Figma and Photoshop.
• Strong knowledge of AI tools such as ChatGPT, UX Pilot, and Figma Make.
• Experience with Amplitude or similar analytics tools.
• Experience leading design initiatives and mentoring junior designers.
• Ability to synthesize research, operational needs, and business objectives into practical design solutions.
• Excellent communication, facilitation, and cross-functional collaboration skills.
• Experience working in close partnership with Product, Engineering, and Business/Operations stakeholders in a "3-in-a-box" or similar product development model.

What You’ll Get

• Up to 40% off any standard Hertz Rental
• Paid Time Off
• Medical, Dental & Vision plan options
• Retirement programs, including 401(k) employer matching
• Paid Parental Leave & Adoption Assistance
• Employee Assistance Program for employees & family
• Educational Reimbursement & Discounts
• Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
• Perks & Discounts –Theme Park Tickets, Gym Discounts & more

About Us

The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.

US EEO STATEMENT

At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture – and our success and reputation as a company.

Individuals are encouraged to apply for positions because of the characteristics that make them unique.

EOE, including disability/veteran