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Sr Patient Access Associate - Full Time - Bellevue Medical Center
Nebraska Medicine
Bellevue (NE)
On-site
USD 35,000 - 45,000
Full time
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Job summary
Nebraska Medicine is looking for a Sr Patient Access Associate for Bellevue Medical Center. In this full-time position, you will be the first point of contact for patients and visitors, ensuring a professional and efficient experience. Responsibilities include patient registration, appointment verification, and maintaining confidentiality while providing excellent customer service. The ideal candidate should possess strong communication skills, organizational abilities, and a proactive attitude. Training will be provided for enthusiastic candidates.
Benefits
Qualifications
- Minimum of two years customer service experience required.
- Basic Life Support (BLS) certification within six months of hire required.
- Experience in health care or revenue cycle preferred.
Responsibilities
- Ensure patients are greeted in a professional manner.
- Handle patient registration and appointment verification.
- Perform visitor screening and assist with administrative tasks.
Skills
Education
Tools
Job description
If you are a current Nebraska Medicine employee, you will need to submit an application on the internal careers site. You will need to log into your Workday account via the Nebraska Medicine intranet or the Workday app.
Sr Patient Access Associate - Full Time - Bellevue Medical Center page is loaded
Serious Medicine is what we do. Being extraordinary is who we are. Every colleague plays a key role in upholding this promise to our patients and their families.
Shift:
First Shift (United States of America)Sr Patient Access Associate - Full Time - Bellevue Medical Center
Nebraska Medicine is seeking a Sr Patient Access Associate. This role serves as the first point of contact for patients, visitors, and staff, ensuring a professional, welcoming, and efficient experience. Responsibilities include patient registration, appointment verification, visitor screening, and assisting with various administrative tasks. Face-to-face and bedside patient contact is a key component of this role, requiring strong interpersonal skills to ensure patients and visitors have a positive and supportive experience while maintaining a high level of professionalism and confidentiality. The role requires excellent customer service skills, computer literacy, and a proactive, team-oriented attitude. While prior healthcare experience and EPIC software knowledge are preferred, we are happy to train those who are enthusiastic and eager to learn!
Details:
Full-Time, 40 hr/wk
Monday - Friday: 9:30 AM - 6:00 PM
***Mandatory Full-Time Training for the first 3 weeks: Mon - Fri, 7:00 AM - 3:30 PM***
Location: Bellevue Medical Center | Nebraska Medicine Omaha, NE
Why Work at Nebraska Medicine?
Together. Extraordinary. Join a team that values your skills, delivering exceptional care through collaboration.
Leading Health Network Work with the region’s top academic health network, partnering with UNMC to transform lives through education, research, and patient care.
Dignity and Respect: We value all backgrounds and experiences, reflecting the communities we serve.
Educational Support Enjoy up to $5,000/year in tuition assistance, a 35% discount at Clarkson College, and career advancement opportunities with covered educational costs.
Be part of something extraordinary at Nebraska Medicine!
Duties: Sr Patient Access Associate
Ensure patients and customers are greeted in a professional, timely and efficient manner and accounts are created accurately and efficiently in order to optimize cash flow for organization while exceeding customer expectations and complying with all state and federal regulations and laws throughout the processes of scheduling confirmation, pre-registration/pre admission, registration/admission, insurance verification, receipting of payments, and patient way finding/escorting. Coverage for position is required 24 hours a day 7 days a week with needs in various areas of the organization, including the emergency department. Face to face and bedside patient contact required.
Required Qualifications: Sr Patient Access Associate
• Minimum of two years customer service experience required.
• High school education or equivalent required.
• Ability to work in a proactive self-directed manner required.
• Multi-tasking and problem solving abilities required.
• Strong written and verbal communication skills required.
• Strong communication and organizational skills with aptitude for detail-oriented work required.
• Demonstrates the ability to form and maintain working relationships within the organization to foster a team environment required.
• Ability to type 35 wpm with 95% accuracy rating required.
•Basic Life Support (BLS) certification within six months of hire or transfer date required required, must be from an American Heart Association (AHA) endorsed program (effective for new hires starting January 1, 2023 or later). Basic Life Support (BLS) within six months of hire or transfer date required (cost will be funded by department).
Preferred Qualifications: Sr Patient Access Associate
• Experience in health care, collections, registration, or revenue cycle preferred.
• Associate's degree in business, healthcare or related field preferred.
• Experience in health care revenue cycle functions including insurance or registration preferred.
• Experience with Microsoft Office products, specifically Word and Excel preferred.
• Depending on the position available, fluency in Spanish preferred.
Learn More: We are Together. Extraordinary.
Recruiter Contact
Sarah Placzek
splaczek@nebraskamed.com
Nebraska Medicine is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity and protected veterans’ status.
Nebraska Medicine and our research and education partner, the University of Nebraska Medical Center (UNMC), share the same mission: to lead the world in transforming lives to create a healthy future for all individuals and communities through premier educational programs, innovative research and extraordinary patient care.
Every colleague plays a key role in upholding our promise of “Serious Medicine, Extraordinary Care” to our patients and their families. Working with Nebraska Medicine means committing to meaningful, impactful work that will elevate the success of your fellow colleagues and will help our patients and their families feel comfortable, confident and cared for.
Use this tool to search for jobs with Nebraska Medicine. Opportunities include full-time, part-time and casual positions in patient care, nursing, nursing support, allied health, diagnostics, administration, customer service, facilities, IT and more.
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