Sr. Operations Manager (onsite)

Collins Aerospace; Phoenix (AZ); On-site; USD 132,000 - 252,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Education reimbursement

401(k) with employer match & lifetime/

Vacation and paid time off

Employee assistance and wellness

Job summary

Collins Aerospace in Phoenix, AZ is seeking a Sr. Operations Manager to lead a cross-functional IPT and a team of operations supervisors to meet safety, quality, delivery, and cost targets.

You will drive strategic workforce planning, lean initiatives, and continuous improvement across manufacturing processes. The role emphasizes strong leadership, capacity planning, and collaboration with sales, planning, and production teams to ensure 100% on-time delivery and adherence to budgets.

Qualifications

• Typically requires a University Degree or equivalent experience and minimum of 10 years prior relevant experience, or an Advanced Degree in a related field and minimum 7 years’ experience
• Experience in manufacturing, operations management, program/project management, or similar industrial environment
• Manufacturing leadership experience (including direct reports)
• Experience with manufacturing systems, such as SAP or equivalent
• Experience with Lean, CORE, Six Sigma, and structured problem‑solving methodologies

Responsibilities

• Maintain compliance to all regulations, laws, and management system requirements.
• Proactively reduce EH&S risks and promote safe behaviors in the workplace.
• Manage capacity, demand, & resource plans to ensure rate readiness and 100% On-time delivery to internal and external customers.
• Support the SIOP process to ensure adequate capacity and headcount are planned.
• Drive employee engagement, foster positive culture, and execute strategic workforce planning initiatives.
• Champion Continuous Improvement using the CORE operating system and lean manufacturing initiatives.
• Integrate tactical & strategic supply chain actions to ensure delivery and manage risk.
• Support operating budgets, capital plans, and cost savings targets; ensure labor efficiency and inventory improvements.
• Support the annual operational macro plan and ensure projects are implemented to resolve issues.
• Execute robust talent management and succession planning processes.
• Ensure all training and skills are assessed to prevent critical skills gaps.
• Support business travel up to 5%.

Skills

Manufacturing leadership

Lean Manufacturing

Six Sigma

Structured problem-solving

Program/Project management

Matrix organization communication

Communication skills

Education

University Degree or Advanced Degree

Tools

SAP

Job description

Date Posted: 2026-11-05

Country: United States of America

Location: US-AZ-PHOENIX-1007 ~ 1007 E University Dr ~ 1007 E UNIVERSITY DR

Position Role Type: Onsite

U.S. Citizen, U.S. Person, or Immigration Status Requirements: U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.

Security Clearance Type: None/Not Required

Security Clearance Status: Not Required

At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world.

Collins Aerospace is a leader in technologically advanced, intelligent solutions that help redefine the aerospace and defense industry. With a comprehensive portfolio and deep technical expertise, we help customers meet the demands of the global market. Join us and help shape the future of aerospace and defense.

The Sr. Operations Manager owns the execution of operations to achieve established targets and metrics within Safety, Quality, Delivery, Cost, and Organizational development. This Phoenix, AZ based role leads a team of Operations Supervisors and directs a cross-functional IPT (Integrated Production Team) to ensure business objectives and customer requirements are met. This position fosters a culture of teamwork and accountability within the business interfaces, leading and motivating the team through the development and performance management of employees.

What You Will Do

• Maintain compliance to all regulations, laws, and management system requirements.
• Proactively reduce EH&S risks and promote safe behaviors in the workplace. Support all safety programs to include behavioral based safety and job hazard analysis (JHA); ensure that Operations is flawlessly executing all required safety programs.
• Manage capacity, demand, & resource plans to ensure rate readiness and 100% On-time delivery to internal and external customers.
• Support the Sales, Inventory & Operations Planning (SIOP) process to ensure that adequate capacity and headcount are planned and maintained.
• Drive employee engagement, foster positive culture, and execute strategic workforce planning initiatives.
• Champion Continuous Improvement using the CORE operating system and lean manufacturing initiatives such as Tiered Accountability, Gemba, Visual Management, Process Mapping, Kanban,5S,Kaizen, & Root Cause Corrective Action (RCCA).
• Integrate tactical & strategic supply chain actions to ensure delivery and manage risk.
• Support objectives for operating budgets, capital plans, and cost savings targets. Ensure that utilization and labor efficiency are achieved, while sales output is realized. Achieve inventory improvements and reduce manufacturing variances.
• Support the annual operational macro plan and ensure individual projects are implemented to resolve the problem, issue, or opportunity.
• Execute robust talent management and succession planning processes.
• Ensure all training and skills are assessed to ensure no critical skills gaps.
• Support business travel up to 5%.

Qualifications You Must Have

• Typically requires a University Degree or equivalent experience and minimum of 10 years prior relevant experience, or an Advanced Degree in a related field and minimum 7 years’ experience
• Experience in manufacturing, operations management, program/project management, or similar industrial environment
• Manufacturing leadership experience (including direct reports)
• Experience with manufacturing systems, such as SAP or equivalent
• Experience with Lean, CORE, Six Sigma, and structured problem‑solving methodologies

Qualifications We Prefer

• Knowledge of CORE Operating System and Lean Manufacturing principles
• Proficiency with Microsoft Office suite of applications
• Experience interpreting capacity plans, schedules, cost models, and performance dashboards
• Experience influencing without authority in a matrixed organization
• Ability to communicate to all levels of the organization

What We Offer Benefits

This position may offer relocation.

• Medical, dental, and vision insurance
• Three weeks of vacation for newly hired employees
• Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option
• Tuition reimbursement program
• Student Loan Repayment Program
• Life insurance and disability coverage
• Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
• Birth, adoption, parental leave benefits
• Ovia Health, fertility, and family planning
• Adoption Assistance
• Autism Benefit
• Employee Assistance Plan, including up to 10 free counseling sessions
• Healthy You Incentives, wellness rewards program
• Doctor on Demand, virtual doctor visits
• Bright Horizons, child and elder care services
• Teladoc Medical Experts, second opinion program
• And more!

• Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend selected steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

The salary range for this role is 132,400 USD - 251,600 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

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