Sr Patient Access Associate - Weekend Shift

Nebraska Medicine; Omaha (NE); On-site; USD 60,000 - 80,000; Part time

Job summary

An established industry player is looking for a dedicated Sr Patient Access Associate for a weekend shift. This role is pivotal in creating a welcoming atmosphere for patients, ensuring their first interactions are smooth and efficient. You will handle patient registrations, verify appointments, and assist with administrative tasks while maintaining strict confidentiality. If you possess strong customer service skills and a proactive attitude, this is an excellent opportunity to contribute to a team that values exceptional care and collaboration. Join us in making a difference in the lives of patients and their families!

Benefits

Tuition Assistance up to $5,000/year

35% discount at Clarkson College

Career Advancement Opportunities

Qualifications

• Minimum of two years customer service experience required.
• Ability to type 35 wpm with 95% accuracy rating required.

Responsibilities

• Ensure patients are greeted professionally and accounts are created accurately.
• Assist with patient registration, appointment verification, and visitor screening.

Skills

Customer Service

Communication Skills

Multi-tasking

Problem Solving

Attention to Detail

Education

High School Diploma or Equivalent

Associate's Degree in Business or Healthcare

Tools

Microsoft Office (Word, Excel)

EPIC Software

Job description

Join to apply for the Sr Patient Access Associate - Weekend Shift role at Nebraska Medicine

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Join to apply for the Sr Patient Access Associate - Weekend Shift role at Nebraska Medicine

Serious Medicine is what we do. Being extraordinary is who we are. Every colleague plays a key role in upholding this promise to our patients and their families.

Shift

Weekend Shift (United States of America)

Sr Patient Access Associate - Weekend Shift

Nebraska Medicine is seeking a Sr Patient Access Associate. This role serves as the first point of contact for patients, visitors, and staff, ensuring a professional, welcoming, and efficient experience. Responsibilities include patient registration, appointment verification, visitor screening, and assisting with various administrative tasks while maintaining confidentiality and safety. The role requires excellent customer service skills, computer literacy, and a proactive, team-oriented attitude. While prior healthcare experience and EPIC software knowledge are preferred, we are happy to train those who are enthusiastic and eager to learn!

Location: Clarkson Tower at Nebraska Medical Center | Nebraska Medicine Omaha, NE

Shift Details

• Part Time, 20hrs/week
• Saturday 8:00am-8:30pm
• Sunday 8:00am-4:30pm
• ***Mandatory Training for the first 2 weeks. Mon-Fri 7:00am-3:30pm***
  
  

Why Work at Nebraska Medicine?

• Together. Extraordinary. Join a team that values your skills, delivering exceptional care through collaboration.
• Leading Health Network Work with the region’s top academic health network, partnering with UNMC to transform lives through education, research, and patient care.
• Diversity and Inclusion We value diverse backgrounds and experiences, reflecting the communities we serve.
• Educational Support Enjoy up to $5,000/year in tuition assistance, a 35% discount at Clarkson College, and career advancement opportunities with covered educational costs.
  
  

Be part of something extraordinary at Nebraska Medicine!

Duties: Sr Patient Access Associate - Weekend Shift

Ensure patients and customers are greeted in a professional, timely and efficient manner and accounts are created accurately and efficiently in order to optimize cash flow for organization while exceeding customer expectations and complying with all state and federal regulations and laws throughout the processes of scheduling confirmation, pre-registration/pre admission, registration/admission, insurance verification, receipting of payments, and patient way finding/escorting. Coverage for position is required 24 hours a day 7 days a week with needs in various areas of the organization, including the emergency department. Face to face and bedside patient contact required.

Required Qualifications: Sr Patient Access Associate - Weekend Shift

• Minimum of two years customer service experience required.
• High school education or equivalent required.
• Ability to work in a proactive self-directed manner required.
• Multi-tasking and problem solving abilities required.
• Strong written and verbal communication skills required.
• Strong communication and organizational skills with aptitude for detail-oriented work required.
• Demonstrates the ability to form and maintain working relationships within the organization to foster a team environment required.
• Ability to type 35 wpm with 95% accuracy rating required.
• Basic Life Support (BLS) certification within six months of hire or transfer date required required, must be from an American Heart Association (AHA) endorsed program (effective for new hires starting January 1, 2023 or later).
  
  

Basic Life Support (BLS) within six months of hire or transfer date required (cost will be funded by department).

Preferred Qualifications: Sr Patient Access Associate - Weekend Shift

• Experience in health care, collections, registration, or revenue cycle preferred.
• Associate's degree in business, healthcare or related field preferred.
• Experience in health care revenue cycle functions including insurance or registration preferred.
• Experience with Microsoft Office products, specifically Word and Excel preferred.
• Depending on the position available, fluency in Spanish preferred.
  
  

Learn More: We are Together. Extraordinary.

Recruiter Contact

Sarah Placzek

[e-mail]

Nebraska Medicine is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity and protected veterans’ status.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

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