Sr Practice Administrator

Axia Women's Health; West Orange (NJ); On-site; USD 120,000 - 140,000; Full time

Benefits offered by this job

401(k) with company match

Generous PTO

Medical insurance plans

Life insurance

Disability insurance

Employee counseling program

Perks program

Job summary

Axia Women's Health is seeking a Sr. Practice Administrator for the Rubino OB/GYN practice in West Orange, NJ. This on-site role oversees the Care Center’s clinical and business operations and leads multi-site coordination with a focus on growth and profitability.

The ideal candidate has 5+ years managing high-volume OB/GYN or fertility practices, extensive staff oversight, and expertise with electronic billing and EHR systems. Excellent leadership and strategic planning are required.

Qualifications

• 4-year degree from an accredited college in business, healthcare, or related field.
• 5+ years of experience managing a high-volume practice, OB/GYN or Fertility specialty preferred.
• Experience managing a multi-site practice.
• Experience managing 45+ colleagues including 15+ providers.
• Knowledge of electronic billing processes and medical insurance.
• Experience with electronic health records (EHR) systems and healthcare IT.

Responsibilities

• Directs, supervises, and coordinates overall clinical and business operations for the Care Center.
• Oversees 1 Care Center with multiple locations.
• Supports strategic growth plans and long-term initiatives to enhance growth and profitability.
• Drives operational KPIs and improves front-end denials and productivity.
• Collaborates with MSO supports on care center workflows and revenue opportunities.
• Manages marketing collaboration and liaison with referring practices.

Skills

Leadership

Strategic planning

Budget management

Healthcare operations

Data-driven decisions

Education

Bachelor’s degree in business, healthcare, or related field

Tools

Tableau

Coupa

EHR systems

Job description

Description

Axia Women's Health is the nation's largest community-based, integrated women's health network in the country serving women throughout New Jersey, Pennsylvania, Indiana, and Kentucky. At its core, Axia Women's Health is a community of over 400 providers across nearly 150 locations committed to providing a more caring, connected, and progressive health care experience for women. Its rapidly growing network spans OB/GYN care, breast health, high-risk pregnancy care, urogynecology care, behavioral health, and fertility. Together, Axia Women's Health puts women first by delivering the personalized care needed for women to lead healthier, happier lives. Axia Women's Health has been recognized as the #1 Physician Practice for Women’s Health by Castle Connolly and certified as a Great Place to Work for five consecutive years. Learn more at www.axiawh.com.

Job Details

Axia Women's Health is the nation's largest community-based, integrated women's health network in the country serving women throughout New Jersey, Pennsylvania, Indiana, and Kentucky. At its core, Axia Women's Health is a community of over 400 providers across nearly 150 locations committed to providing a more caring, connected, and progressive health care experience for women. Its rapidly growing network spans OB/GYN care, breast health, high-risk pregnancy care, urogynecology care, behavioral health, and fertility. Together, Axia Women's Health puts women first by delivering the personalized care needed for women to lead healthier, happier lives. Axia Women's Health has been recognized as the #1 Physician Practice for Women’s Health by Castle Connolly and certified as a Great Place to Work for five consecutive years. Learn more at www.axiawh.com.

We are currently seeking a Sr. Practice Administrator for our Rubino OB/GYN practice in West Orange, NJ.

Essential Functions

• Duties include directing, supervising, and coordinating the overall clinical and business operations for the Care Center.
• Directly oversees 1 Care Center with multiple locations
• Participates in the strategic growth plan for Care Center. Assist in the development and implementation of long-term business plans and initiatives to enhance the practice’s growth and profitability.
• Quality Improvement: Collaborate with clinical staff to develop and implement quality improvement initiatives, ensuring that the practice delivers high-quality healthcare services and meets or exceeds industry standards.
• Drives achievement of operational KPIs (front end denials, productivity increases, etc.)
• Leverages data (tableau) to support care center decision making.
• Identifies trends and issues related to billing/payor concerns in collaboration with RCM partners, presents concerns with plans for resolution.
• Leads or participates in MSO or regional based initiatives or programs.
• Develops, documents, implements care center workflows to optimize operational efficiencies in collaboration with MSO supports.
• Supervises startup of new programs and revenue streams at the Care Center
• Facilitates ROI on potential revenue opportunities or expansion.
• Oversight for the patient experience, drives improvement and action planning.
• Escalation and management of patient complaints
• Ensures adherence to cash management processes including weekly deposits being completed.
• Manages expenses in accordance with set budgets (clinical and non-clinical), makes recommendations for saving opportunities
• Provides oversight for all spending (office supply, medical supply, etc.)
• Ensures POs are accurate in Coupa.
• Works closely with the marketing team on projects related to the care centers, including oversight of social media activities, marketing events, care center promotional materials.
• Liaison with referring practices.
• Manages compliance with regulatory and state governing bodies in collaboration with MSO supports (CLIA, OSHA, CDC, DOH)
• Oversight of the colleague experience, driving achievement of colleague satisfaction targets.
• Drives the colleague lifecycle (recruitment through separation
• Implements staff recognition programs.
• Performance Management
• Interprets policies, objectives and operational procedures.
• Mentoring of new care center managers and/or managers in training
• Oversees provider support including scheduling, on call scheduling, reimbursement, PTO, etc..
• Provider/physician credentialing
• Coordination with lead physician on care center matters.
• Facilitates any needs that arise with Labor & Delivery or other departments at affiliate hospital.
• Facility maintenance/equipment
• Travel required 20% of the time.
• This role is an on-site position.

Experience And Education

• 4-year degree from an accredited college in business, healthcare, or related field.
• 5 plus years of experience managing a high-volume practice, OB/GYN or Fertility specialty, preferred.
• Experience managing a multi-site practice.
• Experience managing 45 plus colleagues including 15 plus providers.
• Knowledge of electronic billing process and medical insurance.
• Experience with electronic health records (EHR) systems and healthcare information technology (eCw preferred).

Pay or shift range:

$120,000 to $140,000

The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Full Time Benefits Summary

• Full time benefit-eligibility beginning the first of the month after hire
• 401(k) with company match
• Generous PTO offering with additional time off for volunteering
• Choice of multiple medical insurance plans to best meet your needs
• Access to Axia providers at little to no cost through Axia's medical insurance
• Axia-paid life insurance, short term and long term disability
• Free counseling for colleagues and family members, including parents and parents-in-law
• Access to discount on Hotels, Theme Parks, Gym Memberships, and more through the Great Works Perks Program
• Additional insurance options including dental, vision, supplemental life insurance, FSA, HSA w/ employer contribution, identity theft, long term care, pet insurance and more!

At Axia Women's Health, we’re passionate about creating a community where our colleagues and patients feel empowered to be their full, authentic selves. We welcome all individuals - without regards to gender, race, ethnicity, ability, or sexual orientation - and proudly celebrate our individual experiences and differences.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Applicants must be currently authorized to work in the United States on a full-time basis.