Sr. Platform Engineer & Directory Services

Ahold Delhaize USA; Carlisle (Cumberland County); Hybrid; USD 92,000 - 139,000; Full time

Job summary

An established industry player is seeking a dynamic Sr. Platform Engineer to lead innovative technology solutions in a fast-paced environment. This role involves overseeing projects from inception to completion, ensuring timely and cost-effective delivery of technology solutions. The ideal candidate will have a strong background in Active Directory, project management, and technical leadership. Join a collaborative team that values innovation and excellence in service delivery, and contribute to shaping the future of technology within the organization.

Qualifications

• 5+ years of experience in relevant technology roles.
• Experience in guiding or mentoring team members.

Responsibilities

• Provide expertise in technology solutions to meet business needs.
• Develop test plans and ensure user acceptance is obtained.
• Lead remediation efforts across the Active Directory environment.

Skills

Active Directory

Technical Leadership

Communication Skills

Problem Solving

Project Management

Education

Bachelor's Degree in Computer Science

Master’s Degree or additional certifications

Tools

ServiceNow

Microsoft Office

Ping Castle

Job description

Join to apply for the Sr. Platform Engineer & Directory Services role at Ahold Delhaize USA

Address: USA-PA-Carlisle-1149 Harrisburg Pike

Store Code: Infrastructure - Hosting (5118669)

Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands – Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.

Primary Purpose:

The Sr. Platform Engineer & Directory Services has a demonstrated track record of providing expertise and leadership in the design, configuration, and management of all corporate, distribution center and retail digital media devices and associated supporting services. They are expected to work in a fast-paced and challenging environment leveraging forward-thinking technical engineering expertise in the media device and services area of the enterprise. The Sr. Platform Engineer & Directory Services is responsible for projects from inception to completion including all project artifacts, executive status reports, and supervision of less experienced contributors. This role works on problems of diverse scope where analysis of data requires evaluation of identifiable factors, deep understanding of the business strategy, operations, markets and key stakeholders.

Our flexible/ hybrid work schedule includes 3 in-person days at one of our core locations and 2 remote days. Our core office locations include Salisbury, NC, Mauldin, SC, Carlisle, PA, Chicago, IL, and Quincy, MA.

Applicants must be currently authorized to work in the United States on a full-time basis.

Duties & Responsibilities:

1. Provide subject matter expertise in the analysis, design and preparation of technology solutions to meet business needs
2. Recommends components for solutions that will work well together across business domains, partner with domain architect or act as the domain architect to ensure adherence to the architectural roadmap
3. Accountable for projects/applications/infrastructure meeting business needs are delivered in a timely, cost-effective manner considering all budget aspects including total cost of ownership.
4. Ensures project artifacts are developed as required, this includes working with support organizations and suppliers to ensure proper documentation is created and stored in the procedure’s manual or document repository.
5. Facilitates/completes the creation of communication plans, ensuring that appropriate information is exchanged among key stakeholders.
6. Develops complete and robust test plans, cases, and scripts, ensures defects are properly resolved and user acceptance is obtained. Ensures the test scripts and defects are entered and tracked in our department tools.
7. Acts as communication point keeping the supplier and business partners informed of infrastructure changes, application changes, data changes or upcoming implementations and ensures business specific impacts are addressed.
8. Ensures integration and consideration of assigned business areas against critical business processing, freeze periods, schedule changes, weather events and significant refresh activities.
9. Thorough understanding of the business strategy, operations, markets, and key stakeholders.
10. Review business processes to understand the capability gaps and opportunities
11. Recommends innovations and business processes/systems simplifications
12. Builds close relationships with the function heads and their teams. Advises these teams on how technology can be used to match or outpace competitor performance.
13. Works as 3rd level support to help resolve issues within area of responsibility
14. Provides suggestions and leads specific initiatives for improving ways of working in teams and in eliminating technical debt
15. Develops solutions of diverse scope and solves technical problems that impact multiple areas or disciplines.
16. Communicates with internal team members across multiple areas and client team members.
17. Acts as a project/team leader regarding solution design, process and/or approaches.
18. Acts as a subject matter expert on technology solutions. Delivers high-quality work in cross-functional team environments - often leading technical assessments and responsibilities.
19. Contributes and leads collaborative brainstorming sessions and technical delivery approaches, demonstrating leadership and accountability.
20. Leads remediation efforts across the Active Directory environment by interpreting GPOs, reviewing AD groups, and identifying embedded privileges.
21. Utilizes tools like Ping Castle to analyze AD security posture and initiates necessary changes through ServiceNow.
22. Collaborates with third-party providers to implement changes, track progress, and ensure updates are accurately documented.
23. Scripts GPOs and manages privileged accounts in alignment with organizational access policies.
24. Additional duties as needed to meet business needs and support our Values.

Qualifications:

1. Bachelor's Degree in Computer Science, CIS or related (or equivalent work experience).
2. 5+ years of experience in relevant technology roles.
3. Experience in an advanced or technical role, guiding or mentoring team members.

Preferred Qualifications:

1. Master’s Degree or additional certifications in relevant fields.
2. Experience with Agile teams and product/platform operating models.
3. Strong understanding of Active Directory.
4. Proficient in Microsoft Office and ServiceNow modules.
5. Attention to detail, multitasking, and excellent communication skills.
6. Experience in retail or grocery sectors and leading teams.

Salary Range: $92,640 - $138,960