Sr. Platform and Data Analyst

U.S. Bank; Charlotte (NC); On-site; USD 120,000 - 141,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) and employer-funded retirement

Paid vacation

Up to 11 paid holidays

Sick and Safe Leave

Adoption assistance

Job summary

U.S. Bank is seeking a Sr. Platform and Data Analyst to join a technology-focused COE, focusing on Salesforce data, governance, and platform performance. You will partner with business and tech stakeholders to ensure data integrity and enable enterprise objectives in an agile environment.

The role spans data quality, data movement, reporting, and governance activities across the enterprise, delivering sustainable, high-impact solutions and dashboards for leadership.

Qualifications

• Eight or more years of experience in data analytics or related disciplines.
• Strong knowledge of data governance, data quality, and platform data management.
• Experience with Salesforce data management, reporting, and governance is preferred.

Responsibilities

• Support Salesforce data health and related business processes.
• Monitor and improve data quality, consistency, and integrity across platforms.
• Execute data movement, validation, remediation, and testing using SQL or similar tools.
• Participate in data governance initiatives and enforce data standards.
• Partner with teams to improve data management processes and platform effectiveness.
• Analyze data trends and platform performance to identify root causes and solutions.
• Support security, compliance, and governance activities with risk stakeholders.
• Develop dashboards, reports, and executive presentations to communicate findings.

Skills

Data analysis

SQL proficiency

Stakeholder communication

Problem solving

Project management

Attention to detail

Education

Bachelor's degree

Tools

Salesforce

SQL tools

Job description

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

The Sr. Platform and Data Analyst is a key member of a technology-focused Center of Excellence (COE) responsible for supporting enterprise Salesforce and additional platform operations, data management, governance, security, and performance initiatives across U.S. Bank.

This role partners with business and technology stakeholders to ensure the integrity, quality, availability, and effectiveness of critical platform data while supporting enterprise-wide business objectives. Working within a highly collaborative and agile team environment, this individual will lead efforts related to data quality, data movement, platform optimization, reporting, issue resolution, and governance activities. The successful candidate will be comfortable balancing strategic initiatives with operational priorities and must be able to adapt quickly to changing business needs.

This role provides broad organizational exposure and supports multiple business functions across the enterprise. The individual will collaborate with business leaders, technology partners, data owners, and subject matter experts to deliver sustainable solutions that improve platform performance, data integrity, and operational efficiency.

Key Responsibilities

• Support the administration, optimization, and ongoing health of Salesforce platform data and related business processes.
• Monitor, analyze, and improve data quality, consistency, completeness, and integrity across platform environments.
• Execute and support data movement, data validation, data remediation, reconciliation, and testing activities using SQL or similar tools.
• Participate in enterprise data governance initiatives by helping establish, maintain, and enforce data standards, controls, and best practices.
• Partner with business and technology teams to identify opportunities to improve data management processes and platform effectiveness.
• Analyze data trends, platform performance metrics, and operational issues to identify root causes and recommend solutions.
• Support platform security, compliance, and governance activities in partnership with technology and risk stakeholders.
• Develop dashboards, reports, and executive-level presentations to communicate findings, insights, risks, and recommendations.
• Lead and support projects and workstreams focused on platform enhancements, process improvements, and operational excellence.
• Collaborate closely with team members to provide cross-functional support and coverage across data, security, and platform performance responsibilities.
• Respond effectively to changing priorities, production incidents, and emerging business needs.
• Establish strong working relationships with stakeholders across business and technology organizations.

Basic Qualifications

• Bachelor's degree or equivalent work experience.
• Eight or more years of relevant experience in data analytics, platform administration, business systems, data governance, or related disciplines.

Preferred Qualifications

• Experience supporting Salesforce platforms, including data management, reporting, and platform optimization.
• Knowledge of enterprise data governance principles, data quality frameworks, and data stewardship practices.
• Experience with data movement, data integration, data validation, and remediation activities.
• Intermediate SQL skills with the ability to query, analyze, and validate large datasets.
• Strong skills in data analysis, data migration, and data governance.
• Strong understanding of data management lifecycle processes and controls.
• Experience working in cross-functional environments supporting multiple business lines.
• Strong analytical, problem-solving, and critical-thinking skills.
• Proven ability to manage multiple priorities and adapt quickly in a fast-paced environment.
• Ability to work independently with minimal supervision while maintaining strong stakeholder relationships.
• Excellent verbal, written, and presentation communication skills.
• Strong project management and organizational skills.
• Previous banking or financial services experience preferred.
• Salesforce certifications preferred.

What Success Looks Like

• Maintains high levels of Salesforce platform data quality and integrity.
• Contributes to enterprise data governance and compliance initiatives.
• Partners effectively with business and technology stakeholders to solve complex data challenges.
• Demonstrates flexibility and responsiveness when priorities shift.
• Serves as a trusted resource for platform data, reporting, governance, and operational support.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $119,765.00 - $140,900.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.