Sr. Privacy Program Manager

Bill.com, LLC.; United States; Remote; USD 131,000 - 164,000; Full time

Benefits offered by this job

Medical, dental, vision plans

Life Insurance

Disability coverage

Employee Assistance Program

11+ holidays and PTO

401(k) retirement plan

HSA/FSAs

Employee stock purchase program

Wellness initiatives

Recognition programs

Job summary

Bill.com, LLC. is seeking a Sr. Privacy Program Manager to scale privacy operations across Legal and Compliance. You will own key parts of BILL's privacy program and collaborate with Product, Engineering, Information Security, CX and Procurement.

The role reports to the Director, Legal and drives privacy strategy, DSAR processes, vendor privacy reviews, and AI-enabled improvements while building data maps and privacy training.

Qualifications

• Experience with privacy laws (CCPA/CPRA, GDPR, HIPAA) and US state privacy rules.
• Hands-on use of AI tools (e.g., Claude, ChatGPT, Gemini, GC.ai, Harvey) in drafting and assessments.
• Familiarity with AI privacy risks and vendor AI terms.
• Experience with privacy tech platforms (OneTrust, Transcend, TrustArc).
• Ability to coordinate across senior leaders, geographies, and external partners.
• Strong written and verbal communication; issue spotting and proactive action.

Responsibilities

• Own privacy and data governance program components and ensure alignment with Legal and Compliance.
• Serve as main privacy escalation contact and DSAR program owner end-to-end.
• Lead privacy impact assessments for products, features and vendors.
• Conduct privacy reviews for AI features and internal AI tool adoption.
• Develop data maps and processing records; stay current on systems with personal data.
• Deliver privacy training for employees and teams, and draft policies and SOPs.
• Monitor evolving privacy laws and translate implications for the business.
• Identify and implement automation and AI tools to scale privacy operations.
• Track and report program metrics to Legal leadership.

Skills

CCPA/CPRA

US privacy laws

AI tools usage

Privacy tech platforms

Stakeholder management

Data mapping

Policy drafting

Communication skills

Education

CIPP/US

CIPP/E

CIPM

CIPT

JD preferred

Tools

OneTrust

Transcend

TrustArc

Job description

At BILL, we believe in empowering the businesses that drive our economy. By replacing outdated financial processes with innovative tools, we help businesses—from startups to established brands—make smarter decisions and gain control of their operations. And we don’t stop there: we’re creating the future of financial automation so businesses can spend more time on what matters.

Working here means you become part of a vision-driven team that’s ready to tackle challenges and build cutting-edge solutions. We value purpose, drive, and curiosity—and we thrive in a fast-paced, ever-changing environment. We're remote-first, with office spaces in San Jose, CA and Draper, UT — and opportunities to connect in person when it counts. BILLders collaborate to deliver real impact for businesses that need more time in their busy weeks.

BILL builds high performing teams and we seek to hire the best talent for every role. We're committed to building a workplace that fosters inclusion and diverse perspectives, valuing each person’s unique skills and experiences. We’d love to hear from you—you might be just what we’re looking for, whether in this role or another.

Make your impact at a leading Fintech Company

Led by the office of the General Counsel and Chief Compliance Officer, BILL's Legal and Compliance function supports the company's growth and governance and builds trust with its customers, partners and regulators.

BILL is looking for a tech-savvy Sr. Privacy Program Manager to help scale privacy operations across the Legal and Compliance team. This person will own key parts of BILL's privacy program and work closely with Product, Engineering, Information Security, CX and Procurement.

The Sr. Privacy Program Manager reports to the Director, Legal and helps set and carry out BILL's privacy strategy. They will own privacy impact assessments, data subject requests and vendor privacy reviews. They will also look for ways to make the program more efficient, including through smart use of automation and AI tools.

What You Will Do

• Own and scale core parts of BILL's privacy and data governance program.
• Serve as the primary point of contact for privacy escalations, data subject requests, and privacy questions from across the company.
• Own the DSAR program end to end, including intake, tracking, fulfillment, metrics and process improvements in partnership with CX.
• Lead privacy impact assessments for new products, features and vendors that process personal data.
• Run privacy reviews for AI features and internal AI tool adoption, working with Legal, InfoSec and Product.
• Build and maintain data maps and records of processing, and stay current on company systems that hold personal data.
• Develop and deliver privacy training for employees and specific teams.
• Draft and maintain privacy policies, procedures and standard operating procedures.
• Monitor changes to privacy laws and regulations (CCPA/CPRA, US state privacy laws, GDPR and emerging AI rules) and explain what they mean for the business.
• Find and roll out automation and AI tools that make privacy operations more efficient and scalable.
• Track and report privacy program metrics to Legal leadership.

What You Bring

• Working knowledge of CCPA/CPRA, US state privacy laws, GLBA, GDPR, HIPAA.
• Hands-on experience using AI tools (such as Claude, ChatGPT, Gemini, GC.ai or Harvey) in daily work, for example to draft documents, summarize regulations, review contracts, or speed up assessments and request workflows. Candidates should be ready to share specific examples.
• Familiarity with privacy risks tied to AI, such as training data use, model inputs and outputs, and vendor AI terms, and experience assessing them.
• Experience with privacy tech platforms (such as OneTrust, Transcend or TrustArc).
• Ability to work with all levels of management, multiple geographies, subject matter experts, legal staff, vendors and customers.
• Ability to pull together information from many sources and present it clearly and concisely.
• Strong written and verbal communication skills.
• Self-starter who spots issues and opportunities early and recommends actions.
• Strong prioritization, organization and follow-through in a fast-paced environment.
• Works well as part of a team.
• CIPP/US, CIPP/E, CIPM or CIPT certification preferred. JD a plus, not required.

Visa Sponsorship: Please note that this position is not eligible for visa sponsorship. Applicants must have authorization to work in the United States without requiring visa sponsorship now or in the future.

Our ranges for each role and job level are based on a variety of factors including candidate experience, expertise, and geographic location and may vary from the amounts listed below. The role is also eligible for a competitive benefits package that includes: medical, dental, vision, life and disability insurance, 401(k) retirement plan, flexible spending & health savings account, paid holidays, paid time off, and other company benefits. The estimated salary ranges noted below roles in the specific geographic zones

$131,000 - $164,300 USD

Zone 2: CA (Non San Francisco Bay Area and Los Angeles County), Austin TX, Massachusetts

$117,900 - $147,900 USD

$111,400 - $139,700 USD

What’s in it for you?

Redefining how businesses automate their work is a fast-paced, exciting, and fun environment. But we also have benefits and perks to ensure the magic isn’t only experienced by our customers, but by our employees as well.

Here is a preview of some of the amazing benefits here at BILL:

• 100% paid employee health, dental, and vision plans (choose HMO, PPO, or HDHP)
• Life Insurance, Long & Short-term disability coverage
• Employee Assistance Program (EAP)
• 11+ Observed holidays and wellness days and flexible time off
• Employee Stock Purchase Program with employee discounts
• Wellness & Fitness initiatives
• Employee recognition and referral programs

BILL is an Equal Opportunity Employer. We believe our best ideas come from the unique stories, perspectives, and experiences of our team members. We welcome people of all backgrounds, abilities, and identities to bring their authentic selves and contribute to our culture.

We are committed to a transparent, inclusive hiring process that reflects our values. If you need accommodations at any stage, please contact [e-mail] . To ensure a fair evaluation, our Candidate Integrity Policy prohibits the use of unapproved external assistance, including generative AI, during live interviews or assessments. Doing so will result in a review and potential disqualification.

Equal Employment Opportunity Information

At BILL, we strive to be a workplace where inclusivity and authenticity matters. This extends to our hiring experience where we work to foster an experience in which all people feel they are equally respected and valued.

Completing this form is entirely voluntary and will be kept strictly confidential. Whatever your decision, data that you provide in this section will not be considered in the hiring process or thereafter. Individuals seeking employment at BILL are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.

For race and ethnicity definitions, as well as more information on veteran and disability status, please refer to this document.

You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity recordkeeping, reporting, and other legal requirements. The information you provide will also be recorded and maintained in a confidential manner.