Sr Personal Lines Underwriter (Hybrid / Remote)

Selective Insurance Company of America; Richmond (VA); Remote; USD 72,000 - 109,000; Full time

Job summary

A leading insurance firm seeks an Underwriter to manage risks and enhance relationships with agents. Responsibilities include quoting and modifying risks, conducting analyses, and ensuring compliance with underwriting standards. Ideal candidates should demonstrate excellent communication and problem-solving skills, alongside 3-5 years of relevant underwriting experience.

Benefits

Competitive salary

Incentive plans

Comprehensive health benefits

Retirement plans with company match

Employee Stock Purchase Program

Tuition assistance

Paid time off

Qualifications

• 3-5 years of personal lines underwriting experience preferred.
• Preferably with high-net worth accounts.
• Licensed in Property & Casualty.

Responsibilities

• Collaborate with agents to quote, decline, modify, and renew risks.
• Conduct profit and growth analysis for assigned agents.
• Communicate underwriting decisions and ensure a positive agent experience.

Skills

Communication

Negotiation

Problem-solving

Multi-tasking

Coaching

Relationship management

Proficiency in underwriting systems

Education

Property & Casualty license

Job description

Responsibilities:

1. Work within specific authority levels to quote, accept, decline, modify, and renew risks in accordance with accepted underwriting guidelines. Collaborate with agents, PLMS, and other departments to grow and maintain a profitable book of business.
2. Conduct profit and growth analysis for assigned agents and territories. Collaborate with agency analysts and personal lines marketing specialists to review agents' books of business and make recommendations for improvement or placement on APIP. Develop and follow up on APIP plans.
3. Provide guidance to agents and other departments regarding underwriting information. Communicate underwriting decisions and appetite effectively. Ensure a positive and consistent service experience that meets or exceeds agent expectations.
4. Review agency submissions to identify trends in quality. Determine necessary actions and communicate with the PL territory manager and team lead.
5. Handle correspondence from agents and customers, responding to inquiries about coverage and policy adjustments within authority levels. Conduct outbound follow-up to close inquiries or transactions. Resolve issues related to authority or technical expertise.
6. Apply knowledge of coverage forms, rating plans, and guidelines. Ensure proper risk pricing through accurate classification and adherence to underwriting standards.
7. Recommend workflow, communication, and agency management improvements. Support the development of reports to enhance agency activities.
8. Participate in agency visits as needed to support the Personal Lines Marketing Specialists.
9. Maintain effective communication and service with agents via telephone and written correspondence.
10. Attend meetings, contribute to discussions on rate changes, system enhancements, and agent reviews, and provide training for new hires.

Qualifications:

1. Excellent written and verbal communication skills.
2. Strong influencing and negotiation skills.
3. Problem-solving and decision-making abilities.
4. Ability to multi-task and manage workflows effectively.
5. Coaching and mentoring skills.
6. Ability to develop and maintain relationships with internal and external stakeholders.
7. Proficiency in desktop tools and underwriting systems.

Education and Experience:

1. 3-5 years of personal lines underwriting experience preferred, especially with high-net worth accounts.
2. Property & Casualty license required.

Total Rewards:

Competitive salary, incentive plans, comprehensive health benefits, retirement plans with company match, Employee Stock Purchase Program, tuition assistance, and paid time off. Salary depends on location, education, experience, skills, and performance.

Pay Range: USD $72,000 - USD $109,000 per year.

Additional Information:

Selective is an Equal Employment Opportunity employer committed to diversity, equity, and inclusion. We value unique perspectives and encourage a culture of acceptance and respect. Job ID 3605.