Sr Patient Access Rep

Brown Medicine; Providence (RI); On-site; USD 28,000 - 45,000; Full time

Job summary

Brown University Health in Providence, RI seeks a lead for the Patient Registration team to coordinate, supervise, and support the ED registration workflow. You will prepare monthly stats, support projects, and onboard new staff to our computer systems and procedures.

The role emphasizes accuracy, timely registrations, and serving patients with empathy and professionalism in a fast-paced hospital setting.

Qualifications

• Leadership skills to coordinate activities with staff and assign work for timely completion.
• Excellent customer relations and strong organizational skills are required.
• Knowledge of third party insurance requirements and standard office computer applications.

Responsibilities

• Coordinate and supervise Patient Registration Representatives.
• Prepare monthly statistical reports and assist in project coordination.
• Orient new admitting department employees to the computer system and shift procedures.

Skills

Leadership

Customer relations

Organizational skills

Insurance knowledge

Education

High school diploma

Tools

Microsoft Office

Computer systems

Job description

SUMMARY: Under the general direction of the Supervisor of Patient Registration, coordinates the work of Patient Registration Representatives through scheduling, monitoring, and assisting to ensure accurate and timely patient registrations in the Emergency Department. Prepares monthly statistical reports and coordinates various projects as needed. Orients new admitting department employees to the computer system and selected shift procedures. Acts as a resource in the absence of the Patient Registration Supervisor as needed. Brown University Health employees are expected to successfully role model the organization’s values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another. In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include: Instill Trust and Value Differences Patient and Community Focus and Collaborate RESPONSIBILITIES: May participate in the performance and review of QC and maintenance records, providing recommendations as needed. May participate in the writing of laboratory procedures. MINIMUM QUALIFICATIONS: BASIC KNOWLEDGE:Demonstrated leadership skills to effectively coordinate activities with staff, able to prioritize and assign work to ensure timely completion. High school graduate or equivalent. Knowledge of medical terminology, third party insurance information and standard office computer applications. EXPERIENCE:Minimum of two years prior experience in patient registration or third party billing in an automated medical billing environment. Excellent customer relations and organizational skills, knowledge of third party insurance requirements, and experience with computer systems and cash collections. Sitting for long periods of time at workstation requiring the continuous use of a computer and telephone. May have to do moderate walking, depending on location of the assignment. Ability to lift up to ten pounds.

Pay Range:

$19.97-$32.96

EEO Statement:

Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.

Location:

The Miriam Hospital - 164 Summit Ave Providence, Rhode Island 02906

Work Type:

off every other weekend, thursday and Monday

Work Shift:

Evening

Daily Hours:** **

8 hours

Driving Required:

No