Sr Operations Manager

Merchants Distributors, Inc. (MDI); Scranton (SC); On-site; USD 70,000 - 100,000; Full time

Job summary

A leading company in the distribution sector seeks an Operations Manager who will oversee warehouse operations, ensure safety and quality standards, and lead a team toward continuous improvement. With strong leadership and communication skills, the ideal candidate will have over 7 years of experience in a warehouse or manufacturing setting.

Qualifications

• 7+ years of progressive leadership experience in warehouse/manufacturing.
• Proficient in computer usage and Warehouse Management Systems.
• Strong judgment, decision-making, and presentation skills.

Responsibilities

• Leads supervisors and associates in warehouse operations.
• Ensures compliance with safety and productivity standards.
• Manages expenses and aids in establishing operations procedures.

Skills

Communication

Judgment

Decision-making

Team Leadership

Education

Bachelor's degree or related experience

Tools

Warehouse Management System

Microsoft Office Suite

Job description

Overview

Major Functions:

The operations manager leads with a focus on safety, quality, engagement, and continuous improvement. You will assist in the advancement of a culture of safety through awareness, training, and accountability. Your guidance will help supervisors achieve established standards of service, quality, and productivity. You are accountable for engaging your team to maintain the highest levels of safety, quality, attendance, and performance. You will leverage a variety of key performance indicators, engagement tools, and other activities to understand what is working well and where to improve. You will demonstrate strong leadership, the ability to communicate and address operational objectives, and the desire to equip your team with the necessary tools for success. Through effective communication and frequent feedback your teams will improve with a clear understanding of goals, expectations, their roles in customer and company success, and shared accountability

Responsibilities

Accountabilities:

• Leads and treats associates respectfully and equally by promoting our core values in a team environment.
• Leads and supervises a team of Supervisors and associates in warehouse operations.
• Ensures that customer orders are selected, assembled, and loaded according to established procedures, standards, and expectations.
• Ensures inbound orders are received according to established procedures, standards, and expectations.
• Works directly with transportation teams to ensure any load issues are handled timely and with minimal disruption to our customers.
• Leverages KPIs across safety, engagement, and operational performance for continuous improvement.
• Assist in the managing of expenses with special emphasis on damage control, labor, and supplies usage, in order to meet or exceed weekly budgets.
• Provides input in establishing operations procedures and the tools necessary to support them.
• Ensures compliance with local, state, and federal laws and regulations, and company policies including OSHA, FDA, HACCP, FSMA, SQF, etc.
• Reviews and ensures all safety, quality and productivity standards are achieved for operations.
• Ensures all employees have been trained in safety, quality, and standard policies and procedures.
• May be required to perform other job tasks as necessary.

Qualifications

Desirable Qualifications:

• Knowledge generally associated with a bachelor’s degree or related experience
• 7+ years’ experience progressive leadership responsibilities in warehouse/manufacturing
• Must have strong communication skills.
• Warehouse Management System experience
• Highly proficient in computer usage, e-mail, Microsoft Office Suite
• Strong judgment and decision-making skills
• Presentation skills and comfortable speaking in a classroom/tour environment