Sr Operations Manager

ID Logistics US; Joliet (IL); On-site; USD 87,000 - 122,000; Full time

Benefits offered by this job

Health insurance

Job summary

ID Logistics US is seeking a Sr Operations Manager in Joliet, IL to oversee multi-site supply chain operations. You will direct distribution, warehousing, packaging and transport while driving safety, performance, and continuous improvement.

A key focus is P&L oversight, budget control, and staff planning. The role requires 5+ years in a high-volume 3PL environment, strong leadership, and experience with Lean/Six Sigma methods.

Qualifications

• Minimum: High School Diploma or GED with 5+ years management in a high-volume 3PL/warehouse/transport environment.
• P&L experience required; strong inbound/outbound operations background.
• Lean, Six Sigma, or Kaizen principles preferred; proficient with MS Office
• Experience with ADP platforms (Workforce Now/Workforce Manager) is helpful.

Responsibilities

• Direct distribution, packaging, and transportation operations to meet company objectives and customer expectations.
• Set short- and long-term goals; drive performance and continuous improvement across sites.
• Oversee warehousing, distribution, packaging and transportation to satisfy requirements.
• Monitor safety programs for associates, equipment, and property.
• Ensure compliance with company, customer, and government regulations; manage budget and P&L.
• Develop staffing plans, control labor costs, overtime and retention.

Skills

Leadership

P&L management

Strategic planning

Problem solving

Communication

Education

High School Diploma or GED

Bachelor's degree in supply chain or Logistics or business-related field

Tools

WMS

ADP Workforce Now/Workforce Manager

Job description

Position Overview

The Sr Operations Manager is responsible for managing all aspects of a supply chain operation. The Sr Operations Manager provides overall direction and oversight in the areas of performance, safety, P&L management, customer relations, continuous improvement, and associate development across multiple sites.

Location

Joliet, IL

Work Schedule

M-F

Travel Specifics

25%

Competitive Compensation

Attractive annual salary of $87,000-$122,000 plus a performance-based bonus

Key Responsibilities

• Direct the operations of distribution, packaging, and transportation to achieve company objectives and meet customer expectations.
• Evaluate overall operations and develop short and long-term goals to meet organizational objectives.
• Oversee all warehousing, distribution, packaging and transportation operations to ensure company and customer requirements are met.
• Focus on continuous improvement and make decisions about enhancing value, service and effectiveness, and profitability.
• Direct and oversee programs to ensure safety of all associates, equipment and property.
• Ensure compliance with all company, customer, and government regulatory requirements.
• Directly manage budget and P&L for operations.
• Develop work plans ensuring appropriate staffing levels, managing labor costs, overtime and retention.
• Maximizes quality and productivity by understanding and mastering all job standards for each function, and evaluating performance variances to identify root cause, corrective action and training needs.
• Participate in the collection of performance measurements per customer, vendor and/or site requirements.
• Prepares and submits weekly and monthly reports.
• Deliver a consistent, high-performance experience to our associates and customer.

Be part of a forward-thinking company that values creativity and continuous improvement. We offer opportunities for professional development and career advancement within a growing organization. Join a diverse, collaborative team that emphasizes respect and inclusivity. Enjoy a competitive salary package, including benefits such as health, dental, and vision insurance, 401(k) matching, and more.

If you are results-driven, have a passion for change, and a desire to make a significant impact, we would love to hear from you.

This position is not eligible for immigration sponsorship.

Requirements

Minimum Requirements

• High School Diploma or GED
• 5+ years management experience and comprehensive knowledge in a high volume fast paced 3PL, distribution, warehouse, and transportation environment.
• P&L experience.
• High volume e-commerce experience
• Strong background in both inbound and outbound
• Critical thinking, problem solving and reasoning skills.
• Ability to work effectively with diverse personalities and communication styles.
• Proficient with Microsoft Office, databases, WMS, and other metrics measurement tools.
• Strong presentation, writing and speaking proficiency.Experience applying Lean, Six Sigma, or Kaizen principles preferred.
• Strong organizational skills.
• Experience with ADP platforms, including WorkForce Now, WorkForce Manager, ADPRM helpful.
• Ability to work a flexible schedule to meet the operation's needs.

Preferred Qualifications

• Bachelor's degree in supply chain or Logistics or business-related field preferred.
• 3PL experience.