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A leading company in the hospitality sector is seeking a Senior Operations Manager for its new Tea Around Town locations in Chicago. The candidate will oversee operational efficiency, manage cross-functional teams, and ensure high-quality service delivery. This role requires extensive experience in operations and a bachelor's degree, along with exceptional problem-solving and communication skills. The successful applicant will thrive in a dynamic environment, providing leadership across various operational facets.
Job DescriptionJob Description
We are seeking a highly motivated and experienced Senior Operations Manager to oversee the operational aspects of Tea Around Town in our newest operational locations: Chicago. As a Senior Operations Manager, you will be fully responsible for the Tea Around Town experience and for its operational efficiency. You will play a pivotal role in supporting organizational growth, managing cross-functional teams, and ensuring seamless execution of business operations. The ideal candidate will be a strategic thinker with exceptional attention to detail and a proven track record of optimizing operational efficiency and excellence.
Tea Around Town (teaaroundtown.com), our recently launched product, is an elegant tea room experience atop a double decker bus. Since launch, Tea Around Town has gained significant popularity and has been featured on NBC News, Time Out, etc. Our goal is to offer world class white glove service consistently to customers, while catering to demanding schedules and achieving cost efficiency.
Powered by in-house technology, TopView Group creates unique global experiences. Our rapidly growing portfolio of products includes: hop-on hop-off bus tours in NYC and London, special events i.e. Tea Around Town and North Pole Express, sightseeing and event cruises, bike rental and tours, walking tours, and Attraction Pass. As we continue to expand vertically and horizontally, we operate in a fast-paced environment and value entrepreneurial spirits.
Responsibilities:
Requirements:
Benefits
Compensation: $90k-$105k + bonus
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