Sr. Practice Manager- ENT, Oakland

UPMC; Pittsburgh (Allegheny County); On-site; USD 70,000 - 90,000; Full time

Job summary

A leading healthcare provider is looking for a Senior Practice Manager for their Department of Otolaryngology. This role involves managing operational aspects of practice sites, ensuring quality patient care, and developing strategic plans. The ideal candidate will have strong leadership and organizational skills, with a commitment to team success. This position offers a collaborative environment with growth opportunities.

Qualifications

• Strong people leader skills required.
• Commitment and organization are essential.

Responsibilities

• Manage all operational aspects of practice sites.
• Ensure high-quality staffing and oversee budgets.
• Develop strategic plans for practices.

Skills

Leadership

Organization

Communication

Job description

University of Pittsburgh Physicians is hiring a Senior Practice Manager for the Department of Otolaryngology to support their Presbyterian and Monroeville offices. This position is a Monday-Friday 8:00 am to 4:30 pm. This is a collaborative group with lots of opportunities for growth. If you are committed, organized, have strong people leader skills and are invested in your team's success this could be the right position for you!

Purpose:
Manage all operational aspects of the practice sites to ensure quality patient care.

Responsibilities:

• Ensure appropriate and high quality staffing through the strategic placement of office coordinators, office and practice managers.
• Supervise and oversee practice budgets.
• Develop and maintain a patient-centric culture, centered around patient arrival and follow up activities in line with the consumerism initiatives, if applicable.
• Serve as liaison to various UPMC departments and resources.
• Serve as liaison for renovations, construction and building utilization with UPMC and outside construction services.
• Develop strategic plans for practices.
• Monitor practice operations to identify areas for improvement, expansion of services, and potential new market areas.
• Ensure compliance with all UPMC policies and procedures.
• Communicate effectively with staff, physicians and peers through oral and written communications.
• Assist in the due diligence, practice valuations, contract negotiations and staffing as required.
• Assist in physician relations as necessary.
• Maintain knowledge initiatives as it relates to the operation of the practices.
• Oversee and assist in the recruitment of staff and new practices.
• Review and evaluate the effectiveness of current procedures and plans with Office/Practice Manager and Physician to develop and implement new, more efficient systems and procedures as required to improve office operations.
• Monitor and meet practice specific benchmarks inclusive of point of service and scheduling (inclusive of template management for timely patient access), if applicable.