Sr. Operations Manager - Corporate Dining (Miami, FL)

Compass Group, North America; Miami (FL); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance/AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

FSAs

Paid Parental Leave

Personal Leave

Job summary

Restaurant Associates in Miami, FL is seeking a Sr. Operations Manager for our corporate dining account. You will oversee day-to-day operations, lead a team, and drive onboarding, training, and HR matters while ensuring outstanding dining experiences for Citadel employees.

The role requires leadership in high-end hospitality, budget oversight, and collaboration with culinary and marketing teams to deliver exceptional service and culinary excellence.

Qualifications

• Bachelor's degree in Hospitality or Culinary is preferred.
• Three to five years of experience in foodservice operations, preferably with high-volume production and catering.
• Proven track record of managing budgets and financial performance.
• Desire to learn and grow with a reputable foodservice company.

Responsibilities

• Maintain excellent relationships with Citadel, employees, and departments to ensure customer satisfaction.
• Collaborate with the Chef and management to build innovative menus meeting Citadel standards.
• Own the account's P&L and budgeting, ensuring financial success.
• Work with marketing and culinary teams to roll out new programs enhancing dining experiences.
• Continuously seek opportunities for operational improvements and best practices.

Skills

Leadership

Budgeting

Hospitality

HR

Education

Bachelor's degree in Hospitality or Culinary

Job description

Restaurant Associates

Position Title: Sr. Operations Manager - Corporate Dining (Miami, FL)

Salary: $80,000 - $90,000/yr

Other Forms of Compensation: Benefits

Become part of Restaurant Associates, the industry's leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations! Voted Glassdoor's Employee Choice Awards - Best Places to Work, This is R/A !

Job Summary:

We have an exciting opportunity available with Restaurant Associates, where you will serve as the Senior Operations Manager for our prestigious client in Miami, FL . In this role, you will oversee the day-to-day operations of the corporate dining account, ensuring outstanding service and culinary experiences for employees. In addition to managing and leading a team of associates, you will also play a pivotal role in onboarding, training, and handling HR matters.

Key Responsibilities:

• Maintain excellent relationships with Citadel, their employees, and various departments to ensure outstanding customer satisfaction.

• Collaborate with the Chef and management team to build innovative menus that align with Citadel's preferences and standards, delivering top-quality food and dining experiences.

• Take ownership of the account's P&L and budgeting, ensuring financial success and meeting client expectations.

• Work closely with the marketing and culinary team to roll out new culinary programs that improve the dining experience for Citadel employees.

• Continuously seek opportunities for operational improvements, implementing best practices and driving excellence in service delivery.

Preferred Qualifications:

• A Bachelor's degree in Hospitality or Culinary is helpful, showcasing your commitment to excellence in the industry.

• Three to five years of experience in foodservice operations, preferably with high-volume production and catering expertise.

• Proven track record of successfully managing budgets and financial performance.

• Desire to learn and grow with a reputable foodservice company, seizing opportunities for professional development.

• Restaurant Associates values innovation, integrity, and delivering outstanding dining experiences. As the Sr. Operations Manager for Citadel, you will have the chance to create a significant impact by ensuring the highest standards of service, culinary excellence, and employee happiness.

Ideal Candidate Experience:

• Strong hospitality background that translates seamlessly into a premier corporate dining environment.

• Leadership experience in luxury hotels, upscale restaurants, or comparable high-end corporate dining operations.

• Accustomed to delivering a high-touch, hospitality-driven guest experience while thriving in a fast-paced, hands-on leadership role.

• Success in this position requires someone who can easily adapt their hospitality expertise to a sophisticated corporate setting, with a strong focus on operational excellence, client engagement, and exceptional service standards.

Restaurant Associates is a member of Compass Group USA

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Associates at Restaurant Associates are offered many fantastic benefits.

• Medical

• Dental

• Vision

• Life Insurance/ AD

• Disability Insurance

• Retirement Plan

• Paid Time Off

• Holiday Time Off (varies by site/state)

• Associate Shopping Program

• Health and Wellness Programs

• Discount Marketplace

• Identity Theft Protection

• Pet Insurance

• Commuter Benefits

• Employee Assistance Program

• Flexible Spending Accounts (FSAs)

• Paid Parental Leave

• Personal Leave

Applications are accepted on an ongoing basis.

Restaurant Associates maintains a drug-free workplace.

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here (https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_RA.pdf) or copy/paste the link below for paid time off benefits information.

https://www.compass-USA.com/wp-content/uploads/2023/08/2023_WageTransparency_RA.pdf