Sr Operations Engineer

Amazon; New York (NY); On-site; USD 131,500 - 177,900; Full time

Benefits offered by this job

Health insurance

RSUs

401(k) matching

Paid time off

Parental leave

Job summary

Amazon is seeking an Ops Engineer for Rapid and Rural Logistics in the United States (NY). This role owns and executes cross-functional operations and technology projects to expand sub-same‑day capabilities, integrating material-handling equipment and driving innovation across teams.

The position requires strong project management, a background in industrial/ mechanical engineering, and experience leading large, cross-functional initiatives with a bias for actionable results.

Qualifications

• Bachelor’s degree or above in Industrial Engineering, Mechanical Engineering, or other STEM field.
• 7+ years of experience as a Project Engineer, Process Engineer, Project Manager, Manufacturing Engineer, or related occupation.
• Experience managing the lifecycle of cross-functional projects, implementing automated equipment and/or integrated systems.

Responsibilities

• Manage high visibility automation programs quality, capacity, and future design innovations to continue to scale the SSD network.
• Work cross functionally with Reliability Maintenance, Design, and Innovation Engineering teams to deliver high complexity solutions.
• Execution of key deliverable timelines for Engineering programs, and meeting specific operational goals determined and aligned with stakeholders.
• Dive deep into dashboards, automation logs, and resources that provide insight to next steps and problem solving.
• Drive weekly quality and capacity performance of Material Handling Equipment (MHE) in the network, partnering with operations teams to meet customer promise and cost goals.

Skills

Project management

Cross-functional collaboration

Education

Bachelor’s degree in Industrial Engineering or Mechanical Engineering or related STEM field

Tools

AutoCAD

Tableau

SQL

Job description

Overview

Rapid and Rural Logistics is looking for an Ops Engineering role with a delivery record and proven project management experience to own and execute strategic, cross‑functional operations and technology projects for our faster than Same Day operations. Robust understanding of fulfillment operations including under-the-roof processes, inventory flows, constrained FC assets (capacity and labor), quality, and long‑term roadmaps will help develop new innovations. This role will play a critical role in the expansion of the sub‑same day program through partnership with Maintenance, Design, and Innovation Engineering team to integrate key material‑handling equipment to expand network coverage. It requires a high level of ownership over the end‑to‑end process, the ability to think outside the box, willingness to disrupt the current processes to create a new process, the ability to design sustainable solutions and influence stakeholders. It requires scoping large ambiguous projects, managing project timelines, and communicating to senior management on status, risks, and process/product changes. Cross‑team coordination, project management and executive presentation skills are essential.

Key Job Responsibilities

• Manage high visibility automation programs quality, capacity, and future design innovations to continue to scale the SSD network
• Work cross functionally with Reliability Maintenance, Design, and Innovation Engineering teams to deliver high complexity solutions
• Execution of key deliverable timelines for Engineering programs, and meeting specific operational goals determined and aligned with stakeholders
• Dive deep into dashboards, automation logs, and resources that provide insight to next steps and problem solving
• Drive weekly quality and capacity performance of Material Handling Equipment (MHE) in the network, partnering with operations teams to meet customer promise and cost goals

A Day in the Life

An Ops Engineer in R2L will have flexibility in how their day looks based on program actions, launch date, implementation pilots and testing, and execution during peak periods for Amazon including Prime Day, Black Friday, and Cyber Monday, as well as the overall holiday season. Some days will focus on execution of program structure and deep dive, others heavier in meetings and cross collaboration with stakeholders. There is expected travel for the role, but will be cyclical based on program goals and key execution dates.

About the Team

The R2L team is a diverse group of managers from various backgrounds and job families all looking to achieve one goal: the expansion and optimization of Sub Same‑Day Delivery to Amazon customers. With Product, Supply Chain, and Ops Engineering backgrounds, the team delivers through solutions in partnership with Operations to scale and optimize performance in real time and future network initiatives. The team is based in both Seattle and Nashville, allowing cross‑collaboration with multiple business lines. While the team makes history, we have fun doing it, focusing on diversity and inclusion, cross‑collaboration kaizen and summit events to build thoughtful solutions and think big. Additional information can be provided by interviewers directly on the team.

Basic Qualifications

• Bachelor’s degree or above in Industrial Engineering, Mechanical Engineering, or other STEM field
• 7+ years of experience as a Project Engineer, Process Engineer, Project Manager, Manufacturing Engineer, or related occupation
• Experience managing the lifecycle of cross‑functional projects, implementing automated equipment and/or integrated systems

Preferred Qualifications

• Master’s degree in engineering, mechanical, operations, supply chain, business administration, or equivalent STEM field
• Experience within a distribution center, logistics, or manufacturing environment
• Experience with Six Sigma, lean manufacturing
• Experience using MS Excel, MS Project, AutoCAD and commercial off‑the‑shelf technologies such as Tableau, SQL, or equivalent
• Experience in technical leadership for industrial engineering projects or programs
• Experience with design and/or implementation automation solutions, such as conveyors, sorters, high‑speed manufacturing and packaging lines, robotic work cells

Equal Opportunity Employer Statement

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Benefits

The base salary range for this position is listed below. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for supplemental life plans, EAP, mental health support, medical advice line, flexible spending accounts, adoption and surrogacy reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

• USA, NY, New York – 131,500.00 – 177,900.00 USD annually
• USA, TN, Nashville – 107,600.00 – 145,600.00 USD annually
• USA, WA, Bellevue – 119,600.00 – 161,700.00 USD annually

Company

Amazon.com Services LLC – A57

Job ID

A10427558