Sr Partner Solution Engineer

Anyline; New York (NY); On-site; USD 180,000 - 200,000; Full time

Job summary

Anyline is seeking a Sr Partner Solution Engineer in New York City to accelerate partner success and enhance revenue growth. In this role, you'll engage with various partners and provide technical and solution advisory, ensuring successful partner integration with AI Agent solutions.

You will lead the technical discovery and solution design processes, facilitating the implementation of Parloa's capabilities to our partners. The ideal candidate should have over 8 years of experience in Solutions Engineering and possess strong communication skills to bridge technical and business audiences.

Qualifications

• 8+ years of experience in Solutions Engineering or similar.
• Strong technical foundation with hands-on experience.
• Ability to articulate business value and solutions.

Responsibilities

• Engage with partners to drive revenue growth.
• Lead technical discovery and solution design.
• Build strong partner relationships throughout the sales cycle.

Skills

Solutions Engineering

Technical validation

Enterprise sales environments

Strong communication

Tools

Salesforce

CRM tools

Job description

About Parloa

Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience—one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, Allianz, SAP, BarmeniaGothaer and TUI already deploying Parloa at scale.

About the role

As a Sr Partner Solution Engineer at Parloa, your mission is to accelerate partner success and drive Parloa’s revenue growth. You will engage with our ecosystem of partners to increase pipeline, enable them to confidently discover, demo, and design AI Agent solutions, and drive integration with key technology partners.

You act as a trusted technical and solution advisor—translating Parloa’s platform capabilities into clear business value, building long‑term partner relationships, and ensuring partners are successful at every stage of the pre‑sales journey.

By empowering partners to succeed, you directly impact pipeline creation, deal quality, and long‑term customer outcomes.

This is your opportunity to be at the center of Parloa’s partner ecosystem—driving technical excellence, unlocking new revenue opportunities, and shaping how AI Agents are designed, sold, and delivered at scale.

Areas of ownership

• Enable partners to confidently position, demo, and implement Parloa’s platform across diverse customer use cases
• Lead technical discovery and translate business needs into scalable AI agent solutions
• Support POCs, demos, and technical validations to drive successful deal progression
• Act as a hands‑on advisor in designing solution architectures using Parloa’s platform, sandbox, and APIs
• Build partner capabilities over time to independently drive high‑quality opportunities
• Partner closely with Sales and Partnerships to support partner‑led and co‑sell motions
• Shape solution design to align technical feasibility with customer and commercial goals
• Communicate complex technical concepts clearly across technical and business audiences
• Drive technical win conditions throughout the deal lifecycle
• Build and maintain strong relationships with strategic and emerging partners
• Identify and develop expansion opportunities across use cases, customers, and regions
• Act as a bridge between partners and internal teams (Sales, Product, Customer)
• Support development of scalable enablement assets and best practices
• Capture and translate partner and customer feedback into actionable product insights
• Identify trends, gaps, and opportunities to inform roadmap and go‑to‑market strategy
• Collaborate cross‑functionally to refine messaging, positioning, and solution approach
• Contribute to scaling Parloa’s partner ecosystem as a core growth channel

Who You Are

• You bring 8+ years of experience in Solutions Engineering, Solutions Consulting, or a similar pre‑sales role, ideally in SaaS, AI, CCaaS, or enterprise software
• You have a strong technical foundation and are comfortable leading discovery, solution design, and technical validation (POCs, demos, architecture)
• You can balance hands‑on technical depth with high‑level solution storytelling and business value articulation
• You are comfortable working in enterprise sales environments, aligning technical solutions to commercial outcomes
• You are a strong communicator who can engage both technical audiences and senior business stakeholders
• You take a proactive, collaborative approach and enjoy enabling partners, customers, and internal teams

Nice to Have

• Experience working with technology or services partners in a pre‑sales or enablement capacity
• Familiarity with Conversational AI, contact center technology, VOIP, chatbots, or related domains
• Knowledge of Salesforce (SFDC) or other CRM tools
• Background in digital transformation or CX optimization initiatives

Compensation

Compensation for this role is structured as On‑Target Earnings (OTE), consisting of a base salary and performance‑based variable component, in addition to an equity package.

Salary Range: $180,000 USD - $200,000 USD

Parloa is committed to upholding the highest data protection standards for our clients' and employees' data. All our employees are instrumental in ensuring the utmost care, GDPR, and ISO compliance, including ISO 27001, in handling sensitive information.

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* We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics.