Sr. Operations Manager

VG SYSTEMS, LLC.; Huntsville (AL); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Remote work opportunities

401k Plan

Medical, Dental & Vision Insurance

Continued Employee Education

Generous PTO

Job summary

VG Systems, LLC is seeking an experienced Operations Manager to provide direct operational support to the Government Program Manager on a DoD contract. This role oversees day-to-day operations, coordinating resources across multiple locations to meet milestones and deadlines.

The ideal candidate has strong leadership, organizational, and communication skills, with hands-on experience in IT/production environments. On-site presence in Huntsville, AL is required, and a TS clearance is expected.

Qualifications

• Bachelor’s degree (BA/BS) in any discipline.
• Minimum of 10 years of experience supervising VIPC-type design and production teams across multiple locations.
• Associate’s degree with 15 years of relevant experience, or HS diploma with 20 years of relevant experience may substitute for the experience.
• Active Top Secret (TS) clearance at time of hire and ability to maintain eligibility.

Responsibilities

• Provide direct operational support to the Government Program Manager and oversee daily activities and production performance.
• Manage VIPC-type operations across multiple geographic locations.
• Supervise multiple teams and disciplines supporting contract requirements.
• Coordinate staffing, scheduling, and resource allocation for timely task execution.
• Adapt to fast-changing requirements and short timelines for multiple customers.
• Implement management policies and practices to support efficient operations.
• Oversee workflow and assign work based on skill and efficiency.
• Manage ordering and tracking of consumables per established processes and audits.
• Serve as customer-facing contact for operational questions.
• Attend planning meetings and communicate planning requirements.

Skills

Operations management

Leadership

Communication

IT support

Jamf Pro

Apple Business Manager

MS Office

Adobe

Education

BA/BS degree

Associate degree + 15 years experience

HS diploma + college coursework + 20 years experience

Tools

Jamf Pro

Apple Business Manager (ABM)

Microsoft Office

Adobe Software

Job description

VG Systems, LLC is seeking an experienced Operations Manager to provide direct operational support to the Government Program Manager on a Department of Defense (DoD) contract. The Operations Manager serves as the primary interface for day-to-day operations, coordinating resources, managing workflow, and ensuring efficient execution of tasks to meet project milestones and customer deadlines.

This role requires hands-on operational leadership, the ability to manage multiple teams across geographically dispersed locations, and a strong focus on production performance and customer satisfaction.

Physical Work Requirements:

This position requires on-site presence in Huntsville, AL.

Responsibilities include, but are not limited to:

• Provide direct operational support to the Government Program Manager, serving as the primary interface for daily activities and production performance.
• Manage VIPC-type business and production operations across multiple geographic locations.
• Provide daily supervision and direction to multiple teams and disciplines supporting contract requirements.
• Coordinate workforce staffing, scheduling, and resource allocation to ensure adequate coverage and timely execution of tasks.
• Adapt to rapidly changing requirements and short-response timelines supporting multiple customers and senior leaders.
• Implement management policies and operating practices to support efficient operations.
• Provide workflow oversight, assess task requirements, and assign work to the most appropriate resources based on skillset and efficiency.
• Manage consumable material ordering and tracking in accordance with established processes and audit-readiness requirements.
• Serve as a customer-facing point of contact for operational questions and issue resolution.
• Attend planning meetings and communicate requirements necessary for effective planning and execution.

Required Qualifications:

• Bachelor’s degree (BA/BS) in any discipline.
• Minimum of 10 years of experience providing daily supervision and direction to VIPC-type design and production teams across multiple geographic locations, including support of stakeholder requirements.
• Associate’s degree in any discipline with 15 years of relevant experience, or high school diploma plus at least one year of related college coursework with 20 years of relevant experience may substitute for the experience requirement.
• Active Top Secret (TS) clearance at time of hire with the ability to maintain eligibility.
• Demonstrated ability to manage complex operations in fast-paced environments.
• Strong organizational, leadership, and communication skills.

Technical Skills:

• Experience with IT support and technologies, including computer configuration, network infrastructure, and SAN/NAS systems, using technologies such as Jamf Pro and Apple Business Manager (ABM).
• Proficiency with Microsoft Office and Adobe software suites.
• Working knowledge of Apple and Windows operating systems.

Why work at VG Systems?

Based out of Quantico, Virginia, VG Systems, LLC is a recognized HUBZone Small Business. Working with VG Systems means you're joining a family of staff focused on providing our unique "Value Gained" IT Services to our customers. We Implement Innovation by delivering highly optimized project portfolio management, infrastructure solutions, and project management office support to the public, private, and DoD clients.

At VG Systems you'll receive:

• Competitive Salaries
• Company-sponsored 401k Plans
• Medical, Dental and Vision Insurance
• Continued Employee Education
• Remote Work Opportunities
• Generous PTO