Sr. Payroll Functional Consultant - Workday Success Plans

Workday; Santa Rosa (CA); Remote; USD 150,000 - 198,000; Full time

Job summary

A leading HR technology company is seeking an experienced professional for a customer support role in Santa Rosa, CA. This position involves providing customer service related to HR technology challenges. Candidates should have at least 5 years of experience in Human Capital Management software and 3 years in Workday Consulting. The role supports remote work, and offers a competitive salary up to $197,300 along with a comprehensive benefits package.

Benefits

Salary up to $197,300

Flexible remote work

Comprehensive benefits package

Qualifications

• 5+ years of experience in Human Capital Management software.
• 3+ years of Workday Consulting experience or as Workday SME.
• Strong understanding of HR systems and processes.

Responsibilities

• Provide excellent customer service and support.
• Engage with customers to understand business requirements.
• Develop and demonstrate system configuration solutions.

Skills

Customer service and support

HR technology understanding

Excellent communication skills

Critical thinking

Education

Bachelor’s degree or related experience

Job description

Employer Industry: Human Capital Management Software

Why consider this job opportunity:

• Salary up to $197,300
• Opportunity for career advancement and growth within the organization
• Flexibility to work remotely while maintaining in-person connections
• Supportive and collaborative work environment
• Engage in meaningful work that directly impacts customer satisfaction
• Comprehensive benefits package, including participation in the Workday Bonus Plan and annual stock grants

Responsibilities

• Provide excellent customer service and support to help clients overcome HR technology challenges
• Engage with customers to understand their business requirements and offer tailored solutions
• Develop and demonstrate system configuration solutions and articulate product capabilities
• Support multiple customers concurrently on short-duration projects
• Conduct feature adoption workshops and provide consulting guidance to enhance customer experience

Qualifications

• Minimum of 5 years of experience in Human Capital Management software and consulting, specifically with Payroll
• At least 3 years of Workday Consulting experience or as a Workday Subject Matter Expert (SME)
• Strong understanding of HR systems and processes with the ability to grasp Workday concepts
• Excellent verbal and written communication skills
• Bachelor’s degree or related experience required

Preferred Qualifications

• Experience with global implementations
• Capability to lead and influence design meetings
• Strong critical thinking skills to facilitate decision-making on complex issues
• Ability to manage multiple engagements simultaneously
• Certification or ability to certify in Workday HCM products

#HumanCapitalManagement #CustomerSuccess #CareerOpportunity #RemoteWork #Consulting

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