Sr. Privacy Industry Specialist, Operations Trust

Amazon Inc.; Arlington (VA); Hybrid; USD 140,000 - 180,000; Full time

Job summary

Amazon is seeking a seasoned Privacy Leader to manage the privacy documentation program for the Operations Trust Team. You will draft and maintain RoPs/ROPAs, DPIAs, and related assessments while working with business, legal, and technology stakeholders to ensure privacy transparency and regulatory compliance.

You will lead cross‑functional projects, apply global privacy regulations, and drive scalable privacy processes across global Ops.

Qualifications

• 5-10+ years in privacy.
• Experience developing and maintaining privacy documentation and processes (RoPs/ROPAs, DPIAs, PIAs, LIAs, data mapping).
• Former role in privacy or security with knowledge of regulatory and industry requirements and standards.
• Experience with privacy program management.
• 5+ years leading projects with tight deadlines across global internal customers.
• Proven knowledge of global privacy regulations (GDPR, CPRA, DMA, EU AI Act, LGPD, PIPL) and applying them in complex environments.

Responsibilities

• Identify, draft, and maintain RoPs/ROPAs and DPIAs.
• Assist with managing the privacy documentation program at scale.
• Conduct AI risk classifications.
• Complete application-based access and deletion assessments and determinations.
• Automate and operationalize privacy processes.
• Analyze and develop metrics to measure the documentation team program.
• Apply global privacy regulatory and operational expertise to Ops to embed a consistent customer experience.
• Work with internal stakeholders across Ops and Legal to ensure privacy is considered in projects and decisions.
• Maintain an understanding of privacy regulatory developments.
• Perform operational deep dives on business processes and systems and identify privacy risks and mitigating measures.
• Prepare supporting internal documentation such as executive reports, SOPs, and FAQs.
• Manage several projects with urgency.
• Comfortable dealing with ambiguity.

Skills

Privacy governance

Regulatory knowledge

Documentation skills

Project leadership

Data mapping

DPIAs

RoPs/ROPAs

LIAs

Education

Bachelor's degree

Job description

Description

At Amazon, we strive to be Earth’s most customer‑centric company. We work towards a single goal: to ensure the best experience for our customers. To do that, we empower our people to think like owners and solve problems right the first time. As a team, we are focused on continuously improving and setting new standards in global operations. You have to thrive in the type of environment that is constantly changing and growing. In the words of Jeff Bezos, “Many of the problems we face have no textbook solution, and so we happily invent new ones.” If you are excited about being an innovative leader and advocate for privacy solutions, then Amazon may be the place for you.

At Amazon, we strive to be Earth’s most customer‑centric company. We work towards a single goal: to ensure the best experience for our customers. To do that, we empower our people to think like owners and solve problems right the first time. As a team, we are focused on continuously improving and setting new standards in global operations. You have to thrive in the type of environment that is constantly changing and growing. In the words of Jeff Bezos, “Many of the problems we face have no textbook solution, and so we happily invent new ones.” If you are excited about being an innovative leader and advocate for privacy solutions, then Amazon may be the place for you.

The purpose of the Operations Trust Team is to manage privacy for the Operations (Ops) organization. Our focus is to ensure individuals are never surprised by what data we collect, process, and share and that we delight regulators with the quality, transparency, and accuracy of our privacy documentation. Everything we do is based on this focus. This leader acts as a privacy subject matter expert and works with business, legal, and technology stakeholders to ensure the accuracy, completeness, and transparency of privacy documentation.

Key job responsibilities

• Identify, draft, and maintain Records of Processing (RoPs/ROPAs) and Data Protection Impact Assessments (DPIAs)
• Assist with managing the privacy documentation program at scale
• Conducting AI risk classifications
• Completing application‑based access and deletion assessments and determinations
• Automating and operationalizing privacy processes
• Analyzing and developing metrics to measure and improve the documentation team program
• Apply global privacy regulatory and operational expertise to Ops to embed a consistent customer experience
• Work with internal stakeholders across Ops and Legal to ensure privacy is considered in projects and decisions
• Maintain a strong understanding of privacy regulatory and industry developments

Perform operational deep dives on business processes and systems and identify privacy risks and mitigating measures

• Prepare supporting internal documentation such as executive reports, standard operating procedures, and FAQs
• Manage several projects simultaneously with a sense of urgency
• Comfortable dealing with ambiguity

Basic Qualifications

• Bachelor's degree
• 5-10+ years in privacy
• Experience developing and maintaining privacy documentation and processes, including RoPs/ROPAs, DPIAs, Privacy Impact Assessments (PIAs), Legitimate Interest Assessments (LIAs), and/or data mapping
• Former role in privacy or security with knowledge of regulatory and industry requirements and standards
• Experience with privacy program management
• 5+ years leading projects with tight deadlines that involve the use of automated and manual systems and supporting internal customers across the globe
• Proven knowledge of global privacy regulations and pending legislation (GDPR, CPRA, DMA, EU AI Act, LGPD, PIPL, etc.) and applying them in a complex environment

Preferred Qualifications

• Experience working on multi‑team, cross‑disciplinary projects
• Experience communicating complex ideas to technical and non‑technical audiences
• Experience using data and metrics to determine and drive improvements