Sr. Process Consultant/ Manager

ZipRecruiter; Atlanta (GA); Remote; USD 125,000 - 150,000; Part time

Job summary

A consulting firm is seeking a Sr. Business Process Consultant / Manager to lead technology process changes in a remote role with travel. The candidate should have extensive experience in business process design and JIRA proficiency. This position offers a contract engagement with the possibility of full-time conversion.

Qualifications

• Deep business process design and documentation experience across cross-functional environments.
• Proven record turning ambiguous requirements into clear workflows and communication artifacts.
• Practical Six Sigma experience; tools and methods required.
• Strong facilitation, interviewing, and stakeholder management skills.

Responsibilities

• Stand up a Launch Readiness process for technology and process change.
• Capture SME knowledge and convert it into high-quality process maps and training artifacts.
• Define and implement processes that enable teams to measure effectiveness and business results.

Skills

Business process design

Stakeholder management

JIRA proficiency

Facilitation skills

Six Sigma experience

Job description

Overview

Sr. Business Process Consultant / Manager (Contract)

Location: Remote in the U.S. with quarterly travel expected

Engagement: Contract, 6-12 months with strong likelihood of extension or FTE conversion.

Compensation: Based on experience and fit.

What You Will Do

• Stand up a Launch Readiness process that prepares all business areas and end users for technology and process change
• Capture SME knowledge and convert it into high-quality process maps, procedures, and training artifacts
• Build reusable playbooks for external partner integrations, Third Party Claims Administrators, underwriting partners, and new-company acquisitions
• Define and implement processes that enable teams to measure effectiveness and business results
• Stand up JIRA dashboards and reporting that provide visibility to leadership and stakeholders
• Operate as a facilitator and change enabler across functions with varying process maturity

What You Bring

• Deep business process design and documentation experience across cross-functional environments
• Proven record turning ambiguous requirements into clear workflows and communication artifacts
• Practical Six Sigma experience. Black Belt not required, tools and methods are,
• JIRA proficiency, including dashboarding and executive-ready reporting
• Strong facilitation, interviewing, and stakeholder management skills

Nice to Have

• Experience in insurance or healthcare
• Familiarity with SAFe environments and enterprise delivery cadences
• Change management exposure and training development experience
• Priority is the person over location. Atlanta proximity is a plus
• Expect quarterly travel for PI planning and/ or key workshops

Why Tier4 Group

We are a seven-time Inc. 5000 company focused on high-touch, outcomes-driven recruiting. You will work with a partner that understands enterprise delivery and knows how to support contractors on mission-critical initiatives.

How to Apply

Submit a resume highlighting process design, playbook creation, and JIRA dashboard examples.