Operations Engineer, Freight Tech Robotics

Amazon; Nashville (TN); On-site; USD 69,000 - 103,000; Full time

Job summary

Amazon's Rapid and Rural Logistics team seeks an Operations Engineer to own end-to-end automation programs, collaborating with Reliability Maintenance, Design, and Innovation Engineering to deliver high-complexity solutions. You will own dashboards, drive MHE performance, and align with stakeholders across fast-growing sub-same-day operations.

The role demands ownership, a willingness to disrupt current processes for sustainable improvements, and the ability to present status to senior

Qualifications

• 5+ years of industrial/operations/manufacturing engineering experience.
• 3+ years of maintenance or engineering experience.
• 3+ years of refrigeration industry experience.
• Bachelor's degree required.
• Flexible schedule including weekends, nights, and holidays.
• Experience in material handling equipment (MHE) or automation environments.

Responsibilities

• Manage high visibility automation programs quality, capacity, and future design innovations to scale the SSD network.
• Work cross functionally with Reliability Maintenance, Design, and Innovation Engineering teams to deliver complex solutions.
• Execute key deliverable timelines for Engineering programs and meet operational goals with stakeholders.
• Dive deep into dashboards, automation logs, and resources to inform next steps.
• Drive weekly quality and capacity performance of MHE in the network and collaborate with operations to meet customer and cost goals.

Skills

Industrial engineer

Project management

Cross-functional teams

Automation

Leadership

Education

Bachelor's degree

Technical Associate or equivalent experience

Tools

AutoCAD

VBA

SQL

Job description

Operations Engineer, Freight Tech Robotics

Job ID: 10501507 | Amazon.com Services LLC - A57

Rapid and Rural Logistics is looking for a Ops Engineering role with a delivery record and proven project management experience to own and execute strategic, cross‑functional operations and technology projects for our faster than Same Day operations. Robust understanding of fulfillment operations including under‑the‑roof processes, inventory flows, constrained FC assets (capacity and labor), quality, and long term roadmaps will help develop new innovations. This role will play a critical role in the expansion of the sub‑same day program through partnership with Maintenance, Design, and Innovation Engineering team to integrate key material handling equipment to expand network coverage. It requires a high‑level of ownership over the end‑to‑end process, the ability to think outside of the box, willingness to disrupt the current processes to create a new process, the ability to design sustainable solutions and influence stakeholders. This role requires scoping large ambiguous projects, managing to project timelines, and communicating to senior management on status, risks, and process/product changes. Cross‑team coordination, project management and executive presentation skills are essential.

Key job responsibilities

• Manage high visibility automation programs quality, capacity, and future design innovations to continue to scale the SSD network
• Work cross functionally with Reliability Maintenance, Design, and Innovation Engineering teams to deliver high complexity solutions
• Execution of key deliverable timelines for Engineering programs, and meeting specific operational goals determined and aligned with stakeholders
• Dive Deep into dashboards, automation logs, and resources that provide insight to next steps and problem solving
• Driving weekly quality and capacity performance of Material Handling Equipment (MHE) in the network, partnering with operations teams to meet customer promise and cost goals

A day in the life

An Ops Engineer in R2L will have flexibility in how their day looks based on program actions, launch date, implementation pilots and testing, and execution during peak periods for Amazon including Prime Day, Black Friday, and Cyber Monday, as well as the overall holiday season. Some days will focus on execution of program structure and deep dive, others heavier in meetings and cross collaboration with stakeholders. There is expected travel for the role, but will be cyclical based on program goals and key execution dates.

About the team

The R2L team is a diverse group of managers from various backgrounds and job families all looking to achieve one goal, the Expansion and Optimization of Sub Same Day Delivery to Amazon customers. With Product, Supply Chain, and Ops Engineering backgrounds, The R2L team delivers through solutions in partnership with Operations to scale and optimize performance real time and in future network initiatives. The team is based on both Seattle and Nashville, allowing cross collaboration with multiple business lines. While the team makes history, we have fun doing it, focusing on diversity and inclusion, cross collaboration kaizen and summit events to build out thoughtful solutions and to think big. Additional information can be provided by interviewers directly on the team.

Basic Qualifications

• 5+ years of industrial engineer, operations engineer, manufacturing engineer, or project engineer in a manufacturing environment experience
• 3+ years of maintenance or engineering experience
• 3+ years of refrigeration industry experience
• Bachelor's degree
• Associate's degree in a technical field, or 2+ years of Amazon RME (Reliability Maintenance Engineering) BB/3P Full Time Exempt experience
• Work a flexible schedule including weekends, nights, and holidays
• Experience in material handling equipment (MHE) or automation environments, or experience in reliability/maintenance environments
• Experience leading cross‑functional teams across engineering, operations, and field execution through launch readiness and go‑live phases

Preferred Qualifications

• 1+ years of commercial CO2 refrigeration applications experience
• Refrigeration Trade School certificate
• Knowledge of AutoCAD, VBA, and SQL at the intermediate level
• Knowledge of Reliability Centered Maintenance (RCM) programs for commercial refrigeration systems
• Knowledge of performance metrics such as OEE (Overall Equipment Effectiveness), downtime, throughput, or quality
• Experience working with and managing third party vendors
• Experience with Six Sigma, lean manufacturing
• Experience with Six Sigma tools and Lean techniques
• Experience communicating technical concepts to non‑technical audiences
• Experience in Amazon RME (Reliability Maintenance Engineering) or fulfillment operations, or experience in similar environments
• Experience with retrofits, launches, or automation deployments
• Experience building launch readiness frameworks, standard work, playbooks, and scalable deployment mechanisms across multiple concurrent sites

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

Preferred Qualifications

• 1+ years of commercial CO2 refrigeration applications experience
• Refrigeration Trade School certificate
• Knowledge of AutoCAD, VBA, and SQL at the intermediate level
• Knowledge of Reliability Centered Maintenance (RCM) programs for commercial refrigeration systems
• Knowledge of performance metrics such as OEE (Overall Equipment Effectiveness), downtime, throughput, or quality
• Experience working with and managing third party vendors
• Experience with Six Sigma, lean manufacturing
• Experience with Six Sigma tools and Lean techniques
• Experience communicating technical concepts to non‑technical audiences
• Experience in Amazon RME (Reliability Maintenance Engineering) or fulfillment operations, or experience in similar environments
• Experience with retrofits, launches, or automation deployments
• Experience building launch readiness frameworks, standard work, playbooks, and scalable deployment mechanisms across multiple concurrent sites

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, NY, New York - 84,300.00 - 126,400.00 USD annually USA, TN, Nashville - 68,900.00 - 103,400.00 USD annually USA, WA, Bellevue - 82,700.00 - 114,900.00 USD annually