Registered Operations Leader

Ameriprise Financial; Columbia (SC); On-site; USD 75,000 - 110,000; Full time

Job summary

Ameriprise Financial is seeking a Registered Operations Leader to manage branch operations, staff performance and advisor support. You will drive financial management, reporting and compliance training in a high-growth environment.

The role requires supervising staff, coordinating with the Branch Manager and Senior Leaders, and ensuring smooth execution of client meetings, paperwork and office processes in-office four days per week with some flexibility.

Qualifications

• Bachelor's degree or equivalent.
• Series 7 or ability to obtain within 150 days.
• State securities agent registration (S63 or S66) or ability to obtain within 150 days.
• State IAR registration (S65 or S66) or ability to obtain within 150 days.
• Life, Accident, and Health licenses & Variable Contracts or ability to obtain within 150 days.
• Supervisory experience including knowledge of HR policies and labor laws.
• Excellent written and verbal communication skills; demonstrated ability to motivate team members to deliver results.
• Ability to manage multiple priorities in a fast-paced environment with little supervision and strong organizational/time management skills.
• Proficient with standard business software applications.
• Visa Sponsorship Applicants must have a valid work authorization that does not require sponsorship for US employment.

Responsibilities

• Manage activities that support business results, revenue growth, client experience and efficiencies.
• Lead, coach, mentor and provide performance management for direct reports.
• Partner with staffing to determine needs; request, hire and allocate staff.
• Conduct 1:1s with staff and manage performance.
• Build and analyze reports and branch vitals; review expense reports and budgets.
• Ensure compliance training needs are met; support real estate and facilities initiatives.
• Assist advisors in servicing clients including financial plans, research and trades.
• Prepare and summarize client meetings and follow up.
• Process new business paperwork and provide general administrative duties.

Skills

Leadership

Communication

Financial analysis

Time management

HR policies

Education

Bachelor's degree or equivalent

Tools

Microsoft Excel

CRM systems

Job description

About Our CompanyWe’re a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of year-end 2024. Our team of 22,000 people across 19 countries, serves more than 3.5 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses – Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world.Job DescriptionAre you looking to advance your career with an industry-leading firm? Ameriprise is seeking a Registered Operations Leader (ROL) in a branch that is experiencing substantial growth to manage operational structures and processes that support the business objectives of the branch. This role holds significant career growth opportunity. The ROL will be responsible for leadership of branch staff, direct practice support for one or more advisors, and provide financial management/reporting and related tasks while working directly with both employee advisors and the Branch Manager. At Ameriprise Financial, we take pride in providing our clients with a personalized experience every step of the way; if you thrive in an environment where you can help others and create a positive impact on a client’s overall experience, we invite you to take your career to the next level by applying to join our team today!Key ResponsibilitiesManage activities that support business results, revenue growth, client experience and efficiencies in practice. Manage resources to achieve business results, including revenue and client acquisition targets. Partner with Branch Manager to ensure advisor business plans are completed and marketing events are tracked and measured.Lead, coach, mentor and provide performance management for direct reports. Partner with Senior Operations Leader and Regional Director of Operations to determine staffing needs; request, hire and allocate staff. Conduct 1:1s with staff.Build, manage, track and analyze reports and branch vitals. Review advisor expense reports, branch P & L, budgeting, reporting/correcting errors, identify and implement expense reduction opportunities. Partner with Registered Principal to ensure compliance support is established and training needs are met. Lead real estate and facilities initiatives.Assist advisors in servicing clients including preparing financial plans, conducting investment research and completing trades and transactions. Prepare and summarize client meetings by scheduling and confirming meetings, crafting an agenda and summary of meeting, escorting clients to advisors office and providing follow-up. Prepare and ensure new business paperwork processes are successfully filled out. Provide general administrative duties such as answering phones, processing reports, preparing correspondence, setup files, etc.Required QualificationsBachelors degree or equivalent.5 - 7 Relevant Experience Required.Series 7 or ability to obtain within 150 days.State securities agent registration (S63 or S66) or ability to obtain within 150 days.State IAR registration (S65 or S66) or ability to obtain within 150 daysLife, Accident, and Health licenses & Variable Contracts or ability to obtain within 150 days.Previous successful supervisory experience including knowledge of HR policies and labor laws.Excellent written and verbal communication skills; demonstrated ability to motivate team members to delivery results.Ability to manage multiple priorities in a fast paced environment with little or no supervision and strong organizational/time management skillsAble to communicate with all levels within the organization.Detail orientated, strong math, and analytical skills. Good organization and time management skills.Process oriented and can work with a team. Proficient with standard business software applications.Visa SponsorshipApplicants must have a valid work authorization that does not now, or in the future, require visa sponsorship for employment in the United States (e.g., H-1B, F-1 CPT, F-1 OPT, TN).In-Office CollaborationWe are a client-centric, relationship-based business. Working together, in-person, is foundational to how we achieve results. By fostering a culture of face-to-face collaboration, idea sharing, productivity and personal connection, we deliver for our stakeholders — clients, advisors, employees and shareholders. Our employees work in the office at least four (4) days per week, with flexibility to work from home one (1) day per week. Some roles may require additional in-office time or different in-office expectations, and specific requirements will be discussed during the hiring process.Full-Time/Part-TimeFull timeExempt/Non-ExemptExemptJob Family GroupBusiness Support & OperationsLine of BusinessAAG Ameriprise Advisor GroupAmeriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, military status, veteran status, genetic information, citizenship, disability status, marital status, family status or any other basis prohibited by law.We are committed to fostering an inclusive and accessible recruitment process for individuals with disabilities. If you require a reasonable accommodation to participate in the application or interview process, speak to your recruiter to discuss how we can support you.