Sr Operations Professional

Ameriprise Financial; Minneapolis (MN); Hybrid; USD 44,000 - 61,000; Full time

Job summary

Ameriprise Financial is seeking a operations professional to independently review and process managed account requests and audits. You will collaborate with internal and external partners to resolve issues and ensure compliance with regulatory requirements.

The role requires 1–3 years of experience, strong communication, attention to detail and the ability to manage multiple priorities in a fast-paced environment. In-office collaboration is emphasized, with some flexibility for remote work.

Qualifications

• 1–3 years of relevant experience in operations, processing or customer service.
• Ability to research and resolve problems in a fast-paced environment.
• Understanding of company and industry regulatory requirements.
• Strong written and verbal communication skills.

Responsibilities

• Independently review and process requests and audits for Managed Account operations in an accurate, timely and compliant manner.
• Research and resolve issues with internal and external partners; troubleshoot and provide seamless service.
• Identify process improvements and partner with resources to implement solutions.
• Utilize various computer applications to provide operational processing information and take action as appropriate.

Skills

Attention to detail

Communication skills

Problem solving

Regulatory knowledge

Education

High school diploma or GED

Tools

Envestnet

Thomson

BETA

COLA

APL

Job description

About Our CompanyWe’re a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of year-end 2024. Our team of 22,000 people across 19 countries, serves more than 3.5 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses – Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world.Job DescriptionIndependently review and process requests and audits for Managed Account operations according to department policy and procedures. Ensure comprehensive and seamless operations for all transaction requests and product types with minimal direction through various processing systems. Work with both internal and external business partners to research and resolve issues in an accurate and timely manner. Ensure processing of transactions follow industry rules/regulations and internal compliance procedures.Key ResponsibilitiesIndependently review and process requests and audits for Managed Account operations in an accurate, timely and compliant manner.Work with appropriate internal and external business partners to research and resolve issues, troubleshoot and provide seamless service. Identify process improvements and partner with appropriate resources to implement solutions.Utilize various computer applications to provide operational processing information and take action as appropriate. Provide support to other organization members as necessary.Required QualificationsEducation: High school or GED.Experience: 1-3 years of relevant experience.*Post-secondary education and relevant work experience may be interchanged to meet the combined total years of minimum required qualifications for education and experience.Previous operations, processing, or customer service experience.Ability to research and resolve problems.Demonstrated ability to manage multiple priorities in a fast-paced, results-driven transaction-based environment.Demonstrated understanding of company and industry regulatory requirements.Strong written and verbal communication skills.Strong attention to detail including demonstrated ability to meet accuracy standards in a high-volume processing situation.Preferred QualificationsManaged Accounts or financial industry experience.Understanding of Envestnet, Thomson, BETA, COLA, APL, and various other internal systems.Visa SponsorshipApplicants must have a valid work authorization that does not now, or in the future, require visa sponsorship for employment in the United States (e.g., H-1B, F-1 CPT, F-1 OPT, TN).In-Office CollaborationWe are a client-centric, relationship-based business. Working together, in-person, is foundational to how we achieve results. By fostering a culture of face-to-face collaboration, idea sharing, productivity and personal connection, we deliver for our stakeholders — clients, advisors, employees and shareholders. Our employees work in the office at least four (4) days per week, with flexibility to work from home one (1) day per week. Some roles may require additional in-office time or different in-office expectations, and specific requirements will be discussed during the hiring process.Base Pay SalaryThe estimated annual salary for this role is $44,400 - $61,100. We have a pay-for-performance compensation philosophy. Your initial total compensation may vary based on job-related knowledge, skills, experience, and geographical work location. In addition, most of our roles are eligible for variable pay in the form of bonus, commissions, and/or long-term incentives depending on the role. We also have a competitive and comprehensive benefits program that supports all aspects of your health and well-being, including but not limited to vacation time, sick time, 401(k), and health, dental and life insurances.Full-Time/Part-TimeFull timeExempt/Non-ExemptNon-ExemptJob Family GroupBusiness Support & OperationsLine of BusinessCLEAR ClearingAmeriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, military status, veteran status, genetic information, citizenship, disability status, marital status, family status or any other basis prohibited by law.We are committed to fostering an inclusive and accessible recruitment process for individuals with disabilities. If you require a reasonable accommodation to participate in the application or interview process, speak to your recruiter to discuss how we can support you.