Sr Operations Coordinator

Smart Foodservice Stores; Fife (WA); On-site; USD 45,000 - 65,000; Full time

Job summary

US Foods in Washington state is seeking a Sr Coordinator, Operations to support distribution center operations, respond to inquiries, and assist warehouse and transportation leadership. The role entails handling routine forms, reports, data entry, and assisting in staff training, with a schedule of Sunday-Thursday, 8am–5pm in Fife, WA.

The candidate should have at least three years of clerical experience, strong communication, math, and organizational skills, and proficiency with Word, Excel,

Qualifications

• Minimum of three years of clerical experience required.
• Excellent communication both verbally and in writing.
• Strong math, analytical, and organizational skills with high attention to detail.
• Intermediate computer skills with proficiency in Microsoft Word, Excel, Access, and Outlook.
• Knowledge of DOT Hours of Service Regulations (preferred).

Responsibilities

• Ensure optimal warehouse and transportation operations by preparing and processing routine forms, reports, and documents.
• Communicate with internal and external customers to support staff and customer needs.
• Verify information and data to ensure market compliance with regulations and procedures.
• Collect, track, and input data on relevant operations metrics to support tracking warehouse and transportation performance.
• Create and maintain basic charts, graphs, spreadsheets and databases for manager review.
• Support training and development of junior clerical teammates.
• Monitor inventory level of office supplies and initiate purchase orders.
• Other duties as assigned by manager.

Skills

Clerical Experience

Excel

Word

Access

Outlook

Communication

Customer Service

Attention to Detail

Teamwork

Problem Solving

Education

High School Diploma or GED

Tools

Excel

Word

Access

Outlook

Job description

Join Our Community of Food People!

BASIC PURPOSE

The Sr Coordinator, Operations will enable distribution center operations by independently performing a wide range of office activities, responding to various inquiries and providing resolution to problems, and directly supporting warehouse and transportation leadership as necessary.

Become A US FOODS® Warehouse Coordinator Advance your career in the foodservice industry with US Foods! Enjoy a comprehensive benefits package along with a strong safety culture that supports your success.

Schedule & Location

Sunday- Thursday | 8am - 5pm | Fife, WA

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Ensure optimal warehouse and transportation operations by preparing and processing routine forms, reports, and documents (inbound documents, discrepancy reports, stock and damage claims, time sheets, requisitions, DVIR's, shipping labels, backhaul spreadsheets, delivery window dispatch, driver key log, transportation route update, etc.) following standard procedures. Solve and/or escalation problems as they arise.
• Communicate with internal and external customers to support staff and customer needs. Respond to general inquiries and telephone calls. Respond to requests by researching information, ensuring a resolution is achieved for all inquiries and requests.
• Verify information and data to ensure market compliance with regulations and procedures. Escalate and support warehouse and transportation teams as they work through compliance issues.
• Collect, track, and input data on relevant operations metrics to support tracking warehouse and transportation performance (including shorts, mispicks, dump/damage, service level, associate over-time, trailer temp log, etc.). Support efforts to improve metrics and actively track against them.
• Create and maintain basic charts, graphs, spreadsheets and databases to prepare for manager's review.
• Support in training and developing junior clerical teammates.
• Monitor inventory level of office supplies and initiate purchase orders.
• Other duties as assigned by manager.

SUPERVISION

N/A

RELATIONSHIPS

Internal: Operations manager and staff, purchasing department

External: N/A

WORK ENVIRONMENT

The work will take place at a desk in an office environment but may occasionally require work in normal warehouse environments including cooler and freezer areas where temperatures may be as low as -5 degrees.

MINIMUM QUALIFICATIONS

Related Experience/Requirements:

• Minimum of three years of clerical experience required.

Knowledge/Skills/Abilities :

• Excellent communication both verbally and in writing.
• Excellent telephone and customer service ability.
• Strong math, analytical, and organizational skills with high attention to detail.
• Intermediate computer skills with proficiency in programs such as Microsoft Word, Excel, Access, and Outlook.
• Problem solving and critical thinking abilities to solve problems of an intermediate scope.
• Perform cross-functional activities, and work on a varying schedule.
• Strong teamwork skills with the ability to support others in the department and division.

Education

High school diploma or GED/equivalent required.

PREFERRED QUALIFICATIONS

• Preferred experience in a distribution business environment.
• Knowledge of DOT Hours of Service Regulations.
• Knowledge of our geographic delivery area.

Certifications/Training

• Preferred experience in the following areas: SAE, Truck Builder, Red Prairie, Kronos, Road Net, XATA, Shopfax, Tandem, PowerDock, Checkpoint, Omnitracs, Airclic, equipment inventories, and warranties.

PHYSICAL QUALIFICATIONS

Must be able to perform the following physical activities for described length of time:

OCCASIONALLY: 1% - 33 / FREQUENTLY: 34% - 66% / CONTINUOUSLY: 67% - 100% or NEVER

JOB REQUIRES WORKER TO WITH FREQUENCY:

• STAND OCCASIONALLY
• WALK OCCASIONALLY
• DRIVE VEHICLE N/A
• SIT CONTINUOUSLY
• LIFT
• LIFT 1-10 lbs (Sedentary) OCCASIONALLY
• 11-20 lbs (Light) OCCASIONALLY
• 21-50 lbs (Medium) OCCASIONALLY
• 51-100 lbs (Heavy) OCCASIONALLY
• Over 100 lbs (Very Heavy) N/A
• CARRY
• CARRY 1-10 lbs (Sedentary) OCCASIONALLY
• 11-20 lbs (Light) OCCASIONALLY
• 21-50 lbs (Medium) OCCASIONALLY
• 51-100 lbs (Heavy) N/A
• Over 100 lbs (Very Heavy) N/A
• PUSH/PULL OCCASIONALLY
• CLIMB/BALANCE2 OCCASIONALLY
• STOOP/SQUAT OCCASIONALLY
• KNEEL OCCASIONALLY
• BEND OCCASIONALLY
• REACH ABOVE SHOULDER FREQUENTLY
• TWIST OCCASIONALLY
• GRASP OBJECTS3 FREQUENTLY
• MANIPULATE OBJECTS4 OCCASIONALLY
• MANUAL DEXTERITY5 OCCASIONALLY

1. 1 (Push/Pull: Hand truck, gate, straps, metal ramp, truck door, dolly, boxes, truck gear shift)
2. 2 (Climb/Balance: In/Out Truck/Trailer to cab. On/Off ramp to ground level and side doorsteps and Platform of trailer. Stairs)
3. 3 (Grasp Objects: Hand truck, boxes, cartons, steering wheel)
4. 4 (Manipulate Objects: Boxes, dolly, metal truck ramp, hand truck, paperwork, truck gate, straps)
5. 5 (Manual Dexterity: Typing, use of office machines such as copiers, printers)